Talk to the director
Kindercare Learning Center #301727
2395 BOWES RD, Elgin, IL 60123For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.
Is it being fixed?
Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.
- Past the correction deadline· open ~15 months
DISCIPLINE — rules on treatment of children not followed
407270B
“DCFS recorded on May 9, 2025: DISCIPLINE — rules on treatment of children not followed (407270B). It is recorded as past its correction deadline. A corrective plan ran from May 9, 2025 to Jul 9, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Past the correction deadline· open ~15 months
Indoor facility or space safety requirement not met
407370D2A
“DCFS recorded on May 9, 2025: Indoor facility or space safety requirement not met (407370D2A). It is recorded as past its correction deadline. A corrective plan ran from May 9, 2025 to Jul 9, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Past the correction deadline· open ~20 months
Staffing structure requirement not met (director oversight or on-site presence)
40790A1
“DCFS recorded on Nov 15, 2024: Staffing structure requirement not met (director oversight or on-site presence) (40790A1). It is recorded as past its correction deadline. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Past the correction deadline· open ~20 months
Indoor facility or space safety requirement not met
407370D2B
“DCFS recorded on Nov 15, 2024: Indoor facility or space safety requirement not met (407370D2B). It is recorded as past its correction deadline. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Past the correction deadline· open ~2 years
Indoor facility or space safety requirement not met
407370E10
“DCFS recorded on Jun 6, 2024: Indoor facility or space safety requirement not met (407370E10). It is recorded as past its correction deadline. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Past the correction deadline· open ~2 yearsProtective plan
Staffing structure requirement not met (director oversight or on-site presence)
40790A1
“DCFS recorded on May 21, 2024: Staffing structure requirement not met (director oversight or on-site presence) (40790A1). It is recorded as past its correction deadline. I also noticed a protective plan on the record around this. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· open ~2 years
Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children)
407110
“DCFS recorded on Jan 18, 2024: Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children) (407110). It was confirmed and a corrective plan is in progress. A corrective plan ran from Feb 16, 2024 to Mar 17, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”