Talk to the director

Kindercare Learning Center #302064

For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.

Is it being fixed?

Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.

Select all

Past the correction deadline· opened recently
Required staff-to-child ratio was not maintained
407190A
“DCFS recorded on Jul 23, 2026: Required staff-to-child ratio was not maintained (407190A). It is recorded as past its correction deadline. A corrective plan ran from Jul 23, 2026 to Aug 22, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· opened recently
Required staff-to-child ratio was not maintained
407190D4
“DCFS recorded on Jul 23, 2026: Required staff-to-child ratio was not maintained (407190D4). It is recorded as past its correction deadline. A corrective plan ran from Jul 23, 2026 to Aug 22, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· opened recently
Staff orientation — required document reviews not recorded in personnel files
40770E
“DCFS recorded on Jul 23, 2026: Staff orientation — required document reviews not recorded in personnel files (40770E). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 23, 2026 to Aug 22, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· opened recently
Staff orientation — Child Care Act of 1969 review not documented in personnel file
40770E1
“DCFS recorded on Jul 23, 2026: Staff orientation — Child Care Act of 1969 review not documented in personnel file (40770E1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 23, 2026 to Aug 22, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· opened recently
Staff orientation — Abused and Neglected Child Reporting Act (ANCRA) review not documented in personnel file
40770E2
“DCFS recorded on Jul 23, 2026: Staff orientation — Abused and Neglected Child Reporting Act (ANCRA) review not documented in personnel file (40770E2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 23, 2026 to Aug 22, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· opened recently
Staff orientation — Admin Code 407 portions review not documented in personnel file
40770E3
“DCFS recorded on Jul 23, 2026: Staff orientation — Admin Code 407 portions review not documented in personnel file (40770E3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 23, 2026 to Aug 22, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· opened recently
Organization and administration requirement not met (§407.70 general)
40770H
“DCFS recorded on Jul 23, 2026: Organization and administration requirement not met (§407.70 general) (40770H). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 23, 2026 to Aug 22, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· opened recently
Annual 15-clock-hour in-service training requirement not met
407100C5
“DCFS recorded on Jul 23, 2026: Annual 15-clock-hour in-service training requirement not met (407100C5). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 23, 2026 to Aug 22, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· opened recently
Pre-employment physical exam or TB screening missing
407100D
“DCFS recorded on Jul 23, 2026: Pre-employment physical exam or TB screening missing (407100D). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 23, 2026 to Aug 22, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· opened recently
Staff qualification or training requirement not met
407100E
“DCFS recorded on Jul 23, 2026: Staff qualification or training requirement not met (407100E). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 23, 2026 to Aug 22, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· opened recently
Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children)
407110
“DCFS recorded on Jul 23, 2026: Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children) (407110). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 23, 2026 to Aug 22, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· opened recently
Personnel records or documentation requirement not met
407120A
“DCFS recorded on Jul 23, 2026: Personnel records or documentation requirement not met (407120A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 23, 2026 to Aug 22, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· opened recently
Personnel records or documentation requirement not met
407120A1
“DCFS recorded on Jul 23, 2026: Personnel records or documentation requirement not met (407120A1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 23, 2026 to Aug 22, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· opened recently
Personnel records or documentation requirement not met
407120A3
“DCFS recorded on Jul 23, 2026: Personnel records or documentation requirement not met (407120A3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 23, 2026 to Aug 22, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· opened recently
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on Jul 23, 2026: Personnel records or documentation requirement not met (407120A4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 23, 2026 to Aug 22, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· opened recently
Personnel records or documentation requirement not met
407120A5
“DCFS recorded on Jul 23, 2026: Personnel records or documentation requirement not met (407120A5). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 23, 2026 to Aug 22, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· opened recently
Personnel records or documentation requirement not met
407120A6
“DCFS recorded on Jul 23, 2026: Personnel records or documentation requirement not met (407120A6). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 23, 2026 to Aug 22, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· opened recently
Personnel records or documentation requirement not met
407120E4
“DCFS recorded on Jul 23, 2026: Personnel records or documentation requirement not met (407120E4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 23, 2026 to Aug 22, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· opened recently
Background check not completed for a household or non-staff member
FHSEC305
“DCFS recorded on Jul 23, 2026: Background check not completed for a household or non-staff member (FHSEC305). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 23, 2026 to Aug 22, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· opened recently
Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I)
CCASEC46I
“DCFS recorded on Jul 23, 2026: Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I) (CCASEC46I). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 23, 2026 to Aug 22, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· opened recently
Staff member with disqualifying criminal record working with children (Health Care Worker Background Check Act §25-II)
CCASEC46II
“DCFS recorded on Jul 23, 2026: Staff member with disqualifying criminal record working with children (Health Care Worker Background Check Act §25-II) (CCASEC46II). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 23, 2026 to Aug 22, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· opened recently
Unknown citation — look up in Rule 407
CCA7A
“DCFS recorded on Jul 23, 2026: Unknown citation — look up in Rule 407 (CCA7A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 23, 2026 to Aug 22, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”

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