Kindercare Learning Center

Personal Rights — a complaint report, interviewing 5 staff, and admitting the involved staff in the biting incidents that they could not prevent C1 of getting hurt, and reviewing incident reports of C1 getting hurt in 3 incidents within a week. This is an immediate risk to the health, safety, and personal rights of children in care.

Responsibility for Providing Care and Supervision for Infants:(a) Each infant shall be constantly supervised and under direct visual observation and supervision by a staff person at all times. Under no circumstances shall ANY infant be left unattended. The above requirement was not met as evidenced by: self reported incident, and today's interview with 3 staff that 16 months old toddler (C1) was left unattended outside the toddler classroom unsupervised for couple of minutes without staffs' acknowledgement. This is an immediate risk to the health and safety of children in care.

Staff-Infant Ratio — Staff interviews admission of S3, S4, S6, S9, S10, and RP2 and reviewing CSR showing the infant/toddler program has been out of ratio on different days from approximately one minute to 10 minutes. This is an immediate risk to the health and safety of children in care.

Personal Rights — S1's admission that a 16 months old child fell on the floor from the diaper changing table while child standing to pull the pants up. Child slipped on the disposable paper on the diaper changing table while grabbling to S1's shoulder. S1 failed to catch the child to prevent the chilld of fallling. This is an immeiddiate risk to the health and stafety and personal rights of children in care.

Staff-Infant Ratio — today's observation, staffs' interviews, and reviewing CSR for Friday that there were 11 toddlers with 2 staff from 8:48 to 9:01 and today 9 toddlers with 2 staff from 8:10 to 8:20 am for 10 minutes until 3rd staff arrived. This is an immediate risk to the health and safety of children in care.

TrustLine provider denied based on a background check result — Based on a complaint report, and interviews with 10 staff, and reporting of S1, S2, S3, S4, and S10 that S1 has appeared to be under the influence of drug while arrived at work. This is a potential risk to the health and safety of the children in care.

Infant Care Food Service — a complaint report, and 3 staff (S5, S6, S7) that confirms bottle of children were not returned to the child's representative at the end of the day on few occasions. This is a potential risk to the health and safety of children in care.

Fixtures, Furniture, Equipment and Supplies — a complaint report, 4 staffs' admission (S3, S4, S5, S6) that and LPA's observation of the thermostat today, today at 8:00am showing 66 degree This is a potential risk to the health and safety of children in care.

Reporting Requirements — LPA's observation and staffs' interviews today that the change of the center director was not reported to the office. The former director left 12/5/2025. This is a potential risk to the health and safety of children in care.

Infant Care Teacher Qualifications and Duties — Based on observation, and record review], the licensee did not comply with the section cited above in one count out of 6 reviewed files, Staff # 5 was missing the infant/toddler course which poses a potential health, and safety risk to persons in care. LPA observed S5 and S6 were supervising 6 infants in infant room without staff having infant/toddler required units. S5 was a qualified preschool teacher.

Infant Care Isolation for Illness- (a) In addition to Section 101226.2, the following shall apply: (b) The isolation area shall be equipped with a crib, cot, mat, or playpen for each ill infant. The above requirement was not met as evidenced by: interviewing 9 staff during a complaint investigation. 8 staff confirmed that facility calls the parents to pick up sick child. However, the sick children from infant/toddler program are kept in the room until they are picked up. This is a potential risk to the health and safety of children in care.

Responsibility for Providing Care and Supervision — facility's self report, and LPA's interviews with 3 staff stating during transition time from playground to classroom, 23 months old child refused to come in. Staff # 1 was with the child. Staff # 1 decided to go back in the classroom to get help and left the child unattended for 30 seconds or a minute to get help. This poses a potential risk to the health and safety of children in care.

Disaster and Mass Casualty Plan — Based on interview and record review, the licensee did not comply with the section cited above in one count out of one count missing fire drill with children within 6 months which poses a potential health, and safety risk to persons in care. The facility did not do fire drill with children and there was no documentation on a log.

Responsibility for Providing Care and Supervision for Infants — Based on interview and record review, the licensee did not comply with the section cited above in 5 counts out of 5 counts missing logging every 15 minutes check on napping children under 24 months old which poses a potential health, and safety risk to persons in care. Child # 1, 2,3, 4, and 5 did not have the log.

Staff immunization requirements — Based on interview and record review, the licensee did not comply with the section cited above in 3 counts out of 7 counts missing immunizations of MMR, and Dtap for staff # 3, 4, and 5 which poses a potential health, and safety risk to persons in care.

Mandated reporter training — Based on interview and record review, the licensee did not comply with the section cited above in 2 counts out of 7 counts missing Mandated Reporter Training Certificate for staff # 3, and 4 which poses a potential health, and safety risk to persons in care.

Infant Needs and Services Plan — Based on interview and record review, the licensee did not comply with the section cited above in 3 counts out of 5 counts missing Infant Sleeping Plan (LIC 9227) for child # 3, 4, and 5 which poses a potential health, and safety risk to persons in care.

Infant Care Food Service — Based on observation and record review, the licensee did not comply with the section cited above in 3 counts out of 3 counts missing labels and today's date on 3 infants' bottles which poses a potential health, and safety risk to persons in care.