Talk to the director

Happy Day Educare

For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.

Is it being fixed?

Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.

Select all

Past the correction deadline· open ~2 years
Required staff-to-child ratio was not maintained
407190D
“DCFS recorded on Jun 14, 2024: Required staff-to-child ratio was not maintained (407190D). It is recorded as past its correction deadline. A corrective plan ran from Jun 14, 2024 to Jul 5, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~2 years
Nutrition or meal service requirement not met
407330B
“DCFS recorded on Jun 14, 2024: Nutrition or meal service requirement not met (407330B). It is recorded as past its correction deadline. A corrective plan ran from Jun 14, 2024 to Jul 5, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~23 months
Staff orientation — required document reviews not recorded in personnel files
40770E
“DCFS recorded on Sep 6, 2024: Staff orientation — required document reviews not recorded in personnel files (40770E). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 6, 2024 to Oct 6, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~23 months
Personnel records or documentation requirement not met
407120A1
“DCFS recorded on Sep 6, 2024: Personnel records or documentation requirement not met (407120A1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 6, 2024 to Oct 6, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~23 months
DISCIPLINE — rules on treatment of children not followed
407270A
“DCFS recorded on Sep 6, 2024: DISCIPLINE — rules on treatment of children not followed (407270A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 6, 2024 to Oct 6, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~23 months
Staff member working WITHOUT a completed background check (Child Care Act §7(a))
CCASEC7A
“DCFS recorded on Sep 6, 2024: Staff member working WITHOUT a completed background check (Child Care Act §7(a)) (CCASEC7A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 6, 2024 to Oct 6, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~23 months
Annual 15-clock-hour in-service training requirement not met
407100C5
“DCFS recorded on Sep 6, 2024: Annual 15-clock-hour in-service training requirement not met (407100C5). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 6, 2024 to Oct 6, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~23 months
Personnel records or documentation requirement not met
407120A3
“DCFS recorded on Sep 6, 2024: Personnel records or documentation requirement not met (407120A3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 6, 2024 to Oct 6, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~23 months
Indoor facility or space safety requirement not met
407370F2
“DCFS recorded on Sep 6, 2024: Indoor facility or space safety requirement not met (407370F2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 6, 2024 to Oct 6, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~23 months
Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I)
CCASEC46I
“DCFS recorded on Sep 6, 2024: Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I) (CCASEC46I). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 6, 2024 to Oct 6, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~23 months
Annual 15-hour in-service training not completed
407100C6
“DCFS recorded on Sep 6, 2024: Annual 15-hour in-service training not completed (407100C6). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 6, 2024 to Oct 6, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~23 months
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on Sep 6, 2024: Personnel records or documentation requirement not met (407120A4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 6, 2024 to Oct 6, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~23 months
Background check not completed for a household or non-staff member
FHSEC305
“DCFS recorded on Sep 6, 2024: Background check not completed for a household or non-staff member (FHSEC305). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 6, 2024 to Oct 6, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~23 months
Annual 15-clock-hour in-service training requirement not met
407100C7
“DCFS recorded on Sep 6, 2024: Annual 15-clock-hour in-service training requirement not met (407100C7). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 6, 2024 to Oct 6, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~23 months
Personnel records or documentation requirement not met
407120A6
“DCFS recorded on Sep 6, 2024: Personnel records or documentation requirement not met (407120A6). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 6, 2024 to Oct 6, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”

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