Talk to the director

Glo Academy

For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.

Is it being fixed?

Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.

Select all

Past the correction deadline· open ~9 months
Required staff-to-child ratio was not maintained
407190A
“DCFS recorded on Oct 31, 2025: Required staff-to-child ratio was not maintained (407190A). It is recorded as past its correction deadline. A corrective plan ran from Oct 31, 2025 to Dec 1, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~9 months
Background check not completed for a household or non-staff member
FHSEC305
“DCFS recorded on Oct 31, 2025: Background check not completed for a household or non-staff member (FHSEC305). It is recorded as past its correction deadline. A corrective plan ran from Oct 31, 2025 to Dec 1, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~9 months
Indoor facility or space safety requirement not met
407370R3
“DCFS recorded on Oct 31, 2025: Indoor facility or space safety requirement not met (407370R3). It is recorded as past its correction deadline. A corrective plan ran from Oct 31, 2025 to Dec 1, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~9 months
Program operations requirement not met
407200F5
“DCFS recorded on Oct 31, 2025: Program operations requirement not met (407200F5). It is recorded as past its correction deadline. A corrective plan ran from Oct 31, 2025 to Dec 1, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~19 months
Annual 15-hour in-service training not completed
407100C6
“DCFS recorded on Dec 16, 2024: Annual 15-hour in-service training not completed (407100C6). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 16, 2024 to Jan 16, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~19 months
Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children)
407110
“DCFS recorded on Dec 16, 2024: Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children) (407110). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 16, 2024 to Jan 16, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~19 months
Transportation safety requirement not met
407280D
“DCFS recorded on Dec 16, 2024: Transportation safety requirement not met (407280D). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 16, 2024 to Jan 16, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~19 months
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on Dec 16, 2024: Personnel records or documentation requirement not met (407120A4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 16, 2024 to Jan 16, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~19 months
UNSAFE infant sleep position — SIDS risk (back-to-sleep required)
407350B1E
“DCFS recorded on Dec 16, 2024: UNSAFE infant sleep position — SIDS risk (back-to-sleep required) (407350B1E). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 16, 2024 to Jan 16, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~19 months
Annual 15-clock-hour in-service training requirement not met
407100C7
“DCFS recorded on Dec 16, 2024: Annual 15-clock-hour in-service training requirement not met (407100C7). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 16, 2024 to Jan 16, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~19 months
Biennial staff physical re-examination not completed
407100F
“DCFS recorded on Dec 16, 2024: Biennial staff physical re-examination not completed (407100F). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 16, 2024 to Jan 16, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~19 months
Staff qualification or training requirement not met
407100E
“DCFS recorded on Dec 16, 2024: Staff qualification or training requirement not met (407100E). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 16, 2024 to Jan 16, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~19 months
Annual 15-clock-hour in-service training requirement not met
407100C5
“DCFS recorded on Dec 16, 2024: Annual 15-clock-hour in-service training requirement not met (407100C5). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 16, 2024 to Jan 16, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~19 months
Indoor facility or space safety requirement not met
407370A
“DCFS recorded on Dec 16, 2024: Indoor facility or space safety requirement not met (407370A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 16, 2024 to Jan 16, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”

14 of 14 selected