Talk to the director

Kindercare Learning Center 301501

For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.

Is it being fixed?

Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.

Select all

Confirmed — corrective plan in progress· open ~13 months
Annual 15-clock-hour in-service training requirement not met
407100C7
“DCFS recorded on Jun 24, 2025: Annual 15-clock-hour in-service training requirement not met (407100C7). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 24, 2025 to Jul 24, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~13 months
Biennial staff physical re-examination not completed
407100F
“DCFS recorded on Jun 24, 2025: Biennial staff physical re-examination not completed (407100F). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 24, 2025 to Jul 24, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~13 months
Personnel records or documentation requirement not met
407120A2
“DCFS recorded on Jun 24, 2025: Personnel records or documentation requirement not met (407120A2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 24, 2025 to Jul 24, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~13 months
Personnel records or documentation requirement not met
407120E5
“DCFS recorded on Jun 24, 2025: Personnel records or documentation requirement not met (407120E5). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 24, 2025 to Jul 24, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~13 months
Equipment or toy safety requirement not met
407380B
“DCFS recorded on Jun 24, 2025: Equipment or toy safety requirement not met (407380B). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 24, 2025 to Jul 24, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~13 months
Enrollment or discharge procedure not followed
407250I4A
“DCFS recorded on Jun 24, 2025: Enrollment or discharge procedure not followed (407250I4A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 24, 2025 to Jul 24, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~13 months
Child health record or immunization requirement not met
407310A3
“DCFS recorded on Jun 24, 2025: Child health record or immunization requirement not met (407310A3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 24, 2025 to Jul 24, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~22 months
Required staff-to-child ratio was not maintained
407190G
“DCFS recorded on Oct 9, 2024: Required staff-to-child ratio was not maintained (407190G). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 9, 2024 to Nov 26, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~22 months
Radon testing proof missing for license renewal (IEMA-licensed tester required every 3 years)
40760G
“DCFS recorded on Oct 9, 2024: Radon testing proof missing for license renewal (IEMA-licensed tester required every 3 years) (40760G). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 9, 2024 to Nov 26, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~22 months
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on Oct 9, 2024: Personnel records or documentation requirement not met (407120A4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 9, 2024 to Nov 26, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~22 months
Staffing structure requirement not met (director oversight or on-site presence)
40790A2
“DCFS recorded on Oct 9, 2024: Staffing structure requirement not met (director oversight or on-site presence) (40790A2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 9, 2024 to Nov 26, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”

11 of 11 selected