Talk to the director

Kindercare Learning Center #000551

For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.

Is it being fixed?

Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.

Select all

Repeat — cited before, still not corrected· open ~2 years
Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I)
CCASEC46I
“DCFS recorded on May 16, 2024: Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I) (CCASEC46I). It was cited before and is recorded as still not corrected. A corrective plan ran from May 16, 2024 to Jun 3, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 years
Background check not completed for a household or non-staff member
FHSEC305
“DCFS recorded on May 16, 2024: Background check not completed for a household or non-staff member (FHSEC305). It was cited before and is recorded as still not corrected. A corrective plan ran from May 16, 2024 to Jun 3, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 years
Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease)
407100C1
“DCFS recorded on May 16, 2024: Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease) (407100C1). It was cited before and is recorded as still not corrected. A corrective plan ran from May 16, 2024 to Jun 3, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 years
Annual 15-clock-hour in-service training requirement not met
407100C5
“DCFS recorded on May 16, 2024: Annual 15-clock-hour in-service training requirement not met (407100C5). It was cited before and is recorded as still not corrected. A corrective plan ran from May 16, 2024 to Jun 3, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 years
Annual 15-hour in-service training not completed
407100C6
“DCFS recorded on May 16, 2024: Annual 15-hour in-service training not completed (407100C6). It was cited before and is recorded as still not corrected. A corrective plan ran from May 16, 2024 to Jun 3, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 years
Annual 15-clock-hour in-service training requirement not met
407100C7
“DCFS recorded on May 16, 2024: Annual 15-clock-hour in-service training requirement not met (407100C7). It was cited before and is recorded as still not corrected. A corrective plan ran from May 16, 2024 to Jun 3, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 years
Pre-employment physical exam or TB screening missing
407100D
“DCFS recorded on May 16, 2024: Pre-employment physical exam or TB screening missing (407100D). It was cited before and is recorded as still not corrected. A corrective plan ran from May 16, 2024 to Jun 3, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 years
Biennial staff physical re-examination not completed
407100F
“DCFS recorded on May 16, 2024: Biennial staff physical re-examination not completed (407100F). It was cited before and is recorded as still not corrected. A corrective plan ran from May 16, 2024 to Jun 3, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 years
Annual 15-clock-hour in-service training requirement not met
407100C8
“DCFS recorded on May 16, 2024: Annual 15-clock-hour in-service training requirement not met (407100C8). It was cited before and is recorded as still not corrected. A corrective plan ran from May 16, 2024 to Jun 3, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 years
Indoor facility or space safety requirement not met
407370E
“DCFS recorded on May 16, 2024: Indoor facility or space safety requirement not met (407370E). It was cited before and is recorded as still not corrected. A corrective plan ran from May 16, 2024 to Jun 3, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 years
Indoor facility or space safety requirement not met
407370E3
“DCFS recorded on May 16, 2024: Indoor facility or space safety requirement not met (407370E3). It was cited before and is recorded as still not corrected. A corrective plan ran from May 16, 2024 to Jun 3, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· opened recently
Child health record or immunization requirement not met
407310I
“DCFS recorded on Jul 22, 2026: Child health record or immunization requirement not met (407310I). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 22, 2026 to Jul 27, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· opened recently
Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease)
407100C1
“DCFS recorded on Jul 22, 2026: Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease) (407100C1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 22, 2026 to Aug 21, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· opened recently
Annual 15-clock-hour in-service training requirement not met
407100C5
“DCFS recorded on Jul 22, 2026: Annual 15-clock-hour in-service training requirement not met (407100C5). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 22, 2026 to Aug 21, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· opened recently
Biennial staff physical re-examination not completed
407100F
“DCFS recorded on Jul 22, 2026: Biennial staff physical re-examination not completed (407100F). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 22, 2026 to Aug 21, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· opened recently
Enrollment or discharge procedure not followed
407250I1H
“DCFS recorded on Jul 22, 2026: Enrollment or discharge procedure not followed (407250I1H). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 22, 2026 to Aug 21, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· opened recently
Enrollment or discharge procedure not followed
407250I4
“DCFS recorded on Jul 22, 2026: Enrollment or discharge procedure not followed (407250I4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 22, 2026 to Aug 21, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· opened recently
Child health record or immunization requirement not met
407310A
“DCFS recorded on Jul 22, 2026: Child health record or immunization requirement not met (407310A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 22, 2026 to Aug 21, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· opened recently
Nutrition or meal service requirement not met
407330B
“DCFS recorded on Jul 22, 2026: Nutrition or meal service requirement not met (407330B). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 22, 2026 to Aug 21, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· opened recently
Indoor facility or space safety requirement not met
407370P
“DCFS recorded on Jul 22, 2026: Indoor facility or space safety requirement not met (407370P). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 22, 2026 to Aug 21, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Medication not stored in required locked location
407360C2
“DCFS recorded on May 16, 2024: Medication not stored in required locked location (407360C2). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 16, 2024 to Jun 3, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Outdoor playground safety requirement not met
407390L
“DCFS recorded on May 16, 2024: Outdoor playground safety requirement not met (407390L). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 16, 2024 to Jun 3, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Outdoor playground safety requirement not met
407390L2
“DCFS recorded on May 16, 2024: Outdoor playground safety requirement not met (407390L2). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 16, 2024 to Jun 3, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Transportation safety requirement not met
407280D
“DCFS recorded on May 16, 2024: Transportation safety requirement not met (407280D). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 16, 2024 to Jun 3, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”

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