Talk to the director

Kindercare Learning Centers 301142

For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.

Is it being fixed?

Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.

Select all

Past the correction deadline· open ~5 months
Medication handling requirement not met
407360D2
“DCFS recorded on Feb 9, 2026: Medication handling requirement not met (407360D2). It is recorded as past its correction deadline. A corrective plan ran from Feb 9, 2026 to Mar 9, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~11 monthsProtective plan
Equipment or toy safety requirement not met
407380F
“DCFS recorded on Aug 12, 2025: Equipment or toy safety requirement not met (407380F). It is recorded as past its correction deadline. I also noticed a protective plan on the record around this. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~12 months
Indoor facility or space safety requirement not met
407370E10
“DCFS recorded on Aug 5, 2025: Indoor facility or space safety requirement not met (407370E10). It is recorded as past its correction deadline. A corrective plan ran from Aug 5, 2025 to Aug 5, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~2 years
Program operations requirement not met
407200D
“DCFS recorded on Feb 9, 2024: Program operations requirement not met (407200D). It is recorded as past its correction deadline. A corrective plan ran from Feb 9, 2024 to Mar 10, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~2 years
Nutrition or meal service requirement not met
407330G2
“DCFS recorded on Feb 9, 2024: Nutrition or meal service requirement not met (407330G2). It is recorded as past its correction deadline. A corrective plan ran from Feb 9, 2024 to Mar 10, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Program operations requirement not met
407200N
“DCFS recorded on Jul 10, 2025: Program operations requirement not met (407200N). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 16, 2025 to Sep 16, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Staffing structure requirement not met (director oversight or on-site presence)
40790F1
“DCFS recorded on Jul 10, 2025: Staffing structure requirement not met (director oversight or on-site presence) (40790F1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 16, 2025 to Sep 16, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Staffing structure requirement not met (director oversight or on-site presence)
40790A2
“DCFS recorded on Jul 10, 2025: Staffing structure requirement not met (director oversight or on-site presence) (40790A2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 16, 2025 to Sep 16, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Staffing structure requirement not met (director oversight or on-site presence)
40790D2
“DCFS recorded on Jul 10, 2025: Staffing structure requirement not met (director oversight or on-site presence) (40790D2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 16, 2025 to Sep 16, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Driver LEFT VEHICLE UNATTENDED with children on board during transport
407280B
“DCFS recorded on Jul 10, 2025: Driver LEFT VEHICLE UNATTENDED with children on board during transport (407280B). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 16, 2025 to Sep 16, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~12 months
Children were NOT properly supervised
407200R
“DCFS recorded on Jul 10, 2025: Children were NOT properly supervised (407200R). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 16, 2025 to Sep 16, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”

11 of 11 selected