Talk to the director

Kindercare Learning Center 000026

For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.

Is it being fixed?

Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.

Select all

Repeat — cited before, still not corrected· open ~4 months
Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I)
CCASEC46I
“DCFS recorded on Apr 8, 2026: Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I) (CCASEC46I). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 8, 2026 to Apr 29, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~4 months
Staff member with disqualifying criminal record working with children (Health Care Worker Background Check Act §25-II)
CCASEC46II
“DCFS recorded on Apr 8, 2026: Staff member with disqualifying criminal record working with children (Health Care Worker Background Check Act §25-II) (CCASEC46II). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 8, 2026 to Apr 29, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~4 months
Staff orientation — required document reviews not recorded in personnel files
40770E
“DCFS recorded on Apr 8, 2026: Staff orientation — required document reviews not recorded in personnel files (40770E). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 8, 2026 to Apr 29, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~4 months
Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease)
407100C1
“DCFS recorded on Apr 8, 2026: Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease) (407100C1). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 8, 2026 to Apr 29, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~4 months
Annual 15-clock-hour in-service training requirement not met
407100C5
“DCFS recorded on Apr 8, 2026: Annual 15-clock-hour in-service training requirement not met (407100C5). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 8, 2026 to Apr 29, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~4 months
Annual 15-clock-hour in-service training requirement not met
407100C8
“DCFS recorded on Apr 8, 2026: Annual 15-clock-hour in-service training requirement not met (407100C8). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 8, 2026 to Apr 29, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~4 months
Pre-employment physical exam or TB screening missing
407100D
“DCFS recorded on Apr 8, 2026: Pre-employment physical exam or TB screening missing (407100D). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 8, 2026 to Apr 29, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~4 months
Biennial staff physical re-examination not completed
407100F
“DCFS recorded on Apr 8, 2026: Biennial staff physical re-examination not completed (407100F). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 8, 2026 to Apr 29, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~4 months
Personnel records or documentation requirement not met
407120A1
“DCFS recorded on Apr 8, 2026: Personnel records or documentation requirement not met (407120A1). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 8, 2026 to Apr 29, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~4 months
Personnel records or documentation requirement not met
407120A2
“DCFS recorded on Apr 8, 2026: Personnel records or documentation requirement not met (407120A2). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 8, 2026 to Apr 29, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~4 months
Personnel records or documentation requirement not met
407120A3
“DCFS recorded on Apr 8, 2026: Personnel records or documentation requirement not met (407120A3). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 8, 2026 to Apr 29, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~4 months
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on Apr 8, 2026: Personnel records or documentation requirement not met (407120A4). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 8, 2026 to Apr 29, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~4 months
Personnel records or documentation requirement not met
407120A6
“DCFS recorded on Apr 8, 2026: Personnel records or documentation requirement not met (407120A6). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 8, 2026 to Apr 29, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~4 months
Infant & toddler special requirement not met
407210F7
“DCFS recorded on Apr 8, 2026: Infant & toddler special requirement not met (407210F7). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 8, 2026 to Apr 29, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~4 months
Enrollment or discharge procedure not followed
407250I1
“DCFS recorded on Apr 8, 2026: Enrollment or discharge procedure not followed (407250I1). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 8, 2026 to Apr 29, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~4 months
Enrollment or discharge procedure not followed
407250I2B
“DCFS recorded on Apr 8, 2026: Enrollment or discharge procedure not followed (407250I2B). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 8, 2026 to Apr 29, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~4 months
Enrollment or discharge procedure not followed
407250I2E
“DCFS recorded on Apr 8, 2026: Enrollment or discharge procedure not followed (407250I2E). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 8, 2026 to Apr 29, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~4 months
Enrollment or discharge procedure not followed
407250I4A
“DCFS recorded on Apr 8, 2026: Enrollment or discharge procedure not followed (407250I4A). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 8, 2026 to Apr 29, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~4 months
Daily arrival or departure procedure not followed
407260F
“DCFS recorded on Apr 8, 2026: Daily arrival or departure procedure not followed (407260F). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 8, 2026 to Apr 29, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~4 months
DISCIPLINE — rules on treatment of children not followed
407270A
“DCFS recorded on Apr 8, 2026: DISCIPLINE — rules on treatment of children not followed (407270A). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 8, 2026 to Apr 29, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~4 months
Child health record or immunization requirement not met
407310A
“DCFS recorded on Apr 8, 2026: Child health record or immunization requirement not met (407310A). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 8, 2026 to Apr 29, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~4 months
Child health record or immunization requirement not met
407310A3
“DCFS recorded on Apr 8, 2026: Child health record or immunization requirement not met (407310A3). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 8, 2026 to Apr 29, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~4 months
Child health record or immunization requirement not met
407310A4
“DCFS recorded on Apr 8, 2026: Child health record or immunization requirement not met (407310A4). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 8, 2026 to Apr 29, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~4 months
Child health record or immunization requirement not met
407310A5
“DCFS recorded on Apr 8, 2026: Child health record or immunization requirement not met (407310A5). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 8, 2026 to Apr 29, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~4 months
Nutrition or meal service requirement not met
407330P1
“DCFS recorded on Apr 8, 2026: Nutrition or meal service requirement not met (407330P1). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 8, 2026 to Apr 29, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~4 months
Soft bedding or prohibited objects in infant sleep area (suffocation/SIDS risk)
407350C
“DCFS recorded on Apr 8, 2026: Soft bedding or prohibited objects in infant sleep area (suffocation/SIDS risk) (407350C). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 8, 2026 to Apr 29, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~4 months
Background check not completed for a household or non-staff member
FHSEC305
“DCFS recorded on Apr 8, 2026: Background check not completed for a household or non-staff member (FHSEC305). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 8, 2026 to Apr 29, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~4 months
Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children)
407110
“DCFS recorded on Apr 8, 2026: Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children) (407110). It is recorded as past its correction deadline. A corrective plan ran from Apr 8, 2026 to Apr 29, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~4 months
Staff member working WITHOUT a completed background check (Child Care Act §7(a))
CCASEC7A
“DCFS recorded on Apr 8, 2026: Staff member working WITHOUT a completed background check (Child Care Act §7(a)) (CCASEC7A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 8, 2026 to Apr 29, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~4 months
Organization and administration requirement not met (§407.70 general)
40770I
“DCFS recorded on Apr 8, 2026: Organization and administration requirement not met (§407.70 general) (40770I). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 8, 2026 to Apr 29, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~4 months
Personnel records or documentation requirement not met
407120E4
“DCFS recorded on Apr 8, 2026: Personnel records or documentation requirement not met (407120E4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 8, 2026 to Apr 29, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~4 months
Child care director qualification requirement not met
407130I2
“DCFS recorded on Apr 8, 2026: Child care director qualification requirement not met (407130I2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 8, 2026 to Apr 29, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~4 months
Child care director qualification requirement not met
407130I3
“DCFS recorded on Apr 8, 2026: Child care director qualification requirement not met (407130I3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 8, 2026 to Apr 29, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~4 months
Child care director qualification requirement not met
407130I
“DCFS recorded on Apr 8, 2026: Child care director qualification requirement not met (407130I). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 8, 2026 to Apr 29, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~4 months
School-age program requirement not met
407220C2
“DCFS recorded on Apr 8, 2026: School-age program requirement not met (407220C2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 8, 2026 to Apr 29, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~4 months
Enrollment or discharge procedure not followed
407250I1E
“DCFS recorded on Apr 8, 2026: Enrollment or discharge procedure not followed (407250I1E). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 8, 2026 to Apr 29, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~4 months
Enrollment or discharge procedure not followed
407250I1F
“DCFS recorded on Apr 8, 2026: Enrollment or discharge procedure not followed (407250I1F). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 8, 2026 to Apr 29, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~4 months
Enrollment or discharge procedure not followed
407250I1G
“DCFS recorded on Apr 8, 2026: Enrollment or discharge procedure not followed (407250I1G). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 8, 2026 to Apr 29, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~4 months
Nutrition or meal service requirement not met
407330B
“DCFS recorded on Apr 8, 2026: Nutrition or meal service requirement not met (407330B). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 8, 2026 to Apr 29, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~4 months
Indoor facility or space safety requirement not met
407370F1
“DCFS recorded on Apr 8, 2026: Indoor facility or space safety requirement not met (407370F1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 8, 2026 to Apr 29, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”

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