Talk to the director

Cervantes, Lisette

For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.

Is it being fixed?

Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.

Select all

Confirmed — corrective plan in progress· open ~12 months
Family home — child medical report/records not maintained
40624D
“DCFS recorded on Jul 16, 2025: Family home — child medical report/records not maintained (40624D). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 16, 2025 to Aug 15, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Family home — provider qualification requirement not met
4069M
“DCFS recorded on Jun 28, 2024: Family home — provider qualification requirement not met (4069M). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 28, 2024 to Jul 28, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Family home — primary caregiver not certified in CPR, Heimlich maneuver, and infant/child CPR
4069N
“DCFS recorded on Jun 28, 2024: Family home — primary caregiver not certified in CPR, Heimlich maneuver, and infant/child CPR (4069N). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 28, 2024 to Jul 28, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Family home — annual 15-clock-hour in-service training requirement not met
4069T
“DCFS recorded on Jun 28, 2024: Family home — annual 15-clock-hour in-service training requirement not met (4069T). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 28, 2024 to Jul 28, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Family home — enrollment or discharge procedure not followed
40612H
“DCFS recorded on Jun 28, 2024: Family home — enrollment or discharge procedure not followed (40612H). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 28, 2024 to Jul 28, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Family home — school-age program requirement not met
40621D
“DCFS recorded on Jun 28, 2024: Family home — school-age program requirement not met (40621D). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 28, 2024 to Jul 28, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Family home — records & reports requirement not met (§406.24)
40624C
“DCFS recorded on Jun 28, 2024: Family home — records & reports requirement not met (§406.24) (40624C). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 28, 2024 to Jul 28, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Family home — child medical report/records not maintained
40624D
“DCFS recorded on Jun 28, 2024: Family home — child medical report/records not maintained (40624D). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 28, 2024 to Jul 28, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Family home — records & reports requirement not met (§406.24)
40624E
“DCFS recorded on Jun 28, 2024: Family home — records & reports requirement not met (§406.24) (40624E). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 28, 2024 to Jul 28, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Family home — records & reports requirement not met (§406.24)
40624F
“DCFS recorded on Jun 28, 2024: Family home — records & reports requirement not met (§406.24) (40624F). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 28, 2024 to Jul 28, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Family home — enrollment or discharge procedure not followed
40612B3
“DCFS recorded on Jun 28, 2024: Family home — enrollment or discharge procedure not followed (40612B3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 28, 2024 to Jul 28, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”

11 of 11 selected