Talk to the director

Kindercare Learning Center #300924

150 W JOHN CASEY RD, Bourbonnais, IL 60914

For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.

Is it being fixed?

Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.

Select all

Confirmed — corrective plan in progress· open ~10 months
Child health record or immunization requirement not met
407310A5
“DCFS recorded on Sep 26, 2025: Child health record or immunization requirement not met (407310A5). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 26, 2025 to Oct 26, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~10 months
Child health record or immunization requirement not met
407310A6
“DCFS recorded on Sep 26, 2025: Child health record or immunization requirement not met (407310A6). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 26, 2025 to Oct 26, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~13 months
Children were NOT properly supervised
407200R
“DCFS recorded on Apr 2, 2025: Children were NOT properly supervised (407200R). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 3, 2025 to Aug 3, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~13 months
Staff used PROHIBITED PHYSICAL DISCIPLINE on a child
407270C6A
“DCFS recorded on Apr 2, 2025: Staff used PROHIBITED PHYSICAL DISCIPLINE on a child (407270C6A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 3, 2025 to Aug 3, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~13 months
Staff qualification or training requirement not met
407100A3
“DCFS recorded on Apr 2, 2025: Staff qualification or training requirement not met (407100A3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 3, 2025 to Aug 3, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~13 months
Staff worked with children WITHOUT completed background check
407100A10
“DCFS recorded on Apr 2, 2025: Staff worked with children WITHOUT completed background check (407100A10). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 3, 2025 to Aug 3, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~13 months
Staff qualification or training requirement not met
407100B1
“DCFS recorded on Apr 2, 2025: Staff qualification or training requirement not met (407100B1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 3, 2025 to Aug 3, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~13 months
Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children)
407110
“DCFS recorded on Apr 2, 2025: Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children) (407110). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 3, 2025 to Aug 3, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~13 months
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on Apr 2, 2025: Personnel records or documentation requirement not met (407120A4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 3, 2025 to Aug 3, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~13 months
Staffing structure requirement not met (director oversight or on-site presence)
40790A2
“DCFS recorded on Apr 2, 2025: Staffing structure requirement not met (director oversight or on-site presence) (40790A2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 3, 2025 to Aug 3, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~15 months
Staff qualification or training requirement not met
407100A1
“DCFS recorded on Feb 5, 2025: Staff qualification or training requirement not met (407100A1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 30, 2025 to Jun 1, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~15 months
Staff qualification or training requirement not met
407100A3
“DCFS recorded on Feb 5, 2025: Staff qualification or training requirement not met (407100A3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 30, 2025 to Jun 1, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~15 months
Staff worked with children WITHOUT completed background check
407100A4
“DCFS recorded on Feb 5, 2025: Staff worked with children WITHOUT completed background check (407100A4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 30, 2025 to Jun 1, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~15 months
Staff qualification or training requirement not met
407100B1
“DCFS recorded on Feb 5, 2025: Staff qualification or training requirement not met (407100B1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 30, 2025 to Jun 1, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~15 months
Children were NOT properly supervised
407200R
“DCFS recorded on Feb 5, 2025: Children were NOT properly supervised (407200R). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 30, 2025 to Jun 1, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~15 months
Staff used PROHIBITED PHYSICAL DISCIPLINE on a child
407270C6A
“DCFS recorded on Feb 5, 2025: Staff used PROHIBITED PHYSICAL DISCIPLINE on a child (407270C6A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 30, 2025 to Jun 1, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~15 monthsProtective plan
Children were NOT properly supervised
407200R
“DCFS recorded on Dec 11, 2024: Children were NOT properly supervised (407200R). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 30, 2025 to Jun 2, 2025. I also noticed a protective plan on the record around this. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~15 monthsProtective plan
Required staff-to-child ratio was not maintained
407190G
“DCFS recorded on Dec 11, 2024: Required staff-to-child ratio was not maintained (407190G). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 30, 2025 to Jun 2, 2025. I also noticed a protective plan on the record around this. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~15 monthsProtective plan
Organization and administration requirement not met (§407.70 general)
40770J
“DCFS recorded on Dec 11, 2024: Organization and administration requirement not met (§407.70 general) (40770J). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 30, 2025 to Jun 2, 2025. I also noticed a protective plan on the record around this. Could you confirm whether it has been corrected and share the sign-off or documentation?”

19 of 19 selected