Talk to the director

Kindercare Learning Center #000315

2264 BLOOMINGDALE RD, Glendale Hts, IL 60139

For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.

Is it being fixed?

Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.

Select all

Repeat — cited before, still not corrected· open ~2 months
Background check not completed for a household or non-staff member
FHSEC305
“DCFS recorded on May 13, 2026: Background check not completed for a household or non-staff member (FHSEC305). It was cited before and is recorded as still not corrected. A corrective plan ran from May 13, 2026 to Jun 10, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 months
Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease)
407100C1
“DCFS recorded on May 13, 2026: Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease) (407100C1). It was cited before and is recorded as still not corrected. A corrective plan ran from May 13, 2026 to Jun 10, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 months
Annual 15-clock-hour in-service training requirement not met
407100C5
“DCFS recorded on May 13, 2026: Annual 15-clock-hour in-service training requirement not met (407100C5). It was cited before and is recorded as still not corrected. A corrective plan ran from May 13, 2026 to Jun 10, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 months
Biennial staff physical re-examination not completed
407100F
“DCFS recorded on May 13, 2026: Biennial staff physical re-examination not completed (407100F). It was cited before and is recorded as still not corrected. A corrective plan ran from May 13, 2026 to Jun 10, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 months
Personnel records or documentation requirement not met
407120A2
“DCFS recorded on May 13, 2026: Personnel records or documentation requirement not met (407120A2). It was cited before and is recorded as still not corrected. A corrective plan ran from May 13, 2026 to Jun 10, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 months
Personnel records or documentation requirement not met
407120E4
“DCFS recorded on May 13, 2026: Personnel records or documentation requirement not met (407120E4). It was cited before and is recorded as still not corrected. A corrective plan ran from May 13, 2026 to Jun 10, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 months
Child health record or immunization requirement not met
407310A3
“DCFS recorded on May 13, 2026: Child health record or immunization requirement not met (407310A3). It was cited before and is recorded as still not corrected. A corrective plan ran from May 13, 2026 to Jun 10, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~2 months
Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I)
CCASEC46I
“DCFS recorded on May 13, 2026: Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I) (CCASEC46I). It is recorded as past its correction deadline. A corrective plan ran from May 13, 2026 to Jun 10, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~2 months
Staff member with disqualifying criminal record working with children (Health Care Worker Background Check Act §25-II)
CCASEC46II
“DCFS recorded on May 13, 2026: Staff member with disqualifying criminal record working with children (Health Care Worker Background Check Act §25-II) (CCASEC46II). It is recorded as past its correction deadline. A corrective plan ran from May 13, 2026 to Jun 10, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~2 months
Staff member working WITHOUT a completed background check (Child Care Act §7(a))
CCASEC7A
“DCFS recorded on May 13, 2026: Staff member working WITHOUT a completed background check (Child Care Act §7(a)) (CCASEC7A). It is recorded as past its correction deadline. A corrective plan ran from May 13, 2026 to Jun 10, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 months
Annual 15-clock-hour in-service training requirement not met
407100C8
“DCFS recorded on May 13, 2026: Annual 15-clock-hour in-service training requirement not met (407100C8). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 13, 2026 to Jun 10, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 months
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on May 13, 2026: Personnel records or documentation requirement not met (407120A4). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 13, 2026 to Jun 10, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 months
Personnel records or documentation requirement not met
407120A6
“DCFS recorded on May 13, 2026: Personnel records or documentation requirement not met (407120A6). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 13, 2026 to Jun 10, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 months
Infant & toddler special requirement not met
407210F7
“DCFS recorded on May 13, 2026: Infant & toddler special requirement not met (407210F7). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 13, 2026 to Jun 10, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 months
Infant & toddler special requirement not met
407210F19
“DCFS recorded on May 13, 2026: Infant & toddler special requirement not met (407210F19). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 13, 2026 to Jun 10, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 months
Enrollment or discharge procedure not followed
407250I1
“DCFS recorded on May 13, 2026: Enrollment or discharge procedure not followed (407250I1). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 13, 2026 to Jun 10, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 months
Enrollment or discharge procedure not followed
407250I1E
“DCFS recorded on May 13, 2026: Enrollment or discharge procedure not followed (407250I1E). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 13, 2026 to Jun 10, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 months
Enrollment or discharge procedure not followed
407250I1F
“DCFS recorded on May 13, 2026: Enrollment or discharge procedure not followed (407250I1F). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 13, 2026 to Jun 10, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 months
Enrollment or discharge procedure not followed
407250I1H
“DCFS recorded on May 13, 2026: Enrollment or discharge procedure not followed (407250I1H). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 13, 2026 to Jun 10, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 months
Enrollment or discharge procedure not followed
407250I2B
“DCFS recorded on May 13, 2026: Enrollment or discharge procedure not followed (407250I2B). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 13, 2026 to Jun 10, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 months
Enrollment or discharge procedure not followed
407250I2E
“DCFS recorded on May 13, 2026: Enrollment or discharge procedure not followed (407250I2E). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 13, 2026 to Jun 10, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 months
DISCIPLINE — rules on treatment of children not followed
407270A
“DCFS recorded on May 13, 2026: DISCIPLINE — rules on treatment of children not followed (407270A). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 13, 2026 to Jun 10, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 months
Soft bedding or prohibited objects in infant sleep area (suffocation/SIDS risk)
407350C
“DCFS recorded on May 13, 2026: Soft bedding or prohibited objects in infant sleep area (suffocation/SIDS risk) (407350C). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 13, 2026 to Jun 10, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 months
Medication handling requirement not met
407360E
“DCFS recorded on May 13, 2026: Medication handling requirement not met (407360E). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 13, 2026 to Jun 10, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 months
Indoor facility or space safety requirement not met
407370F1
“DCFS recorded on May 13, 2026: Indoor facility or space safety requirement not met (407370F1). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 13, 2026 to Jun 10, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~5 monthsProtective plan
Program operations requirement not met
407200N1
“DCFS recorded on Dec 22, 2025: Program operations requirement not met (407200N1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Feb 20, 2026 to Feb 24, 2026. I also noticed a protective plan on the record around this. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~5 monthsProtective plan
Program operations requirement not met
407200N2
“DCFS recorded on Dec 22, 2025: Program operations requirement not met (407200N2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Feb 20, 2026 to Feb 24, 2026. I also noticed a protective plan on the record around this. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~5 monthsProtective plan
Program operations requirement not met
407200N3
“DCFS recorded on Dec 22, 2025: Program operations requirement not met (407200N3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Feb 20, 2026 to Feb 24, 2026. I also noticed a protective plan on the record around this. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~5 monthsProtective plan
Program operations requirement not met
407200N4
“DCFS recorded on Dec 22, 2025: Program operations requirement not met (407200N4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Feb 20, 2026 to Feb 24, 2026. I also noticed a protective plan on the record around this. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~5 monthsProtective plan
Program operations requirement not met
407200N5
“DCFS recorded on Dec 22, 2025: Program operations requirement not met (407200N5). It was confirmed and a corrective plan is in progress. A corrective plan ran from Feb 20, 2026 to Feb 24, 2026. I also noticed a protective plan on the record around this. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~5 monthsProtective plan
Daily arrival or departure procedure not followed
407260D
“DCFS recorded on Dec 22, 2025: Daily arrival or departure procedure not followed (407260D). It was confirmed and a corrective plan is in progress. A corrective plan ran from Feb 20, 2026 to Feb 24, 2026. I also noticed a protective plan on the record around this. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~22 months
Required staff-to-child ratio was not maintained
407190G
“DCFS recorded on Aug 13, 2024: Required staff-to-child ratio was not maintained (407190G). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 9, 2024 to Oct 9, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~22 months
Outdoor playground safety requirement not met
407390M
“DCFS recorded on Aug 13, 2024: Outdoor playground safety requirement not met (407390M). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 9, 2024 to Oct 9, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”

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