Talk to the director
Crossroads Childcare Center
348 LARRY POWER RD, Bourbonnais, IL 60914For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.
Is it being fixed?
Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.
- Confirmed — corrective plan in progress· open ~20 months
Personnel records or documentation requirement not met
407120A2
“DCFS recorded on Nov 15, 2024: Personnel records or documentation requirement not met (407120A2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Nov 15, 2024 to Dec 15, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· open ~20 months
Required staff-to-child ratio was not maintained
407190A
“DCFS recorded on Nov 15, 2024: Required staff-to-child ratio was not maintained (407190A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Nov 15, 2024 to Dec 15, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· open ~2 years
Staffing structure requirement not met (director oversight or on-site presence)
40790D1
“DCFS recorded on Feb 29, 2024: Staffing structure requirement not met (director oversight or on-site presence) (40790D1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Feb 29, 2024 to Mar 29, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· open ~2 years
Required staff-to-child ratio was not maintained
407190E1
“DCFS recorded on Feb 29, 2024: Required staff-to-child ratio was not maintained (407190E1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Feb 29, 2024 to Mar 29, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· open ~2 years
Staffing structure requirement not met (director oversight or on-site presence)
40790A3
“DCFS recorded on Feb 29, 2024: Staffing structure requirement not met (director oversight or on-site presence) (40790A3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Feb 29, 2024 to Mar 29, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· open ~2 years
Required staff-to-child ratio was not maintained
407190A
“DCFS recorded on Feb 29, 2024: Required staff-to-child ratio was not maintained (407190A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Feb 29, 2024 to Mar 29, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· open ~2 years
Staffing structure requirement not met (director oversight or on-site presence)
40790E4
“DCFS recorded on Feb 29, 2024: Staffing structure requirement not met (director oversight or on-site presence) (40790E4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Feb 29, 2024 to Mar 29, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”