Talk to the director

It Takes A Village At River City, Llc

800 S WELLS ST STE 180, Chicago, IL 60607

For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.

Is it being fixed?

Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.

Select all

Repeat — cited before, still not corrected· open ~19 months
Staff orientation — Child Care Act of 1969 review not documented in personnel file
40770E1
“DCFS recorded on Dec 19, 2024: Staff orientation — Child Care Act of 1969 review not documented in personnel file (40770E1). It was cited before and is recorded as still not corrected. A corrective plan ran from Dec 19, 2024 to Jan 24, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~19 months
Staff orientation — Abused and Neglected Child Reporting Act (ANCRA) review not documented in personnel file
40770E2
“DCFS recorded on Dec 19, 2024: Staff orientation — Abused and Neglected Child Reporting Act (ANCRA) review not documented in personnel file (40770E2). It was cited before and is recorded as still not corrected. A corrective plan ran from Dec 19, 2024 to Jan 24, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~19 months
Staff orientation — Admin Code 407 portions review not documented in personnel file
40770E3
“DCFS recorded on Dec 19, 2024: Staff orientation — Admin Code 407 portions review not documented in personnel file (40770E3). It was cited before and is recorded as still not corrected. A corrective plan ran from Dec 19, 2024 to Jan 24, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~19 months
Organization and administration requirement not met (§407.70 general)
40770I
“DCFS recorded on Dec 19, 2024: Organization and administration requirement not met (§407.70 general) (40770I). It was cited before and is recorded as still not corrected. A corrective plan ran from Dec 19, 2024 to Jan 24, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~19 months
Annual 15-clock-hour in-service training requirement not met
407100C5
“DCFS recorded on Dec 19, 2024: Annual 15-clock-hour in-service training requirement not met (407100C5). It was cited before and is recorded as still not corrected. A corrective plan ran from Dec 19, 2024 to Jan 24, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~19 months
Annual 15-hour in-service training not completed
407100C6
“DCFS recorded on Dec 19, 2024: Annual 15-hour in-service training not completed (407100C6). It was cited before and is recorded as still not corrected. A corrective plan ran from Dec 19, 2024 to Jan 24, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~19 months
Annual 15-clock-hour in-service training requirement not met
407100C7
“DCFS recorded on Dec 19, 2024: Annual 15-clock-hour in-service training requirement not met (407100C7). It was cited before and is recorded as still not corrected. A corrective plan ran from Dec 19, 2024 to Jan 24, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~19 months
Pre-employment physical exam or TB screening missing
407100D
“DCFS recorded on Dec 19, 2024: Pre-employment physical exam or TB screening missing (407100D). It was cited before and is recorded as still not corrected. A corrective plan ran from Dec 19, 2024 to Jan 24, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~19 months
Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children)
407110
“DCFS recorded on Dec 19, 2024: Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children) (407110). It was cited before and is recorded as still not corrected. A corrective plan ran from Dec 19, 2024 to Jan 24, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~19 months
Personnel records or documentation requirement not met
407120A1
“DCFS recorded on Dec 19, 2024: Personnel records or documentation requirement not met (407120A1). It was cited before and is recorded as still not corrected. A corrective plan ran from Dec 19, 2024 to Jan 24, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~19 months
Personnel records or documentation requirement not met
407120A2
“DCFS recorded on Dec 19, 2024: Personnel records or documentation requirement not met (407120A2). It was cited before and is recorded as still not corrected. A corrective plan ran from Dec 19, 2024 to Jan 24, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~19 months
Personnel records or documentation requirement not met
407120A3
“DCFS recorded on Dec 19, 2024: Personnel records or documentation requirement not met (407120A3). It was cited before and is recorded as still not corrected. A corrective plan ran from Dec 19, 2024 to Jan 24, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~19 months
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on Dec 19, 2024: Personnel records or documentation requirement not met (407120A4). It was cited before and is recorded as still not corrected. A corrective plan ran from Dec 19, 2024 to Jan 24, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~19 months
DISCIPLINE — rules on treatment of children not followed
407270A
“DCFS recorded on Dec 19, 2024: DISCIPLINE — rules on treatment of children not followed (407270A). It was cited before and is recorded as still not corrected. A corrective plan ran from Dec 19, 2024 to Jan 24, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~19 months
Equipment or toy safety requirement not met
407380B
“DCFS recorded on Dec 19, 2024: Equipment or toy safety requirement not met (407380B). It was cited before and is recorded as still not corrected. A corrective plan ran from Dec 19, 2024 to Jan 24, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~19 months
Biennial staff physical re-examination not completed
407100F
“DCFS recorded on Dec 19, 2024: Biennial staff physical re-examination not completed (407100F). It was cited before and is recorded as still not corrected. A corrective plan ran from Dec 19, 2024 to Jan 24, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~19 months
Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I)
CCASEC46I
“DCFS recorded on Dec 19, 2024: Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I) (CCASEC46I). It was cited before and is recorded as still not corrected. A corrective plan ran from Dec 19, 2024 to Jan 24, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~19 months
Staff member with disqualifying criminal record working with children (Health Care Worker Background Check Act §25-II)
CCASEC46II
“DCFS recorded on Dec 19, 2024: Staff member with disqualifying criminal record working with children (Health Care Worker Background Check Act §25-II) (CCASEC46II). It was cited before and is recorded as still not corrected. A corrective plan ran from Dec 19, 2024 to Jan 24, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~19 months
Background check not completed for a household or non-staff member
FHSEC305
“DCFS recorded on Dec 19, 2024: Background check not completed for a household or non-staff member (FHSEC305). It was cited before and is recorded as still not corrected. A corrective plan ran from Dec 19, 2024 to Jan 24, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~19 months
Enrollment or discharge procedure not followed
407250I4
“DCFS recorded on Dec 19, 2024: Enrollment or discharge procedure not followed (407250I4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 19, 2024 to Jan 24, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~19 months
Diapering or toileting requirement not met
407340A3
“DCFS recorded on Dec 19, 2024: Diapering or toileting requirement not met (407340A3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 19, 2024 to Jan 24, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~19 months
Diapering or toileting requirement not met
407340A3
“DCFS recorded on Dec 19, 2024: Diapering or toileting requirement not met (407340A3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 19, 2024 to Jan 24, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~19 months
Equipment or toy safety requirement not met
407380G
“DCFS recorded on Dec 19, 2024: Equipment or toy safety requirement not met (407380G). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 19, 2024 to Jan 24, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Staff orientation — Child Care Act of 1969 review not documented in personnel file
40770E1
“DCFS recorded on Aug 29, 2023: Staff orientation — Child Care Act of 1969 review not documented in personnel file (40770E1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 29, 2023 to Oct 6, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Staff orientation — Abused and Neglected Child Reporting Act (ANCRA) review not documented in personnel file
40770E2
“DCFS recorded on Aug 29, 2023: Staff orientation — Abused and Neglected Child Reporting Act (ANCRA) review not documented in personnel file (40770E2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 29, 2023 to Oct 6, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Staff orientation — Admin Code 407 portions review not documented in personnel file
40770E3
“DCFS recorded on Aug 29, 2023: Staff orientation — Admin Code 407 portions review not documented in personnel file (40770E3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 29, 2023 to Oct 6, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Organization and administration requirement not met (§407.70 general)
40770I
“DCFS recorded on Aug 29, 2023: Organization and administration requirement not met (§407.70 general) (40770I). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 29, 2023 to Oct 6, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Staffing structure requirement not met (director oversight or on-site presence)
40790A2
“DCFS recorded on Aug 29, 2023: Staffing structure requirement not met (director oversight or on-site presence) (40790A2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 29, 2023 to Oct 6, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Annual 15-clock-hour in-service training requirement not met
407100C5
“DCFS recorded on Aug 29, 2023: Annual 15-clock-hour in-service training requirement not met (407100C5). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 29, 2023 to Oct 6, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Annual 15-hour in-service training not completed
407100C6
“DCFS recorded on Aug 29, 2023: Annual 15-hour in-service training not completed (407100C6). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 29, 2023 to Oct 6, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Annual 15-clock-hour in-service training requirement not met
407100C7
“DCFS recorded on Aug 29, 2023: Annual 15-clock-hour in-service training requirement not met (407100C7). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 29, 2023 to Oct 6, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children)
407110
“DCFS recorded on Aug 29, 2023: Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children) (407110). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 29, 2023 to Oct 6, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Personnel records or documentation requirement not met
407120A1
“DCFS recorded on Aug 29, 2023: Personnel records or documentation requirement not met (407120A1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 29, 2023 to Oct 6, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Personnel records or documentation requirement not met
407120A2
“DCFS recorded on Aug 29, 2023: Personnel records or documentation requirement not met (407120A2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 29, 2023 to Oct 6, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Personnel records or documentation requirement not met
407120A3
“DCFS recorded on Aug 29, 2023: Personnel records or documentation requirement not met (407120A3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 29, 2023 to Oct 6, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on Aug 29, 2023: Personnel records or documentation requirement not met (407120A4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 29, 2023 to Oct 6, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Enrollment or discharge procedure not followed
407250G
“DCFS recorded on Aug 29, 2023: Enrollment or discharge procedure not followed (407250G). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 29, 2023 to Oct 6, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
DISCIPLINE — rules on treatment of children not followed
407270A
“DCFS recorded on Aug 29, 2023: DISCIPLINE — rules on treatment of children not followed (407270A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 29, 2023 to Oct 6, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Indoor facility or space safety requirement not met
407370E
“DCFS recorded on Aug 29, 2023: Indoor facility or space safety requirement not met (407370E). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 29, 2023 to Oct 6, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Indoor facility or space safety requirement not met
407370R
“DCFS recorded on Aug 29, 2023: Indoor facility or space safety requirement not met (407370R). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 29, 2023 to Oct 6, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Equipment or toy safety requirement not met
407380J4B
“DCFS recorded on Aug 29, 2023: Equipment or toy safety requirement not met (407380J4B). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 29, 2023 to Oct 6, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Equipment or toy safety requirement not met
407380J4C
“DCFS recorded on Aug 29, 2023: Equipment or toy safety requirement not met (407380J4C). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 29, 2023 to Oct 6, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Equipment or toy safety requirement not met
407380J4D
“DCFS recorded on Aug 29, 2023: Equipment or toy safety requirement not met (407380J4D). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 29, 2023 to Oct 6, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Equipment or toy safety requirement not met
407380J4G
“DCFS recorded on Aug 29, 2023: Equipment or toy safety requirement not met (407380J4G). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 29, 2023 to Oct 6, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Equipment or toy safety requirement not met
407380J4H
“DCFS recorded on Aug 29, 2023: Equipment or toy safety requirement not met (407380J4H). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 29, 2023 to Oct 6, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Equipment or toy safety requirement not met
407380J4I
“DCFS recorded on Aug 29, 2023: Equipment or toy safety requirement not met (407380J4I). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 29, 2023 to Oct 6, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Equipment or toy safety requirement not met
407380J4J
“DCFS recorded on Aug 29, 2023: Equipment or toy safety requirement not met (407380J4J). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 29, 2023 to Oct 6, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Equipment or toy safety requirement not met
407380J4K
“DCFS recorded on Aug 29, 2023: Equipment or toy safety requirement not met (407380J4K). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 29, 2023 to Oct 6, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I)
CCASEC46I
“DCFS recorded on Aug 29, 2023: Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I) (CCASEC46I). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 29, 2023 to Oct 6, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Staff member with disqualifying criminal record working with children (Health Care Worker Background Check Act §25-II)
CCASEC46II
“DCFS recorded on Aug 29, 2023: Staff member with disqualifying criminal record working with children (Health Care Worker Background Check Act §25-II) (CCASEC46II). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 29, 2023 to Oct 6, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Background check not completed for a household or non-staff member
FHSEC305
“DCFS recorded on Aug 29, 2023: Background check not completed for a household or non-staff member (FHSEC305). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 29, 2023 to Oct 6, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”

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