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Talk to the director

Children Of America

155 TYLER RD, Saint Charles, IL 60174

For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.

Is it being fixed?

Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.

  • Past the correction deadline· open ~7 months

    Indoor facility or space safety requirement not met

    407370E11

    DCFS recorded on Dec 26, 2025: Indoor facility or space safety requirement not met (407370E11). It is recorded as past its correction deadline. Could you confirm whether it has been corrected and share the sign-off or documentation?

  • Past the correction deadline· open ~10 months

    Personnel records or documentation requirement not met

    407120B

    DCFS recorded on Sep 22, 2025: Personnel records or documentation requirement not met (407120B). It is recorded as past its correction deadline. A corrective plan ran from Sep 22, 2025 to Oct 22, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?

  • Past the correction deadline· open ~10 months

    Staff qualification or training requirement not met

    407100I

    DCFS recorded on Sep 22, 2025: Staff qualification or training requirement not met (407100I). It is recorded as past its correction deadline. A corrective plan ran from Sep 22, 2025 to Oct 22, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?

  • Past the correction deadline· open ~10 months

    Annual 15-clock-hour in-service training requirement not met

    407100C5

    DCFS recorded on Sep 22, 2025: Annual 15-clock-hour in-service training requirement not met (407100C5). It is recorded as past its correction deadline. A corrective plan ran from Sep 22, 2025 to Oct 22, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?

  • Past the correction deadline· open ~13 monthsProtective plan

    Radon testing proof missing for license renewal (IEMA-licensed tester required every 3 years)

    40760G

    DCFS recorded on May 29, 2025: Radon testing proof missing for license renewal (IEMA-licensed tester required every 3 years) (40760G). It is recorded as past its correction deadline. A corrective plan ran from Jul 7, 2025 to Sep 7, 2025. I also noticed a protective plan on the record around this. Could you confirm whether it has been corrected and share the sign-off or documentation?

  • Past the correction deadline· open ~13 monthsProtective plan

    Required staff-to-child ratio was not maintained

    407190A

    DCFS recorded on May 29, 2025: Required staff-to-child ratio was not maintained (407190A). It is recorded as past its correction deadline. A corrective plan ran from Jul 7, 2025 to Sep 7, 2025. I also noticed a protective plan on the record around this. Could you confirm whether it has been corrected and share the sign-off or documentation?

  • Past the correction deadline· open ~2 years

    Safe sleep practice requirement not met

    407350J

    DCFS recorded on Sep 19, 2023: Safe sleep practice requirement not met (407350J). It is recorded as past its correction deadline. A corrective plan ran from Sep 19, 2023 to Oct 19, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?

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