Talk to the director

Kindercare Learning Center 301392

For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.

Is it being fixed?

Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.

Select all

Repeat — cited before, still not corrected· open ~5 months
Background check not completed for a household or non-staff member
FHSEC305
“DCFS recorded on Feb 24, 2026: Background check not completed for a household or non-staff member (FHSEC305). It was cited before and is recorded as still not corrected. A corrective plan ran from Feb 24, 2026 to Mar 17, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~5 months
Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease)
407100C1
“DCFS recorded on Feb 24, 2026: Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease) (407100C1). It was cited before and is recorded as still not corrected. A corrective plan ran from Feb 24, 2026 to Mar 17, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~5 months
Annual 15-clock-hour in-service training requirement not met
407100C5
“DCFS recorded on Feb 24, 2026: Annual 15-clock-hour in-service training requirement not met (407100C5). It was cited before and is recorded as still not corrected. A corrective plan ran from Feb 24, 2026 to Mar 17, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~5 months
Annual 15-hour in-service training not completed
407100C6
“DCFS recorded on Feb 24, 2026: Annual 15-hour in-service training not completed (407100C6). It was cited before and is recorded as still not corrected. A corrective plan ran from Feb 24, 2026 to Mar 17, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~5 months
Biennial staff physical re-examination not completed
407100F
“DCFS recorded on Feb 24, 2026: Biennial staff physical re-examination not completed (407100F). It was cited before and is recorded as still not corrected. A corrective plan ran from Feb 24, 2026 to Mar 17, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~5 months
Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children)
407110
“DCFS recorded on Feb 24, 2026: Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children) (407110). It was cited before and is recorded as still not corrected. A corrective plan ran from Feb 24, 2026 to Mar 17, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~5 months
Personnel records or documentation requirement not met
407120A2
“DCFS recorded on Feb 24, 2026: Personnel records or documentation requirement not met (407120A2). It was cited before and is recorded as still not corrected. A corrective plan ran from Feb 24, 2026 to Mar 17, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~5 months
Enrollment or discharge procedure not followed
407250I2E
“DCFS recorded on Feb 24, 2026: Enrollment or discharge procedure not followed (407250I2E). It was cited before and is recorded as still not corrected. A corrective plan ran from Feb 24, 2026 to Mar 17, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~5 months
Enrollment or discharge procedure not followed
407250I4A
“DCFS recorded on Feb 24, 2026: Enrollment or discharge procedure not followed (407250I4A). It was cited before and is recorded as still not corrected. A corrective plan ran from Feb 24, 2026 to Mar 17, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~5 months
Child health record or immunization requirement not met
407310A4
“DCFS recorded on Feb 24, 2026: Child health record or immunization requirement not met (407310A4). It was cited before and is recorded as still not corrected. A corrective plan ran from Feb 24, 2026 to Mar 17, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~5 months
Indoor facility or space safety requirement not met
407370F2
“DCFS recorded on Feb 24, 2026: Indoor facility or space safety requirement not met (407370F2). It was cited before and is recorded as still not corrected. A corrective plan ran from Feb 24, 2026 to Mar 17, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~5 months
Equipment or toy safety requirement not met
407380J5B
“DCFS recorded on Feb 24, 2026: Equipment or toy safety requirement not met (407380J5B). It was cited before and is recorded as still not corrected. A corrective plan ran from Feb 24, 2026 to Mar 17, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~2 years
Organization and administration requirement not met (§407.70 general)
40770F
“DCFS recorded on May 9, 2024: Organization and administration requirement not met (§407.70 general) (40770F). It is recorded as past its correction deadline. A corrective plan ran from May 9, 2024 to Jun 10, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~2 yearsProtective plan
Outdoor playground safety requirement not met
407390F
“DCFS recorded on Nov 16, 2023: Outdoor playground safety requirement not met (407390F). It is recorded as past its correction deadline. A corrective plan ran from Jun 28, 2024 to Jul 15, 2024. I also noticed a protective plan on the record around this. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~5 months
Staff member working WITHOUT a completed background check (Child Care Act §7(a))
CCASEC7A
“DCFS recorded on Feb 24, 2026: Staff member working WITHOUT a completed background check (Child Care Act §7(a)) (CCASEC7A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Feb 24, 2026 to Mar 17, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~5 months
Annual 15-clock-hour in-service training requirement not met
407100C8
“DCFS recorded on Feb 24, 2026: Annual 15-clock-hour in-service training requirement not met (407100C8). It was confirmed and a corrective plan is in progress. A corrective plan ran from Feb 24, 2026 to Mar 17, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~5 months
Personnel records or documentation requirement not met
407120E4
“DCFS recorded on Feb 24, 2026: Personnel records or documentation requirement not met (407120E4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Feb 24, 2026 to Mar 17, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~5 months
Personnel records or documentation requirement not met
407120E5
“DCFS recorded on Feb 24, 2026: Personnel records or documentation requirement not met (407120E5). It was confirmed and a corrective plan is in progress. A corrective plan ran from Feb 24, 2026 to Mar 17, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~5 months
Enrollment or discharge procedure not followed
407250I1
“DCFS recorded on Feb 24, 2026: Enrollment or discharge procedure not followed (407250I1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Feb 24, 2026 to Mar 17, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~5 months
Indoor facility or space safety requirement not met
407370F3
“DCFS recorded on Feb 24, 2026: Indoor facility or space safety requirement not met (407370F3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Feb 24, 2026 to Mar 17, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~5 months
Equipment or toy safety requirement not met
407380J4L
“DCFS recorded on Feb 24, 2026: Equipment or toy safety requirement not met (407380J4L). It was confirmed and a corrective plan is in progress. A corrective plan ran from Feb 24, 2026 to Mar 17, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~5 months
Equipment or toy safety requirement not met
407380J5A
“DCFS recorded on Feb 24, 2026: Equipment or toy safety requirement not met (407380J5A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Feb 24, 2026 to Mar 17, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~5 months
Equipment or toy safety requirement not met
407380J5D
“DCFS recorded on Feb 24, 2026: Equipment or toy safety requirement not met (407380J5D). It was confirmed and a corrective plan is in progress. A corrective plan ran from Feb 24, 2026 to Mar 17, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Staffing structure requirement not met (director oversight or on-site presence)
40790E4
“DCFS recorded on Mar 19, 2024: Staffing structure requirement not met (director oversight or on-site presence) (40790E4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 19, 2024 to Apr 9, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”

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