Talk to the director
Bright Horizons Child Care & Early Ed
6107 N RIVER RD, Rosemont, IL 60018For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.
Is it being fixed?
Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.
- Confirmed — corrective plan in progress· open ~6 months
Personnel records or documentation requirement not met
407120A2
“DCFS recorded on Jan 22, 2026: Personnel records or documentation requirement not met (407120A2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jan 22, 2026 to Feb 22, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”