Talk to the director

Elmhurst Premier Childcare Center

For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.

Is it being fixed?

Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.

Select all

Repeat — cited before, still not corrected· open ~18 months
Required staff-to-child ratio was not maintained
407190A
“DCFS recorded on Jan 6, 2025: Required staff-to-child ratio was not maintained (407190A). It was cited before and is recorded as still not corrected. A corrective plan ran from Jan 24, 2025 to Feb 21, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~18 months
Staffing structure requirement not met (director oversight or on-site presence)
40790E3B
“DCFS recorded on Jan 6, 2025: Staffing structure requirement not met (director oversight or on-site presence) (40790E3B). It was cited before and is recorded as still not corrected. A corrective plan ran from Jan 24, 2025 to Feb 21, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~5 monthsProtective plan
Organization and administration requirement not met (§407.70 general)
40770N3
“DCFS recorded on Feb 17, 2026: Organization and administration requirement not met (§407.70 general) (40770N3). It is recorded as past its correction deadline. A corrective plan ran from Mar 4, 2026 to Apr 4, 2026. I also noticed a protective plan on the record around this. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~10 months
Organization and administration requirement not met (§407.70 general)
40770B
“DCFS recorded on Oct 7, 2025: Organization and administration requirement not met (§407.70 general) (40770B). It is recorded as past its correction deadline. A corrective plan ran from Oct 7, 2025 to Nov 7, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~15 months
Required staff-to-child ratio was not maintained
407190A
“DCFS recorded on May 1, 2025: Required staff-to-child ratio was not maintained (407190A). It is recorded as past its correction deadline. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~15 months
Child care director qualification requirement not met
407130A2
“DCFS recorded on May 1, 2025: Child care director qualification requirement not met (407130A2). It is recorded as past its correction deadline. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~19 months
Daily arrival or departure procedure not followed
407260D
“DCFS recorded on Dec 19, 2024: Daily arrival or departure procedure not followed (407260D). It is recorded as past its correction deadline. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 months
Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease)
407100C1
“DCFS recorded on Jun 10, 2026: Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease) (407100C1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 10, 2026 to Jul 10, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 months
Annual 15-clock-hour in-service training requirement not met
407100C5
“DCFS recorded on Jun 10, 2026: Annual 15-clock-hour in-service training requirement not met (407100C5). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 10, 2026 to Jul 10, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 months
Biennial staff physical re-examination not completed
407100F
“DCFS recorded on Jun 10, 2026: Biennial staff physical re-examination not completed (407100F). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 10, 2026 to Jul 10, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 months
Indoor facility or space safety requirement not met
407370F
“DCFS recorded on Jun 10, 2026: Indoor facility or space safety requirement not met (407370F). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 10, 2026 to Jul 10, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 months
Background check not completed for a household or non-staff member
FHSEC305
“DCFS recorded on Jun 10, 2026: Background check not completed for a household or non-staff member (FHSEC305). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 10, 2026 to Jul 10, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~1 month
Staffing structure requirement not met (director oversight or on-site presence)
40790A1
“DCFS recorded on May 21, 2026: Staffing structure requirement not met (director oversight or on-site presence) (40790A1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 1, 2026 to Aug 1, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~1 month
Program operations requirement not met
407200I
“DCFS recorded on May 21, 2026: Program operations requirement not met (407200I). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 1, 2026 to Aug 1, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~1 month
Staffing structure requirement not met (director oversight or on-site presence)
40790A
“DCFS recorded on May 21, 2026: Staffing structure requirement not met (director oversight or on-site presence) (40790A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 1, 2026 to Aug 1, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”

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