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Chen, Helen Y.

Unavailable, San Francisco, CA 94112

Family Day Care Home · Licensed · Licensed since Sep 8, 2022

Serious citation

GoldiCheck · State record

Type A finding — CCLD's most serious violation grade: CCR 102416.5(e) (Staffing Ratio and Capacity — LPA and the licensee, Helen entered the facility together and LPA observed one helper supervising 11 children. Based on observation, the licensee did not comply with the section cited above which poses an immediate health, safety or personal rights risk to persons in care.) from 2024-08-20

Already enrolled here?Talk to the director →17 findings to discuss
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Changes which findings count toward the tier.

Violations by severity

Type A citations mean an immediate risk to health, safety, or personal rights; Type B citations mean a violation that could become one if not corrected. This grading is assigned by CCLD, not GoldiCheck.

  • Type A1
  • Type B16

All visits

Total 13 visits
  • 2 Annual inspections
  • 2 Complaint investigations
  • 9 Other visits
9 with citationsmost recent Apr 16, 2026

All violations

17 violations shown (10 outside lookback window)

CCLD Facility Search ↗Search Facility #384004607
Type A(1)
↑ Back to violations by severity
CCR 102416.5(e)Annual inspection

Staffing Ratio and Capacity — LPA and the licensee, Helen entered the facility together and LPA observed one helper supervising 11 children. Based on observation, the licensee did not comply with the section cited above which poses an immediate health, safety or personal rights risk to persons in care.

Aug 20, 2024
Type B(16)
↑ Back to violations by severity
CCR 102417(g)(8)Other visit

Family home — home free of safety hazards — Based on observation and record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

Feb 4, 2026
CCR 102425(j)(1)Annual inspection

Infant Safe Sleep — Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

Sep 22, 2025
CCR 102425(j)(1)Annual inspection

Infant Safe Sleep — Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

Sep 22, 2025
CCR 102370(d)(1)Other visit

Criminal Record Clearance — (1) Based on observation, interviews, and record review, a helper's criminial record clearance did not associate to the facility who was supervising the enrolled children. This poses potential Health and Safety risk to persons in care.

Jul 16, 2025
CCR 102416.2(a)Other visit

Reporting Requirements — Based on the interviews and record review, conducted during today’s inspection the licensee did not submit unusual incident report to CCL, which poses potential health, safety, or personal rights risk to children in care.

Jan 16, 2025
HSC 1596.817(b)(1)Other visit

Site visit notice posted at the facility — LPA observed LIC 809, LIC 809-D, and Notice of Site Visit were not posted on the wall which poses a potential health and safety risk to children in care.

Jan 7, 2025
HSC 1596.8595(c)(1)Other visit

Notice to parents that site visit reports are available — Licensee was unable to provide LIC 809, LIC 809-D , and LIC 9224 Acknowledgement of Receipt of Licensing Reports to LPA. Per licensee, not all parents received and signed the LIC 9224 as required for a type A violation which is a potential risk to the health and safety of children in care.

Jan 7, 2025
CCR 102421(a)Other visit

Child's Records — Based on record review, C1,C5, c6,c7,c8,c9,c10,c11,c12 missing paperwork and files. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

Dec 19, 2024
CCR 102421(a)Other visit

Child's Records — Based on record review, two new students, C1,C2 missing files. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

Oct 10, 2024
CCR 102421(a)Other visit

Child's Records — Based on record review, C1,C5,C6 missing records, C7,C8,C9.C10.C11 missing files. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

Oct 10, 2024
HSC 1596.8662(b)(1)Annual inspection

Mandated reporter training — Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

Aug 20, 2024
CCR 102391(b)Annual inspection

Inspection Authority of the Department — LPA waited outside for 20 mins, helper did not answer the door. Because this is the same citation cited within one year, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care. A civil penalty of $250 was issued today.

Aug 20, 2024
CCR 102421(a)Annual inspection

Child's Records — Based on record review, C1,C4,C5,C6 missing records, C7,C8,C9.C10.C11 missing files. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

Aug 20, 2024
CCR 102370(d)Other visit

Criminal Record Clearance — Based on record review, one staff fingerprint is not assoicate to this facility. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

Oct 19, 2023
CCR 102416.1(a)Other visit

Personnel Records — No staff files. The facility needs lic9052, immunication, tb, flu on file. S1, S2 need immunization on file. Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

Oct 19, 2023
CCR 102417(g)(8)Other visit

Family home — home free of safety hazards — Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

Oct 19, 2023
How we rate this daycareCalifornia CCLD records›

California pre-grades every violation itself: Type A means an immediate risk to a child's health, safety, or personal rights; Type B means a violation that, if not corrected, could become that same immediate risk. We never escalate above the state's own grade.

🟢 No recent citation

Actively licensed, with no violations in your lookback window.

🟡 Citation — any of:

  • A Type B violation is on record — CCLD's own lesser-risk grade, meaning a violation that, if not corrected, could become an immediate risk to a child's health, safety, or personal rights

🔴 Serious citation — any of:

  • A Type A violation is on record — CCLD's own most serious grade, meaning an immediate risk to a child's health, safety, or personal rights

⚫ Adverse license status — any of:

  • The license is on probation — CCLD requires the facility to comply with specific terms and conditions to prevent revocation of its license

⚪ Not rated by the record

  • Inactive license: The license is not in active standing.
  • No visits on record: Actively licensed, but CCLD has published no visit report for this facility.

Worth knowing: California's public records don't always say whether a specific violation was later fixed, so we don't discount a Type A's severity by guessing at correction status — CCLD's own definition notes a Type A citation "will always be issued, even if the violation is corrected on the spot." A single Type A marks a facility Serious citation, matching CCLD's own grading directly.

Data sourced from California CCLD (CCLD Facility Search). Last updated: Sep 14, 2026. GoldiCheck is not affiliated with CCLD. Always verify with the CCLD Facility Search record (search Facility #384004607).

This is a home-based program. The operator's name and address are published by CCLD as part of the licensing record, under state transparency law; we republish only what that record makes public.

Chen, Helen Y. — inspection record · San Francisco, CA