Talk to the director

Canvas Daycare And Preschool

1567 N AURORA RD STE 127, Naperville, IL 60563

For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.

Is it being fixed?

Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.

Select all

Repeat — cited before, still not corrected· open ~2 months
Nutrition or meal service requirement not met
407330M
“DCFS recorded on Jun 10, 2026: Nutrition or meal service requirement not met (407330M). It was cited before and is recorded as still not corrected. A corrective plan ran from Jun 10, 2026 to Jun 22, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~9 months
Personnel records or documentation requirement not met
407120A2
“DCFS recorded on Oct 20, 2025: Personnel records or documentation requirement not met (407120A2). It was cited before and is recorded as still not corrected. A corrective plan ran from Oct 20, 2025 to Oct 21, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~9 months
Personnel records or documentation requirement not met
407120A3
“DCFS recorded on Oct 20, 2025: Personnel records or documentation requirement not met (407120A3). It was cited before and is recorded as still not corrected. A corrective plan ran from Oct 20, 2025 to Oct 21, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~11 months
Required staff-to-child ratio was not maintained
407190A
“DCFS recorded on Sep 9, 2025: Required staff-to-child ratio was not maintained (407190A). It was cited before and is recorded as still not corrected. A corrective plan ran from Sep 9, 2025 to Sep 10, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~11 months
Staffing structure requirement not met (director oversight or on-site presence)
40790A2
“DCFS recorded on Sep 9, 2025: Staffing structure requirement not met (director oversight or on-site presence) (40790A2). It was cited before and is recorded as still not corrected. A corrective plan ran from Sep 9, 2025 to Sep 10, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~11 months
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on Sep 9, 2025: Personnel records or documentation requirement not met (407120A4). It was cited before and is recorded as still not corrected. A corrective plan ran from Sep 9, 2025 to Sep 10, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~11 months
Outdoor playground safety requirement not met
407390I
“DCFS recorded on Sep 9, 2025: Outdoor playground safety requirement not met (407390I). It was cited before and is recorded as still not corrected. A corrective plan ran from Sep 9, 2025 to Sep 10, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~11 months
Outdoor playground safety requirement not met
407390I1
“DCFS recorded on Sep 9, 2025: Outdoor playground safety requirement not met (407390I1). It was cited before and is recorded as still not corrected. A corrective plan ran from Sep 9, 2025 to Sep 10, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~12 months
Staffing structure requirement not met (director oversight or on-site presence)
40790A2
“DCFS recorded on Jul 14, 2025: Staffing structure requirement not met (director oversight or on-site presence) (40790A2). It was cited before and is recorded as still not corrected. A corrective plan ran from Jul 14, 2025 to Aug 13, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~12 months
Staffing structure requirement not met (director oversight or on-site presence)
40790D
“DCFS recorded on Jul 14, 2025: Staffing structure requirement not met (director oversight or on-site presence) (40790D). It was cited before and is recorded as still not corrected. A corrective plan ran from Jul 14, 2025 to Aug 13, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~12 months
Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease)
407100C1
“DCFS recorded on Jul 14, 2025: Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease) (407100C1). It was cited before and is recorded as still not corrected. A corrective plan ran from Jul 14, 2025 to Aug 13, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~12 months
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on Jul 14, 2025: Personnel records or documentation requirement not met (407120A4). It was cited before and is recorded as still not corrected. A corrective plan ran from Jul 14, 2025 to Aug 13, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~12 months
Staff counted toward ratios without meeting required qualification
407190F
“DCFS recorded on Jul 14, 2025: Staff counted toward ratios without meeting required qualification (407190F). It was cited before and is recorded as still not corrected. A corrective plan ran from Jul 14, 2025 to Aug 13, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~12 months
Daily arrival or departure procedure not followed
407260D
“DCFS recorded on Jul 14, 2025: Daily arrival or departure procedure not followed (407260D). It was cited before and is recorded as still not corrected. A corrective plan ran from Jul 14, 2025 to Aug 13, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~12 months
Daily arrival or departure procedure not followed
407260E3
“DCFS recorded on Jul 14, 2025: Daily arrival or departure procedure not followed (407260E3). It was cited before and is recorded as still not corrected. A corrective plan ran from Jul 14, 2025 to Aug 13, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~12 months
Nutrition or meal service requirement not met
407330M
“DCFS recorded on Jul 14, 2025: Nutrition or meal service requirement not met (407330M). It was cited before and is recorded as still not corrected. A corrective plan ran from Jul 14, 2025 to Aug 13, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~12 months
Indoor facility or space safety requirement not met
407370E6
“DCFS recorded on Jul 14, 2025: Indoor facility or space safety requirement not met (407370E6). It was cited before and is recorded as still not corrected. A corrective plan ran from Jul 14, 2025 to Aug 13, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~12 months
Outdoor playground safety requirement not met
407390I
“DCFS recorded on Jul 14, 2025: Outdoor playground safety requirement not met (407390I). It was cited before and is recorded as still not corrected. A corrective plan ran from Jul 14, 2025 to Aug 13, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~12 months
Outdoor playground safety requirement not met
407390I1
“DCFS recorded on Jul 14, 2025: Outdoor playground safety requirement not met (407390I1). It was cited before and is recorded as still not corrected. A corrective plan ran from Jul 14, 2025 to Aug 13, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 years
Annual 15-hour in-service training not completed
407100C6
“DCFS recorded on Jul 18, 2024: Annual 15-hour in-service training not completed (407100C6). It was cited before and is recorded as still not corrected. A corrective plan ran from Jul 18, 2024 to Aug 19, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 years
Annual 15-clock-hour in-service training requirement not met
407100C7
“DCFS recorded on Jul 18, 2024: Annual 15-clock-hour in-service training requirement not met (407100C7). It was cited before and is recorded as still not corrected. A corrective plan ran from Jul 18, 2024 to Aug 19, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 years
Pre-employment physical exam or TB screening missing
407100D
“DCFS recorded on Jul 18, 2024: Pre-employment physical exam or TB screening missing (407100D). It was cited before and is recorded as still not corrected. A corrective plan ran from Jul 18, 2024 to Aug 19, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 years
Biennial staff physical re-examination not completed
407100F
“DCFS recorded on Jul 18, 2024: Biennial staff physical re-examination not completed (407100F). It was cited before and is recorded as still not corrected. A corrective plan ran from Jul 18, 2024 to Aug 19, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 years
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on Jul 18, 2024: Personnel records or documentation requirement not met (407120A4). It was cited before and is recorded as still not corrected. A corrective plan ran from Jul 18, 2024 to Aug 19, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 years
Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease)
407100C1
“DCFS recorded on Jul 18, 2024: Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease) (407100C1). It was cited before and is recorded as still not corrected. A corrective plan ran from Jul 18, 2024 to Aug 19, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 years
Background check not completed for a household or non-staff member
FHSEC305
“DCFS recorded on Jul 18, 2024: Background check not completed for a household or non-staff member (FHSEC305). It was cited before and is recorded as still not corrected. A corrective plan ran from Jul 18, 2024 to Aug 19, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~12 months
Staffing structure requirement not met (director oversight or on-site presence)
40790A1
“DCFS recorded on Jul 14, 2025: Staffing structure requirement not met (director oversight or on-site presence) (40790A1). It is recorded as past its correction deadline. A corrective plan ran from Jul 14, 2025 to Aug 13, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 months
Infant & toddler special requirement not met
407210B
“DCFS recorded on Jun 10, 2026: Infant & toddler special requirement not met (407210B). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 10, 2026 to Jun 22, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 months
Enrollment or discharge procedure not followed
407250I1H
“DCFS recorded on Jun 10, 2026: Enrollment or discharge procedure not followed (407250I1H). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 10, 2026 to Jun 22, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 months
Enrollment or discharge procedure not followed
407250I1F
“DCFS recorded on Jun 10, 2026: Enrollment or discharge procedure not followed (407250I1F). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 10, 2026 to Jun 22, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 months
Medication given without required written authorization
407360B
“DCFS recorded on Jun 10, 2026: Medication given without required written authorization (407360B). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 10, 2026 to Jun 22, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 months
Prescription medication given without physician's written authorization
407360B1
“DCFS recorded on Jun 10, 2026: Prescription medication given without physician's written authorization (407360B1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 10, 2026 to Jun 22, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 months
Indoor facility or space safety requirement not met
407370E10
“DCFS recorded on Jun 10, 2026: Indoor facility or space safety requirement not met (407370E10). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 10, 2026 to Jun 22, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 months
Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I)
CCASEC46I
“DCFS recorded on Jun 10, 2026: Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I) (CCASEC46I). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 10, 2026 to Jun 22, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 months
Staff member with disqualifying criminal record working with children (Health Care Worker Background Check Act §25-II)
CCASEC46II
“DCFS recorded on Jun 10, 2026: Staff member with disqualifying criminal record working with children (Health Care Worker Background Check Act §25-II) (CCASEC46II). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 10, 2026 to Jun 22, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 months
Child care director qualification requirement not met
407130I1
“DCFS recorded on Jun 10, 2026: Child care director qualification requirement not met (407130I1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 10, 2026 to Jun 22, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~9 months
Personnel records or documentation requirement not met
407120A1
“DCFS recorded on Oct 20, 2025: Personnel records or documentation requirement not met (407120A1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 20, 2025 to Oct 21, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~9 months
Personnel records or documentation requirement not met
407120A6
“DCFS recorded on Oct 20, 2025: Personnel records or documentation requirement not met (407120A6). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 20, 2025 to Oct 21, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Biennial staff physical re-examination not completed
407100F
“DCFS recorded on Jul 14, 2025: Biennial staff physical re-examination not completed (407100F). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 14, 2025 to Aug 13, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Personnel records or documentation requirement not met
407120A3
“DCFS recorded on Jul 18, 2024: Personnel records or documentation requirement not met (407120A3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 18, 2024 to Aug 19, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Personnel records or documentation requirement not met
407120A6
“DCFS recorded on Jul 18, 2024: Personnel records or documentation requirement not met (407120A6). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 18, 2024 to Aug 19, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Personnel records or documentation requirement not met
407120B
“DCFS recorded on Jul 18, 2024: Personnel records or documentation requirement not met (407120B). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 18, 2024 to Aug 19, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Personnel records or documentation requirement not met
407120C
“DCFS recorded on Jul 18, 2024: Personnel records or documentation requirement not met (407120C). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 18, 2024 to Aug 19, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Child health record or immunization requirement not met
407310A
“DCFS recorded on Jul 18, 2024: Child health record or immunization requirement not met (407310A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 18, 2024 to Aug 19, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”

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