Talk to the director

Children'S City Childcare

For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.

Is it being fixed?

Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.

Select all

Confirmed — corrective plan in progress· open ~16 months
Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease)
407100C1
“DCFS recorded on Apr 9, 2025: Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease) (407100C1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 9, 2025 to May 9, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~16 months
Annual 15-clock-hour in-service training requirement not met
407100C5
“DCFS recorded on Apr 9, 2025: Annual 15-clock-hour in-service training requirement not met (407100C5). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 9, 2025 to May 9, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~16 months
Pre-employment physical exam or TB screening missing
407100D
“DCFS recorded on Apr 9, 2025: Pre-employment physical exam or TB screening missing (407100D). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 9, 2025 to May 9, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~16 months
Biennial staff physical re-examination not completed
407100F
“DCFS recorded on Apr 9, 2025: Biennial staff physical re-examination not completed (407100F). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 9, 2025 to May 9, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~16 months
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on Apr 9, 2025: Personnel records or documentation requirement not met (407120A4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 9, 2025 to May 9, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~16 months
Required staff-to-child ratio was not maintained
407190A
“DCFS recorded on Apr 9, 2025: Required staff-to-child ratio was not maintained (407190A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 9, 2025 to May 9, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~16 months
Indoor facility or space safety requirement not met
407370E3
“DCFS recorded on Apr 9, 2025: Indoor facility or space safety requirement not met (407370E3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 9, 2025 to May 9, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~16 months
Indoor facility or space safety requirement not met
407370E6
“DCFS recorded on Apr 9, 2025: Indoor facility or space safety requirement not met (407370E6). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 9, 2025 to May 9, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~16 months
Indoor facility or space safety requirement not met
407370F2
“DCFS recorded on Apr 9, 2025: Indoor facility or space safety requirement not met (407370F2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 9, 2025 to May 9, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Staffing structure requirement not met (director oversight or on-site presence)
40790A1
“DCFS recorded on Jun 12, 2024: Staffing structure requirement not met (director oversight or on-site presence) (40790A1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 12, 2024 to Jul 12, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease)
407100C1
“DCFS recorded on Jun 12, 2024: Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease) (407100C1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 12, 2024 to Jul 12, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Annual 15-clock-hour in-service training requirement not met
407100C5
“DCFS recorded on Jun 12, 2024: Annual 15-clock-hour in-service training requirement not met (407100C5). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 12, 2024 to Jul 12, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Pre-employment physical exam or TB screening missing
407100D
“DCFS recorded on Jun 12, 2024: Pre-employment physical exam or TB screening missing (407100D). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 12, 2024 to Jul 12, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Personnel records or documentation requirement not met
407120A2
“DCFS recorded on Jun 12, 2024: Personnel records or documentation requirement not met (407120A2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 12, 2024 to Jul 12, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on Jun 12, 2024: Personnel records or documentation requirement not met (407120A4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 12, 2024 to Jul 12, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Required staff-to-child ratio was not maintained
407190A
“DCFS recorded on Jun 12, 2024: Required staff-to-child ratio was not maintained (407190A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 12, 2024 to Jul 12, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Equipment or toy safety requirement not met
407380G
“DCFS recorded on Jun 12, 2024: Equipment or toy safety requirement not met (407380G). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 12, 2024 to Jul 12, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”

17 of 17 selected