Talk to the director

Kindercare Learning Center 000897

For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.

Is it being fixed?

Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.

Select all

Past the correction deadline· open ~2 years
Child care director qualification requirement not met
407130J3
“DCFS recorded on Sep 28, 2023: Child care director qualification requirement not met (407130J3). It is recorded as past its correction deadline. A corrective plan ran from Sep 28, 2023 to Oct 28, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~2 years
Organization and administration requirement not met (§407.70 general)
40770B
“DCFS recorded on Sep 28, 2023: Organization and administration requirement not met (§407.70 general) (40770B). It is recorded as past its correction deadline. A corrective plan ran from Sep 28, 2023 to Oct 28, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~10 months
Background check not completed for a household or non-staff member
FHSEC305
“DCFS recorded on Sep 22, 2025: Background check not completed for a household or non-staff member (FHSEC305). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 22, 2025 to Oct 22, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~10 months
Personnel records or documentation requirement not met
407120A6
“DCFS recorded on Sep 22, 2025: Personnel records or documentation requirement not met (407120A6). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 22, 2025 to Oct 22, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~10 months
Annual 15-hour in-service training not completed
407100C6
“DCFS recorded on Sep 22, 2025: Annual 15-hour in-service training not completed (407100C6). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 22, 2025 to Oct 22, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~10 months
Annual 15-clock-hour in-service training requirement not met
407100C8
“DCFS recorded on Sep 22, 2025: Annual 15-clock-hour in-service training requirement not met (407100C8). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 22, 2025 to Oct 22, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~10 months
Annual 15-clock-hour in-service training requirement not met
407100C7
“DCFS recorded on Sep 22, 2025: Annual 15-clock-hour in-service training requirement not met (407100C7). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 22, 2025 to Oct 22, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~10 months
Personnel records or documentation requirement not met
407120A1
“DCFS recorded on Sep 22, 2025: Personnel records or documentation requirement not met (407120A1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 22, 2025 to Oct 22, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~10 months
Pre-employment physical exam or TB screening missing
407100D
“DCFS recorded on Sep 22, 2025: Pre-employment physical exam or TB screening missing (407100D). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 22, 2025 to Oct 22, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~10 months
Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I)
CCASEC46I
“DCFS recorded on Sep 22, 2025: Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I) (CCASEC46I). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 22, 2025 to Oct 22, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~10 months
Staff member with disqualifying criminal record working with children (Health Care Worker Background Check Act §25-II)
CCASEC46II
“DCFS recorded on Sep 22, 2025: Staff member with disqualifying criminal record working with children (Health Care Worker Background Check Act §25-II) (CCASEC46II). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 22, 2025 to Oct 22, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~10 months
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on Sep 22, 2025: Personnel records or documentation requirement not met (407120A4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 22, 2025 to Oct 22, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~10 months
Personnel records or documentation requirement not met
407120A3
“DCFS recorded on Sep 22, 2025: Personnel records or documentation requirement not met (407120A3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 22, 2025 to Oct 22, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~10 months
Staff orientation — required document reviews not recorded in personnel files
40770E
“DCFS recorded on Sep 22, 2025: Staff orientation — required document reviews not recorded in personnel files (40770E). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 22, 2025 to Oct 22, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~10 months
DISCIPLINE — rules on treatment of children not followed
407270A
“DCFS recorded on Sep 22, 2025: DISCIPLINE — rules on treatment of children not followed (407270A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 22, 2025 to Oct 22, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~10 months
Annual 15-clock-hour in-service training requirement not met
407100C5
“DCFS recorded on Sep 22, 2025: Annual 15-clock-hour in-service training requirement not met (407100C5). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 22, 2025 to Oct 22, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~10 months
Staff member working WITHOUT a completed background check (Child Care Act §7(a))
CCASEC7A
“DCFS recorded on Sep 22, 2025: Staff member working WITHOUT a completed background check (Child Care Act §7(a)) (CCASEC7A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 22, 2025 to Oct 22, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~10 months
Child health record or immunization requirement not met
407310A3
“DCFS recorded on Sep 22, 2025: Child health record or immunization requirement not met (407310A3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 22, 2025 to Oct 22, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~10 months
Child health record or immunization requirement not met
407310A
“DCFS recorded on Sep 22, 2025: Child health record or immunization requirement not met (407310A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 22, 2025 to Oct 22, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~10 months
Child health record or immunization requirement not met
407310A6
“DCFS recorded on Sep 22, 2025: Child health record or immunization requirement not met (407310A6). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 22, 2025 to Oct 22, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”

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