Talk to the director

Bright Smiles Daycare

For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.

Is it being fixed?

Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.

Select all

Confirmed — corrective plan in progress· open ~1 month
Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease)
407100C1
“DCFS recorded on Jul 8, 2026: Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease) (407100C1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 8, 2026 to Aug 7, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~1 month
Annual 15-hour in-service training not completed
407100C6
“DCFS recorded on Jul 8, 2026: Annual 15-hour in-service training not completed (407100C6). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 8, 2026 to Aug 7, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~1 month
Annual 15-clock-hour in-service training requirement not met
407100C8
“DCFS recorded on Jul 8, 2026: Annual 15-clock-hour in-service training requirement not met (407100C8). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 8, 2026 to Aug 7, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~1 month
Pre-employment physical exam or TB screening missing
407100D
“DCFS recorded on Jul 8, 2026: Pre-employment physical exam or TB screening missing (407100D). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 8, 2026 to Aug 7, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~1 month
Biennial staff physical re-examination not completed
407100F
“DCFS recorded on Jul 8, 2026: Biennial staff physical re-examination not completed (407100F). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 8, 2026 to Aug 7, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~1 month
Staff qualification or training requirement not met
407100H
“DCFS recorded on Jul 8, 2026: Staff qualification or training requirement not met (407100H). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 8, 2026 to Aug 7, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~1 month
Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children)
407110
“DCFS recorded on Jul 8, 2026: Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children) (407110). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 8, 2026 to Aug 7, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~1 month
Personnel records or documentation requirement not met
407120A3
“DCFS recorded on Jul 8, 2026: Personnel records or documentation requirement not met (407120A3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 8, 2026 to Aug 7, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~1 month
Director missing required disability-inclusion training certificate (6+ clock hours, within 36 months of appointment)
407130K
“DCFS recorded on Jul 8, 2026: Director missing required disability-inclusion training certificate (6+ clock hours, within 36 months of appointment) (407130K). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 8, 2026 to Aug 7, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~1 month
Diapering or toileting requirement not met
407340A3
“DCFS recorded on Jul 8, 2026: Diapering or toileting requirement not met (407340A3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 8, 2026 to Aug 7, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~1 month
Safe sleep practice requirement not met
407350F
“DCFS recorded on Jul 8, 2026: Safe sleep practice requirement not met (407350F). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 8, 2026 to Aug 7, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”

11 of 11 selected