Talk to the director

Kindercare Learning Centers 301788

For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.

Is it being fixed?

Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.

Select all

Confirmed — corrective plan in progress· open ~7 months
Indoor facility or space safety requirement not met
407370F
“DCFS recorded on Dec 17, 2025: Indoor facility or space safety requirement not met (407370F). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 17, 2025 to Jan 16, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~7 months
Indoor facility or space safety requirement not met
407370O
“DCFS recorded on Dec 17, 2025: Indoor facility or space safety requirement not met (407370O). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 17, 2025 to Jan 16, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~7 months
Equipment or toy safety requirement not met
407380J5
“DCFS recorded on Dec 17, 2025: Equipment or toy safety requirement not met (407380J5). It was confirmed and a corrective plan is in progress. A corrective plan ran from Dec 17, 2025 to Jan 16, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~20 months
Organization and administration requirement not met (§407.70 general)
40770I
“DCFS recorded on Nov 15, 2024: Organization and administration requirement not met (§407.70 general) (40770I). It was confirmed and a corrective plan is in progress. A corrective plan ran from Nov 15, 2024 to Dec 15, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~20 months
Annual 15-clock-hour in-service training requirement not met
407100C5
“DCFS recorded on Nov 15, 2024: Annual 15-clock-hour in-service training requirement not met (407100C5). It was confirmed and a corrective plan is in progress. A corrective plan ran from Nov 15, 2024 to Dec 15, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~20 months
Annual 15-hour in-service training not completed
407100C6
“DCFS recorded on Nov 15, 2024: Annual 15-hour in-service training not completed (407100C6). It was confirmed and a corrective plan is in progress. A corrective plan ran from Nov 15, 2024 to Dec 15, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~20 months
Annual 15-clock-hour in-service training requirement not met
407100C7
“DCFS recorded on Nov 15, 2024: Annual 15-clock-hour in-service training requirement not met (407100C7). It was confirmed and a corrective plan is in progress. A corrective plan ran from Nov 15, 2024 to Dec 15, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~20 months
Annual 15-clock-hour in-service training requirement not met
407100C8
“DCFS recorded on Nov 15, 2024: Annual 15-clock-hour in-service training requirement not met (407100C8). It was confirmed and a corrective plan is in progress. A corrective plan ran from Nov 15, 2024 to Dec 15, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~20 months
Biennial staff physical re-examination not completed
407100F
“DCFS recorded on Nov 15, 2024: Biennial staff physical re-examination not completed (407100F). It was confirmed and a corrective plan is in progress. A corrective plan ran from Nov 15, 2024 to Dec 15, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~20 months
Personnel records or documentation requirement not met
407120A1
“DCFS recorded on Nov 15, 2024: Personnel records or documentation requirement not met (407120A1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Nov 15, 2024 to Dec 15, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~20 months
Personnel records or documentation requirement not met
407120A3
“DCFS recorded on Nov 15, 2024: Personnel records or documentation requirement not met (407120A3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Nov 15, 2024 to Dec 15, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~20 months
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on Nov 15, 2024: Personnel records or documentation requirement not met (407120A4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Nov 15, 2024 to Dec 15, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~20 months
Personnel records or documentation requirement not met
407120A6
“DCFS recorded on Nov 15, 2024: Personnel records or documentation requirement not met (407120A6). It was confirmed and a corrective plan is in progress. A corrective plan ran from Nov 15, 2024 to Dec 15, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~20 months
Enrollment or discharge procedure not followed
407250I1
“DCFS recorded on Nov 15, 2024: Enrollment or discharge procedure not followed (407250I1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Nov 15, 2024 to Dec 15, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~20 months
Enrollment or discharge procedure not followed
407250I2
“DCFS recorded on Nov 15, 2024: Enrollment or discharge procedure not followed (407250I2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Nov 15, 2024 to Dec 15, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~20 months
Enrollment or discharge procedure not followed
407250I4A
“DCFS recorded on Nov 15, 2024: Enrollment or discharge procedure not followed (407250I4A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Nov 15, 2024 to Dec 15, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~20 months
Child health record or immunization requirement not met
407310A1
“DCFS recorded on Nov 15, 2024: Child health record or immunization requirement not met (407310A1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Nov 15, 2024 to Dec 15, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~20 months
Child health record or immunization requirement not met
407310A3
“DCFS recorded on Nov 15, 2024: Child health record or immunization requirement not met (407310A3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Nov 15, 2024 to Dec 15, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~20 months
Background check not completed for a household or non-staff member
FHSEC305
“DCFS recorded on Nov 15, 2024: Background check not completed for a household or non-staff member (FHSEC305). It was confirmed and a corrective plan is in progress. A corrective plan ran from Nov 15, 2024 to Dec 15, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”

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