Talk to the director

Children Cloud Daycare

For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.

Is it being fixed?

Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.

Select all

Confirmed — corrective plan in progress· open ~7 months
Staff orientation — required document reviews not recorded in personnel files
40770E
“DCFS recorded on Dec 16, 2025: Staff orientation — required document reviews not recorded in personnel files (40770E). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 16, 2025 to Jan 15, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~7 months
Pre-employment physical exam or TB screening missing
407100D
“DCFS recorded on Dec 16, 2025: Pre-employment physical exam or TB screening missing (407100D). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 16, 2025 to Jan 15, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~7 months
Biennial staff physical re-examination not completed
407100F
“DCFS recorded on Dec 16, 2025: Biennial staff physical re-examination not completed (407100F). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 16, 2025 to Jan 15, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~7 months
Personnel records or documentation requirement not met
407120E5
“DCFS recorded on Dec 16, 2025: Personnel records or documentation requirement not met (407120E5). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 16, 2025 to Jan 15, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~7 months
Personnel records or documentation requirement not met
407120F2
“DCFS recorded on Dec 16, 2025: Personnel records or documentation requirement not met (407120F2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 16, 2025 to Jan 15, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~19 months
Biennial staff physical re-examination not completed
407100F
“DCFS recorded on Dec 17, 2024: Biennial staff physical re-examination not completed (407100F). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 17, 2024 to Jan 16, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~19 months
Personnel records or documentation requirement not met
407120A2
“DCFS recorded on Dec 17, 2024: Personnel records or documentation requirement not met (407120A2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 17, 2024 to Jan 16, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~19 months
Personnel records or documentation requirement not met
407120E4
“DCFS recorded on Dec 17, 2024: Personnel records or documentation requirement not met (407120E4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 17, 2024 to Jan 16, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~19 months
Personnel records or documentation requirement not met
407120F1
“DCFS recorded on Dec 17, 2024: Personnel records or documentation requirement not met (407120F1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 17, 2024 to Jan 16, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~19 months
Personnel records or documentation requirement not met
407120F2
“DCFS recorded on Dec 17, 2024: Personnel records or documentation requirement not met (407120F2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 17, 2024 to Jan 16, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~19 months
Required staff-to-child ratio was not maintained
407190A
“DCFS recorded on Dec 17, 2024: Required staff-to-child ratio was not maintained (407190A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 17, 2024 to Jan 16, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~19 months
Diapering or toileting requirement not met
407340A5I
“DCFS recorded on Dec 17, 2024: Diapering or toileting requirement not met (407340A5I). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 17, 2024 to Jan 16, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~19 months
Diapering or toileting requirement not met
407340C
“DCFS recorded on Dec 17, 2024: Diapering or toileting requirement not met (407340C). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 17, 2024 to Jan 16, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Staff orientation — required document reviews not recorded in personnel files
40770E
“DCFS recorded on Jul 19, 2024: Staff orientation — required document reviews not recorded in personnel files (40770E). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 19, 2024 to Aug 16, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Pre-employment physical exam or TB screening missing
407100D
“DCFS recorded on Jul 19, 2024: Pre-employment physical exam or TB screening missing (407100D). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 19, 2024 to Aug 16, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Personnel records or documentation requirement not met
407120A3
“DCFS recorded on Jul 19, 2024: Personnel records or documentation requirement not met (407120A3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 19, 2024 to Aug 16, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
DISCIPLINE — rules on treatment of children not followed
407270A
“DCFS recorded on Jul 19, 2024: DISCIPLINE — rules on treatment of children not followed (407270A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 19, 2024 to Aug 16, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I)
CCASEC46I
“DCFS recorded on Jul 19, 2024: Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I) (CCASEC46I). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 19, 2024 to Aug 16, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Staff member with disqualifying criminal record working with children (Health Care Worker Background Check Act §25-II)
CCASEC46II
“DCFS recorded on Jul 19, 2024: Staff member with disqualifying criminal record working with children (Health Care Worker Background Check Act §25-II) (CCASEC46II). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 19, 2024 to Aug 16, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”

19 of 19 selected