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Chen, Helen Y.

Unavailable, San Francisco, CA 94112

Family Day Care Home · Licensed · Licensed since Sep 8, 2022

Serious concerns

GoldiCheck · State record

Type A finding — CCLD's most serious violation grade: CCR 102416.5(e) +2 more (Staffing Ratio and Capacity — LPA and the licensee, Helen entered the facility together and LPA observed one helper supervising 11 children. Based on observation, the licensee did not comply with the section cited above which poses an immediate health, safety or personal rights risk to persons in care.) from 2024-08-20

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Changes which findings count toward the tier.

Violations by severity

Type A citations mean an immediate risk to health, safety, or personal rights; Type B citations mean a violation that could become one if not corrected. This grading is assigned by CCLD, not GoldiCheck.

  • Type A3
  • Type B17

All violations

20 violations shown (10 outside lookback window)

CCLD Facility SearchSearch Facility #384004607
Type A(3)
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CCR 102391(c)Facility Evaluation Report

Inspection Authority of the Department — Based on interview, the licensee did not comply with the section cited above which poses an immediate health, safety or personal rights risk to persons in care. LPAs observed 13 dropped off with 3 staff members going in to the facility. Upon entering into the facility and during the inspection LPAs were able to verified 2 staff members and 12 children. LPAs requested to inspect the off limit areas and Ms. Chen said she does not have the keys to open the rooms.

2025-09-22
CCR 102416.5(d)(2)Facility Evaluation Report

Staffing Ratio and Capacity — Based on observation, interview, record review, the licensee did not comply with the section cited above which poses an immediate health, safety or personal rights risk to persons in care. LPAs observed 13 children being dropped off at the facility and observed 12 children inside the facility (2 infants, 10 preschool children). Based on record reviewed provided by Ms. Chen, no TK and/or elementary children records.

2025-09-22
CCR 102416.5(e)Facility Evaluation Report

Staffing Ratio and Capacity — LPA and the licensee, Helen entered the facility together and LPA observed one helper supervising 11 children. Based on observation, the licensee did not comply with the section cited above which poses an immediate health, safety or personal rights risk to persons in care.

2024-08-20
Type B(17)
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CCR 102417(g)(8)Facility Evaluation Report

Family home — home free of safety hazards — Based on observation and record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

2026-02-04
CCR 102425(j)(1)Facility Evaluation Report

Infant Safe Sleep — Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

2025-09-22
CCR 102417(g)(8)Facility Evaluation Report

Family home — home free of safety hazards — Based on observation and record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

2025-09-22
CCR 102425(j)(1)Facility Evaluation Report

Infant Safe Sleep — Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

2025-09-22
CCR 102370(d)(1)Facility Evaluation Report

Criminal Record Clearance — (1) Based on observation, interviews, and record review, a helper's criminial record clearance did not associate to the facility who was supervising the enrolled children. This poses potential Health and Safety risk to persons in care.

2025-07-16
CCR 102416.2(a)Facility Evaluation Report

Reporting Requirements — Based on the interviews and record review, conducted during today’s inspection the licensee did not submit unusual incident report to CCL, which poses potential health, safety, or personal rights risk to children in care.

2025-01-16
HSC 1596.817(b)(1)Facility Evaluation Report

Site visit notice posted at the facility — LPA observed LIC 809, LIC 809-D, and Notice of Site Visit were not posted on the wall which poses a potential health and safety risk to children in care.

2025-01-07
HSC 1596.8595(c)(1)Facility Evaluation Report

Notice to parents that site visit reports are available — Licensee was unable to provide LIC 809, LIC 809-D , and LIC 9224 Acknowledgement of Receipt of Licensing Reports to LPA. Per licensee, not all parents received and signed the LIC 9224 as required for a type A violation which is a potential risk to the health and safety of children in care.

2025-01-07
CCR 102421(a)Facility Evaluation Report

Child's Records — Based on record review, C1,C5, c6,c7,c8,c9,c10,c11,c12 missing paperwork and files. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

2024-12-19
CCR 102421(a)Facility Evaluation Report

Child's Records — Based on record review, two new students, C1,C2 missing files. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

2024-10-10
CCR 102421(a)Facility Evaluation Report

Child's Records — Based on record review, C1,C5,C6 missing records, C7,C8,C9.C10.C11 missing files. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

2024-10-10
HSC 1596.8662(b)(1)Facility Evaluation Report

Mandated reporter training — Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

2024-08-20
CCR 102391(b)Facility Evaluation Report

Inspection Authority of the Department — LPA waited outside for 20 mins, helper did not answer the door. Because this is the same citation cited within one year, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care. A civil penalty of $250 was issued today.

2024-08-20
CCR 102421(a)Facility Evaluation Report

Child's Records — Based on record review, C1,C4,C5,C6 missing records, C7,C8,C9.C10.C11 missing files. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

2024-08-20
CCR 102370(d)Facility Evaluation Report

Criminal Record Clearance — Based on record review, one staff fingerprint is not assoicate to this facility. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

2023-10-19
CCR 102416.1(a)Facility Evaluation Report

Personnel Records — No staff files. The facility needs lic9052, immunication, tb, flu on file. S1, S2 need immunization on file. Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

2023-10-19
CCR 102417(g)(8)Facility Evaluation Report

Family home — home free of safety hazards — Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

2023-10-19
How we rate this daycareCalifornia CCLD records

California pre-grades every violation itself: Type A means an immediate risk to a child's health, safety, or personal rights; Type B means a violation that, if not corrected, could become that same immediate risk. We never escalate above the state's own grade.

🔴 Serious concerns — any of:

  • The license is on probation — CCLD requires the facility to comply with specific terms and conditions to prevent revocation of its license
  • A Type A violation is on record — CCLD's own most serious grade, meaning an immediate risk to a child's health, safety, or personal rights

🟡 Watch carefully — any of:

  • A Type B violation is on record — CCLD's own lesser-risk grade, meaning a violation that, if not corrected, could become an immediate risk to a child's health, safety, or personal rights

🟢 Clean

Actively licensed, with no violations in your lookback window.

Worth knowing: California's public records don't always say whether a specific violation was later fixed, so we don't discount a Type A's severity by guessing at correction status — CCLD's own definition notes a Type A citation "will always be issued, even if the violation is corrected on the spot." A single Type A moves a facility to Serious concerns, matching CCLD's own grading directly.

Data sourced from California CCLD (CCLD Facility Search). Last updated: Sep 14, 2026. GoldiCheck is not affiliated with CCLD. Always verify with the CCLD Facility Search record (search Facility #384004607).

This is a home-based program. The operator's name and address are published by CCLD as part of the licensing record, under state transparency law; we republish only what that record makes public.

Chen, Helen Y. — inspection record · San Francisco, CA