Talk to the director
Alphabet Acres Day Care
3633 WEST LAKE AVENUE, Glenview, IL 60025For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.
Is it being fixed?
Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.
- Confirmed — corrective plan in progress· open ~6 months
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on Jan 26, 2026: Personnel records or documentation requirement not met (407120A4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jan 26, 2026 to Feb 27, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· open ~6 months
Background check not completed for a household or non-staff member
FHSEC305
“DCFS recorded on Jan 26, 2026: Background check not completed for a household or non-staff member (FHSEC305). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jan 26, 2026 to Feb 27, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”