Talk to the director

Hugs & Snugs Day Care Academy #2

For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.

Is it being fixed?

Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.

Select all

Repeat — cited before, still not corrected· open ~14 months
Organization and administration requirement not met (§407.70 general)
40770I
“DCFS recorded on May 19, 2025: Organization and administration requirement not met (§407.70 general) (40770I). It was cited before and is recorded as still not corrected. A corrective plan ran from May 19, 2025 to Jun 20, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~14 months
Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children)
407110
“DCFS recorded on May 19, 2025: Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children) (407110). It was cited before and is recorded as still not corrected. A corrective plan ran from May 19, 2025 to Jun 20, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~14 months
Personnel records or documentation requirement not met
407120A3
“DCFS recorded on May 19, 2025: Personnel records or documentation requirement not met (407120A3). It was cited before and is recorded as still not corrected. A corrective plan ran from May 19, 2025 to Jun 20, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~14 months
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on May 19, 2025: Personnel records or documentation requirement not met (407120A4). It was cited before and is recorded as still not corrected. A corrective plan ran from May 19, 2025 to Jun 20, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~14 months
Personnel records or documentation requirement not met
407120E4
“DCFS recorded on May 19, 2025: Personnel records or documentation requirement not met (407120E4). It was cited before and is recorded as still not corrected. A corrective plan ran from May 19, 2025 to Jun 20, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~14 months
Personnel records or documentation requirement not met
407120E5
“DCFS recorded on May 19, 2025: Personnel records or documentation requirement not met (407120E5). It was cited before and is recorded as still not corrected. A corrective plan ran from May 19, 2025 to Jun 20, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~14 months
Enrollment or discharge procedure not followed
407250I2
“DCFS recorded on May 19, 2025: Enrollment or discharge procedure not followed (407250I2). It was cited before and is recorded as still not corrected. A corrective plan ran from May 19, 2025 to Jun 20, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~14 months
DISCIPLINE — rules on treatment of children not followed
407270A
“DCFS recorded on May 19, 2025: DISCIPLINE — rules on treatment of children not followed (407270A). It was cited before and is recorded as still not corrected. A corrective plan ran from May 19, 2025 to Jun 20, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~14 months
Staff orientation — required document reviews not recorded in personnel files
40770E
“DCFS recorded on May 19, 2025: Staff orientation — required document reviews not recorded in personnel files (40770E). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 19, 2025 to Jun 20, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~14 months
Pre-employment physical exam or TB screening missing
407100D
“DCFS recorded on May 19, 2025: Pre-employment physical exam or TB screening missing (407100D). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 19, 2025 to Jun 20, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~14 months
Personnel records or documentation requirement not met
407120A1
“DCFS recorded on May 19, 2025: Personnel records or documentation requirement not met (407120A1). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 19, 2025 to Jun 20, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~14 months
Personnel records or documentation requirement not met
407120A
“DCFS recorded on May 19, 2025: Personnel records or documentation requirement not met (407120A). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 19, 2025 to Jun 20, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~14 months
Personnel records or documentation requirement not met
407120D
“DCFS recorded on May 19, 2025: Personnel records or documentation requirement not met (407120D). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 19, 2025 to Jun 20, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~14 months
Personnel records or documentation requirement not met
407120E3
“DCFS recorded on May 19, 2025: Personnel records or documentation requirement not met (407120E3). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 19, 2025 to Jun 20, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~14 months
Child health record or immunization requirement not met
407310A5
“DCFS recorded on May 19, 2025: Child health record or immunization requirement not met (407310A5). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 19, 2025 to Jun 20, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~14 months
Child health record or immunization requirement not met
407310A6
“DCFS recorded on May 19, 2025: Child health record or immunization requirement not met (407310A6). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 19, 2025 to Jun 20, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~14 months
Child health record or immunization requirement not met
407310
“DCFS recorded on May 19, 2025: Child health record or immunization requirement not met (407310). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 19, 2025 to Jun 20, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~14 months
Indoor facility or space safety requirement not met
407370E3
“DCFS recorded on May 19, 2025: Indoor facility or space safety requirement not met (407370E3). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 19, 2025 to Jun 20, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~14 months
Background check not completed for a household or non-staff member
FHSEC305
“DCFS recorded on May 19, 2025: Background check not completed for a household or non-staff member (FHSEC305). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 19, 2025 to Jun 20, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~14 months
Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I)
CCASEC46I
“DCFS recorded on May 19, 2025: Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I) (CCASEC46I). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 19, 2025 to Jun 20, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~14 months
Staff member with disqualifying criminal record working with children (Health Care Worker Background Check Act §25-II)
CCASEC46II
“DCFS recorded on May 19, 2025: Staff member with disqualifying criminal record working with children (Health Care Worker Background Check Act §25-II) (CCASEC46II). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 19, 2025 to Jun 20, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~14 months
Safe sleep practice requirement not met
407350J
“DCFS recorded on May 19, 2025: Safe sleep practice requirement not met (407350J). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 19, 2025 to Jun 20, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Staff orientation — Child Care Act of 1969 review not documented in personnel file
40770E1
“DCFS recorded on Jun 6, 2024: Staff orientation — Child Care Act of 1969 review not documented in personnel file (40770E1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 6, 2024 to Jul 6, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Staff orientation — Abused and Neglected Child Reporting Act (ANCRA) review not documented in personnel file
40770E2
“DCFS recorded on Jun 6, 2024: Staff orientation — Abused and Neglected Child Reporting Act (ANCRA) review not documented in personnel file (40770E2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 6, 2024 to Jul 6, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Staff orientation — Admin Code 407 portions review not documented in personnel file
40770E3
“DCFS recorded on Jun 6, 2024: Staff orientation — Admin Code 407 portions review not documented in personnel file (40770E3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 6, 2024 to Jul 6, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Organization and administration requirement not met (§407.70 general)
40770I
“DCFS recorded on Jun 6, 2024: Organization and administration requirement not met (§407.70 general) (40770I). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 6, 2024 to Jul 6, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Staffing structure requirement not met (director oversight or on-site presence)
40790B
“DCFS recorded on Jun 6, 2024: Staffing structure requirement not met (director oversight or on-site presence) (40790B). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 6, 2024 to Jul 6, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children)
407110
“DCFS recorded on Jun 6, 2024: Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children) (407110). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 6, 2024 to Jul 6, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Personnel records or documentation requirement not met
407120A3
“DCFS recorded on Jun 6, 2024: Personnel records or documentation requirement not met (407120A3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 6, 2024 to Jul 6, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on Jun 6, 2024: Personnel records or documentation requirement not met (407120A4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 6, 2024 to Jul 6, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Personnel records or documentation requirement not met
407120E1
“DCFS recorded on Jun 6, 2024: Personnel records or documentation requirement not met (407120E1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 6, 2024 to Jul 6, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Personnel records or documentation requirement not met
407120E4
“DCFS recorded on Jun 6, 2024: Personnel records or documentation requirement not met (407120E4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 6, 2024 to Jul 6, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Personnel records or documentation requirement not met
407120E5
“DCFS recorded on Jun 6, 2024: Personnel records or documentation requirement not met (407120E5). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 6, 2024 to Jul 6, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Required staff-to-child ratio was not maintained
407190A
“DCFS recorded on Jun 6, 2024: Required staff-to-child ratio was not maintained (407190A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 6, 2024 to Jul 6, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Infant & toddler special requirement not met
407210B
“DCFS recorded on Jun 6, 2024: Infant & toddler special requirement not met (407210B). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 6, 2024 to Jul 6, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Enrollment or discharge procedure not followed
407250I2
“DCFS recorded on Jun 6, 2024: Enrollment or discharge procedure not followed (407250I2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 6, 2024 to Jul 6, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Enrollment or discharge procedure not followed
407250I4A
“DCFS recorded on Jun 6, 2024: Enrollment or discharge procedure not followed (407250I4A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 6, 2024 to Jul 6, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
DISCIPLINE — rules on treatment of children not followed
407270A
“DCFS recorded on Jun 6, 2024: DISCIPLINE — rules on treatment of children not followed (407270A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 6, 2024 to Jul 6, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Indoor facility or space safety requirement not met
407370F2
“DCFS recorded on Jun 6, 2024: Indoor facility or space safety requirement not met (407370F2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 6, 2024 to Jul 6, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Pre-employment physical exam or TB screening missing
407100D
“DCFS recorded on Jun 6, 2024: Pre-employment physical exam or TB screening missing (407100D). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 6, 2024 to Jul 6, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Biennial staff physical re-examination not completed
407100F
“DCFS recorded on Jun 6, 2024: Biennial staff physical re-examination not completed (407100F). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 6, 2024 to Jul 6, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”

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