Talk to the director

Kindercare Learning Center 301584

For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.

Is it being fixed?

Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.

Select all

Confirmed — corrective plan in progress· open ~2 years
Indoor facility or space safety requirement not met
407370Q1
“DCFS recorded on May 17, 2024: Indoor facility or space safety requirement not met (407370Q1). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 17, 2024 to Jun 17, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Indoor facility or space safety requirement not met
407370F1
“DCFS recorded on May 17, 2024: Indoor facility or space safety requirement not met (407370F1). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 17, 2024 to Jun 17, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Staff qualification or training requirement not met
407100I
“DCFS recorded on May 17, 2024: Staff qualification or training requirement not met (407100I). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 17, 2024 to Jun 17, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Indoor facility or space safety requirement not met
407370T2
“DCFS recorded on May 17, 2024: Indoor facility or space safety requirement not met (407370T2). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 17, 2024 to Jun 17, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children)
407110
“DCFS recorded on May 17, 2024: Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children) (407110). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 17, 2024 to Jun 17, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Annual 15-clock-hour in-service training requirement not met
407100C8
“DCFS recorded on May 17, 2024: Annual 15-clock-hour in-service training requirement not met (407100C8). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 17, 2024 to Jun 17, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Background check not completed for a household or non-staff member
FHSEC305
“DCFS recorded on May 17, 2024: Background check not completed for a household or non-staff member (FHSEC305). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 17, 2024 to Jun 17, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Required staff-to-child ratio was not maintained
407190A
“DCFS recorded on May 17, 2024: Required staff-to-child ratio was not maintained (407190A). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 17, 2024 to Jun 17, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Biennial staff physical re-examination not completed
407100F
“DCFS recorded on May 17, 2024: Biennial staff physical re-examination not completed (407100F). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 17, 2024 to Jun 17, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on May 17, 2024: Personnel records or documentation requirement not met (407120A4). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 17, 2024 to Jun 17, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Staffing structure requirement not met (director oversight or on-site presence)
40790B
“DCFS recorded on May 17, 2024: Staffing structure requirement not met (director oversight or on-site presence) (40790B). It was confirmed and a corrective plan is in progress. A corrective plan ran from May 17, 2024 to Jun 17, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Staffing structure requirement not met (director oversight or on-site presence)
40790A2
“DCFS recorded on Sep 1, 2023: Staffing structure requirement not met (director oversight or on-site presence) (40790A2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 1, 2023 to Oct 1, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease)
407100C1
“DCFS recorded on Sep 1, 2023: Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease) (407100C1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 1, 2023 to Oct 1, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Annual 15-clock-hour in-service training requirement not met
407100C7
“DCFS recorded on Sep 1, 2023: Annual 15-clock-hour in-service training requirement not met (407100C7). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 1, 2023 to Oct 1, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Annual 15-clock-hour in-service training requirement not met
407100C8
“DCFS recorded on Sep 1, 2023: Annual 15-clock-hour in-service training requirement not met (407100C8). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 1, 2023 to Oct 1, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Pre-employment physical exam or TB screening missing
407100D
“DCFS recorded on Sep 1, 2023: Pre-employment physical exam or TB screening missing (407100D). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 1, 2023 to Oct 1, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Biennial staff physical re-examination not completed
407100F
“DCFS recorded on Sep 1, 2023: Biennial staff physical re-examination not completed (407100F). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 1, 2023 to Oct 1, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children)
407110
“DCFS recorded on Sep 1, 2023: Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children) (407110). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 1, 2023 to Oct 1, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on Sep 1, 2023: Personnel records or documentation requirement not met (407120A4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 1, 2023 to Oct 1, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Personnel records or documentation requirement not met
407120B
“DCFS recorded on Sep 1, 2023: Personnel records or documentation requirement not met (407120B). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 1, 2023 to Oct 1, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Personnel records or documentation requirement not met
407120E4
“DCFS recorded on Sep 1, 2023: Personnel records or documentation requirement not met (407120E4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 1, 2023 to Oct 1, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Indoor facility or space safety requirement not met
407370E
“DCFS recorded on Sep 1, 2023: Indoor facility or space safety requirement not met (407370E). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 1, 2023 to Oct 1, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Indoor facility or space safety requirement not met
407370E3
“DCFS recorded on Sep 1, 2023: Indoor facility or space safety requirement not met (407370E3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 1, 2023 to Oct 1, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Indoor facility or space safety requirement not met
407370E11
“DCFS recorded on Sep 1, 2023: Indoor facility or space safety requirement not met (407370E11). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 1, 2023 to Oct 1, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Indoor facility or space safety requirement not met
407370P
“DCFS recorded on Sep 1, 2023: Indoor facility or space safety requirement not met (407370P). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 1, 2023 to Oct 1, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Indoor facility or space safety requirement not met
407370P2
“DCFS recorded on Sep 1, 2023: Indoor facility or space safety requirement not met (407370P2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 1, 2023 to Oct 1, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Equipment or toy safety requirement not met
407380G
“DCFS recorded on Sep 1, 2023: Equipment or toy safety requirement not met (407380G). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 1, 2023 to Oct 1, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”

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