Talk to the director

Kinder Care Learning Centers 000235

For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.

Is it being fixed?

Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.

Select all

Past the correction deadline· open ~7 months
Indoor facility or space safety requirement not met
407370D3
“DCFS recorded on Dec 15, 2025: Indoor facility or space safety requirement not met (407370D3). It is recorded as past its correction deadline. A corrective plan ran from Dec 15, 2025 to Jan 15, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~12 months
Indoor facility or space safety requirement not met
407370E10
“DCFS recorded on Jul 16, 2025: Indoor facility or space safety requirement not met (407370E10). It is recorded as past its correction deadline. A corrective plan ran from Jul 24, 2025 to Aug 24, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~2 yearsProtective plan
Indoor facility or space safety requirement not met
407370E6
“DCFS recorded on Apr 22, 2024: Indoor facility or space safety requirement not met (407370E6). It is recorded as past its correction deadline. A corrective plan ran from May 19, 2024 to Jun 19, 2024. I also noticed a protective plan on the record around this. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~2 yearsProtective plan
Indoor facility or space safety requirement not met
407370E11
“DCFS recorded on Apr 22, 2024: Indoor facility or space safety requirement not met (407370E11). It is recorded as past its correction deadline. A corrective plan ran from May 19, 2024 to Jun 19, 2024. I also noticed a protective plan on the record around this. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~2 yearsProtective plan
DISCIPLINE — rules on treatment of children not followed
407270B
“DCFS recorded on Apr 22, 2024: DISCIPLINE — rules on treatment of children not followed (407270B). It is recorded as past its correction deadline. A corrective plan ran from May 19, 2024 to Jun 19, 2024. I also noticed a protective plan on the record around this. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~2 years
Indoor facility or space safety requirement not met
407370E11
“DCFS recorded on Mar 7, 2024: Indoor facility or space safety requirement not met (407370E11). It is recorded as past its correction deadline. A corrective plan ran from Mar 7, 2024 to Apr 7, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~2 years
Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children)
407110
“DCFS recorded on Jan 8, 2024: Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children) (407110). It is recorded as past its correction deadline. A corrective plan ran from Jan 10, 2024 to Feb 10, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~2 years
DISCIPLINE — rules on treatment of children not followed
407270A
“DCFS recorded on Jan 8, 2024: DISCIPLINE — rules on treatment of children not followed (407270A). It is recorded as past its correction deadline. A corrective plan ran from Jan 10, 2024 to Feb 10, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~2 years
Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children)
407110
“DCFS recorded on Dec 6, 2023: Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children) (407110). It is recorded as past its correction deadline. A corrective plan ran from Dec 6, 2023 to Jan 3, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~2 years
Radon testing proof missing for license renewal (IEMA-licensed tester required every 3 years)
40760G
“DCFS recorded on Dec 6, 2023: Radon testing proof missing for license renewal (IEMA-licensed tester required every 3 years) (40760G). It is recorded as past its correction deadline. A corrective plan ran from Dec 6, 2023 to Jan 3, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~2 years
Required staff-to-child ratio was not maintained
407190A
“DCFS recorded on Dec 6, 2023: Required staff-to-child ratio was not maintained (407190A). It is recorded as past its correction deadline. A corrective plan ran from Dec 6, 2023 to Jan 3, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~2 years
Hand washing or hygiene requirement not met
407320C1
“DCFS recorded on Nov 3, 2023: Hand washing or hygiene requirement not met (407320C1). It is recorded as past its correction deadline. A corrective plan ran from Nov 3, 2023 to Dec 3, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~2 years
Hand washing or hygiene requirement not met
407320C2
“DCFS recorded on Nov 3, 2023: Hand washing or hygiene requirement not met (407320C2). It is recorded as past its correction deadline. A corrective plan ran from Nov 3, 2023 to Dec 3, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~2 years
Hand washing or hygiene requirement not met
407320C3
“DCFS recorded on Nov 3, 2023: Hand washing or hygiene requirement not met (407320C3). It is recorded as past its correction deadline. A corrective plan ran from Nov 3, 2023 to Dec 3, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~2 years
Hand washing or hygiene requirement not met
407320C4
“DCFS recorded on Nov 3, 2023: Hand washing or hygiene requirement not met (407320C4). It is recorded as past its correction deadline. A corrective plan ran from Nov 3, 2023 to Dec 3, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~2 years
Hand washing or hygiene requirement not met
407320C5
“DCFS recorded on Nov 3, 2023: Hand washing or hygiene requirement not met (407320C5). It is recorded as past its correction deadline. A corrective plan ran from Nov 3, 2023 to Dec 3, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~16 monthsProtective plan
Indoor facility or space safety requirement not met
407370D3
“DCFS recorded on Feb 27, 2025: Indoor facility or space safety requirement not met (407370D3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 24, 2025 to May 24, 2025. I also noticed a protective plan on the record around this. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~16 monthsProtective plan
DISCIPLINE — rules on treatment of children not followed
407270B
“DCFS recorded on Feb 27, 2025: DISCIPLINE — rules on treatment of children not followed (407270B). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 24, 2025 to May 24, 2025. I also noticed a protective plan on the record around this. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Personnel records or documentation requirement not met
407120A2
“DCFS recorded on Aug 15, 2023: Personnel records or documentation requirement not met (407120A2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 30, 2023 to Sep 30, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Biennial staff physical re-examination not completed
407100F
“DCFS recorded on Aug 15, 2023: Biennial staff physical re-examination not completed (407100F). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 30, 2023 to Sep 30, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”

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