Talk to the director

Castillo, Maria E

For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.

Is it being fixed?

Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.

Select all

Confirmed — corrective plan in progress· open ~1 month
Unsafe infant sleep practice — infant not placed on back on firm, flat surface (SIDS risk)
40614C3
“DCFS recorded on Jun 16, 2026: Unsafe infant sleep practice — infant not placed on back on firm, flat surface (SIDS risk) (40614C3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 16, 2026 to Jul 16, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~1 month
Family home — health & safety requirement not met
40614C
“DCFS recorded on Jun 16, 2026: Family home — health & safety requirement not met (40614C). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 16, 2026 to Jul 16, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~1 month
Family home — provider qualification requirement not met
4069M
“DCFS recorded on Jun 16, 2026: Family home — provider qualification requirement not met (4069M). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 16, 2026 to Jul 16, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~1 month
Family home — assistant medical evidence (free of communicable disease) not provided
40610E
“DCFS recorded on Jun 16, 2026: Family home — assistant medical evidence (free of communicable disease) not provided (40610E). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 16, 2026 to Jul 16, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~1 month
Family home — child medical report (high-risk health) requirement not met
40624D2
“DCFS recorded on Jun 16, 2026: Family home — child medical report (high-risk health) requirement not met (40624D2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 16, 2026 to Jul 16, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~1 month
Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I)
CCASEC46I
“DCFS recorded on Jun 16, 2026: Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I) (CCASEC46I). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 17, 2026 to Jul 25, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~1 month
Staff member with disqualifying criminal record working with children (Health Care Worker Background Check Act §25-II)
CCASEC46II
“DCFS recorded on Jun 16, 2026: Staff member with disqualifying criminal record working with children (Health Care Worker Background Check Act §25-II) (CCASEC46II). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 17, 2026 to Jul 25, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~1 month
Background check not completed for a household or non-staff member
FHSEC305
“DCFS recorded on Jun 16, 2026: Background check not completed for a household or non-staff member (FHSEC305). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 17, 2026 to Jul 25, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~14 months
Family home — general licensing requirement not met
4068F1
“DCFS recorded on Jun 5, 2025: Family home — general licensing requirement not met (4068F1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 5, 2025 to Jun 20, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~14 months
Family home — activity requirements not met
40616
“DCFS recorded on Jun 5, 2025: Family home — activity requirements not met (40616). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 5, 2025 to Jun 20, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~14 months
Family home — general licensing requirement not met
4068A21
“DCFS recorded on Jun 5, 2025: Family home — general licensing requirement not met (4068A21). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 5, 2025 to Jun 20, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~14 months
Family home — children under 30 months requirement not met
40622D2
“DCFS recorded on Jun 5, 2025: Family home — children under 30 months requirement not met (40622D2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 5, 2025 to Jun 20, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~14 months
Family home — general licensing requirement not met
4068A10C
“DCFS recorded on Jun 5, 2025: Family home — general licensing requirement not met (4068A10C). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 5, 2025 to Jun 20, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~14 months
Family home — general licensing requirement not met
4068A16
“DCFS recorded on Jun 5, 2025: Family home — general licensing requirement not met (4068A16). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 5, 2025 to Jun 20, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~14 months
Family home — nutrition or meal service requirement not met
40617
“DCFS recorded on Jun 5, 2025: Family home — nutrition or meal service requirement not met (40617). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 5, 2025 to Jun 20, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~14 months
Family home — general licensing requirement not met
4068A29
“DCFS recorded on Jun 5, 2025: Family home — general licensing requirement not met (4068A29). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 5, 2025 to Jun 20, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~14 months
Family home — annual 15-clock-hour in-service training requirement not met
4069T5
“DCFS recorded on Jun 5, 2025: Family home — annual 15-clock-hour in-service training requirement not met (4069T5). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 5, 2025 to Jun 20, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~14 months
Family home — license provision requirement not met (§406.6)
4066K
“DCFS recorded on Jun 5, 2025: Family home — license provision requirement not met (§406.6) (4066K). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 5, 2025 to Jun 20, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~14 months
Family home — general licensing requirement not met
4068A3
“DCFS recorded on Jun 5, 2025: Family home — general licensing requirement not met (4068A3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 5, 2025 to Jun 20, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~14 months
Family home — general licensing requirement not met
4068A28
“DCFS recorded on Jun 5, 2025: Family home — general licensing requirement not met (4068A28). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 5, 2025 to Jun 20, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~14 months
Family home — provider qualification requirement not met
4069P
“DCFS recorded on Jun 5, 2025: Family home — provider qualification requirement not met (4069P). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 5, 2025 to Jun 20, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~14 months
Family home — enrollment or discharge procedure not followed
40612B2
“DCFS recorded on Jun 5, 2025: Family home — enrollment or discharge procedure not followed (40612B2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 5, 2025 to Jun 20, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~14 months
Family home — child medical report/records not maintained
40624D
“DCFS recorded on Jun 5, 2025: Family home — child medical report/records not maintained (40624D). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 5, 2025 to Jun 20, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~14 months
Family home — records & reports requirement not met (§406.24)
40624M
“DCFS recorded on Jun 5, 2025: Family home — records & reports requirement not met (§406.24) (40624M). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 5, 2025 to Jun 20, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~14 months
Family home — annual 15-clock-hour in-service training requirement not met
4069T2
“DCFS recorded on Jun 5, 2025: Family home — annual 15-clock-hour in-service training requirement not met (4069T2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 5, 2025 to Jun 20, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~14 months
Family home — health & safety requirement not met
40614J1
“DCFS recorded on Jun 5, 2025: Family home — health & safety requirement not met (40614J1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 5, 2025 to Jun 20, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~14 months
Family home — provider qualification requirement not met
4069M
“DCFS recorded on Jun 5, 2025: Family home — provider qualification requirement not met (4069M). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 5, 2025 to Jun 20, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~23 months
Family home — enrollment or discharge procedure not followed
40612B3
“DCFS recorded on Aug 28, 2024: Family home — enrollment or discharge procedure not followed (40612B3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 28, 2024 to Sep 11, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~23 months
Family home — health & safety requirement not met
40614C1
“DCFS recorded on Aug 28, 2024: Family home — health & safety requirement not met (40614C1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 28, 2024 to Sep 11, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~23 months
Family home — children under 30 months requirement not met
40622E2
“DCFS recorded on Aug 28, 2024: Family home — children under 30 months requirement not met (40622E2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 28, 2024 to Sep 11, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”

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