Talk to the director

Caterpillar Care Corporation

1001 N MILWAUKEE AVE STE C100, Chicago, IL 60642

For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.

Is it being fixed?

Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.

Select all

Past the correction deadline· open ~8 months
Annual 15-clock-hour in-service training requirement not met
407100C5
“DCFS recorded on Dec 4, 2025: Annual 15-clock-hour in-service training requirement not met (407100C5). It is recorded as past its correction deadline. A corrective plan ran from Dec 5, 2025 to Jan 9, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~8 months
Enrollment or discharge procedure not followed
407250I1
“DCFS recorded on Dec 4, 2025: Enrollment or discharge procedure not followed (407250I1). It is recorded as past its correction deadline. A corrective plan ran from Dec 5, 2025 to Jan 9, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~8 months
Equipment or toy safety requirement not met
407380J5
“DCFS recorded on Dec 4, 2025: Equipment or toy safety requirement not met (407380J5). It is recorded as past its correction deadline. A corrective plan ran from Dec 5, 2025 to Jan 9, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~8 months
Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I)
CCASEC46I
“DCFS recorded on Dec 4, 2025: Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I) (CCASEC46I). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 5, 2025 to Jan 9, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~8 months
Staff member with disqualifying criminal record working with children (Health Care Worker Background Check Act §25-II)
CCASEC46II
“DCFS recorded on Dec 4, 2025: Staff member with disqualifying criminal record working with children (Health Care Worker Background Check Act §25-II) (CCASEC46II). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 5, 2025 to Jan 9, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~8 months
Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease)
407100C1
“DCFS recorded on Dec 4, 2025: Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease) (407100C1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 5, 2025 to Jan 9, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~8 months
Annual 15-clock-hour in-service training requirement not met
407100C8
“DCFS recorded on Dec 4, 2025: Annual 15-clock-hour in-service training requirement not met (407100C8). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 5, 2025 to Jan 9, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~8 months
Pre-employment physical exam or TB screening missing
407100D
“DCFS recorded on Dec 4, 2025: Pre-employment physical exam or TB screening missing (407100D). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 5, 2025 to Jan 9, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~8 months
Personnel records or documentation requirement not met
407120A2
“DCFS recorded on Dec 4, 2025: Personnel records or documentation requirement not met (407120A2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 5, 2025 to Jan 9, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~8 months
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on Dec 4, 2025: Personnel records or documentation requirement not met (407120A4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 5, 2025 to Jan 9, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”

10 of 10 selected