Talk to the director
Balfour, Sandy
14120 S HOXIE AVE, Burnham, IL 60633For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.
Is it being fixed?
Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.
- Confirmed — corrective plan in progress· open ~1 month
Family home — general licensing requirement not met
4068A21
“DCFS recorded on Jun 24, 2026: Family home — general licensing requirement not met (4068A21). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 24, 2026 to Jul 24, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· open ~1 month
Family home — primary caregiver not certified in CPR, Heimlich maneuver, and infant/child CPR
4069N
“DCFS recorded on Jun 24, 2026: Family home — primary caregiver not certified in CPR, Heimlich maneuver, and infant/child CPR (4069N). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 24, 2026 to Jul 24, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· open ~1 month
Family home — enrollment or discharge procedure not followed
40612B2
“DCFS recorded on Jun 24, 2026: Family home — enrollment or discharge procedure not followed (40612B2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 24, 2026 to Jul 24, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· open ~1 month
Family home — enrollment or discharge procedure not followed
40612B3
“DCFS recorded on Jun 24, 2026: Family home — enrollment or discharge procedure not followed (40612B3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 24, 2026 to Jul 24, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· open ~1 month
DISCIPLINE — prohibited discipline in family day care home
40615A1
“DCFS recorded on Jun 24, 2026: DISCIPLINE — prohibited discipline in family day care home (40615A1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 24, 2026 to Jul 24, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· open ~13 months
Family home — annual 15-clock-hour in-service training requirement not met
4069T
“DCFS recorded on Jun 12, 2025: Family home — annual 15-clock-hour in-service training requirement not met (4069T). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 12, 2025 to Jul 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· open ~13 months
Family home — enrollment or discharge procedure not followed
40612I
“DCFS recorded on Jun 12, 2025: Family home — enrollment or discharge procedure not followed (40612I). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 12, 2025 to Jul 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· open ~13 months
DISCIPLINE — prohibited discipline in family day care home
40615A1
“DCFS recorded on Jun 12, 2025: DISCIPLINE — prohibited discipline in family day care home (40615A1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 12, 2025 to Jul 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· open ~13 months
Family home — activity requirements not met
40616C2
“DCFS recorded on Jun 12, 2025: Family home — activity requirements not met (40616C2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 12, 2025 to Jul 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”