Talk to the director

Kindercare Learning Ctr 300301

For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.

Is it being fixed?

Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.

Select all

Repeat — cited before, still not corrected· open ~2 years
Personnel records or documentation requirement not met
407120A
“DCFS recorded on Jan 18, 2024: Personnel records or documentation requirement not met (407120A). It was cited before and is recorded as still not corrected. A corrective plan ran from Jan 18, 2024 to Jan 26, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 years
Staffing structure requirement not met (director oversight or on-site presence)
40790A
“DCFS recorded on Jan 18, 2024: Staffing structure requirement not met (director oversight or on-site presence) (40790A). It was cited before and is recorded as still not corrected. A corrective plan ran from Jan 18, 2024 to Jan 26, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 years
Transportation safety requirement not met
407280D
“DCFS recorded on Jan 18, 2024: Transportation safety requirement not met (407280D). It was cited before and is recorded as still not corrected. A corrective plan ran from Jan 18, 2024 to Jan 26, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 years
Personnel records or documentation requirement not met
407120A2
“DCFS recorded on Jan 18, 2024: Personnel records or documentation requirement not met (407120A2). It was cited before and is recorded as still not corrected. A corrective plan ran from Jan 18, 2024 to Jan 26, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 years
Staffing structure requirement not met (director oversight or on-site presence)
40790A2
“DCFS recorded on Jan 18, 2024: Staffing structure requirement not met (director oversight or on-site presence) (40790A2). It was cited before and is recorded as still not corrected. A corrective plan ran from Jan 18, 2024 to Jan 26, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 years
Personnel records or documentation requirement not met
407120A3
“DCFS recorded on Jan 18, 2024: Personnel records or documentation requirement not met (407120A3). It was cited before and is recorded as still not corrected. A corrective plan ran from Jan 18, 2024 to Jan 26, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 years
Staffing structure requirement not met (director oversight or on-site presence)
40790D
“DCFS recorded on Jan 18, 2024: Staffing structure requirement not met (director oversight or on-site presence) (40790D). It was cited before and is recorded as still not corrected. A corrective plan ran from Jan 18, 2024 to Jan 26, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 years
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on Jan 18, 2024: Personnel records or documentation requirement not met (407120A4). It was cited before and is recorded as still not corrected. A corrective plan ran from Jan 18, 2024 to Jan 26, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 years
Staffing structure requirement not met (director oversight or on-site presence)
40790A5
“DCFS recorded on Jan 18, 2024: Staffing structure requirement not met (director oversight or on-site presence) (40790A5). It was cited before and is recorded as still not corrected. A corrective plan ran from Jan 18, 2024 to Jan 26, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 years
Background check not completed for a household or non-staff member
FHSEC305
“DCFS recorded on Jan 18, 2024: Background check not completed for a household or non-staff member (FHSEC305). It was cited before and is recorded as still not corrected. A corrective plan ran from Jan 18, 2024 to Jan 26, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 years
Personnel records or documentation requirement not met
407120E4
“DCFS recorded on Jan 18, 2024: Personnel records or documentation requirement not met (407120E4). It was cited before and is recorded as still not corrected. A corrective plan ran from Jan 18, 2024 to Jan 26, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 years
Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children)
407110
“DCFS recorded on Jan 18, 2024: Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children) (407110). It was cited before and is recorded as still not corrected. A corrective plan ran from Jan 18, 2024 to Jan 26, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 years
Annual 15-clock-hour in-service training requirement not met
407100C5
“DCFS recorded on Jan 18, 2024: Annual 15-clock-hour in-service training requirement not met (407100C5). It was cited before and is recorded as still not corrected. A corrective plan ran from Jan 18, 2024 to Jan 26, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~4 months
Personnel records or documentation requirement not met
407120A2
“DCFS recorded on Mar 12, 2026: Personnel records or documentation requirement not met (407120A2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 12, 2026 to Apr 11, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~4 months
Student or youth aide requirement not met
407160B2
“DCFS recorded on Mar 12, 2026: Student or youth aide requirement not met (407160B2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 12, 2026 to Apr 11, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Personnel records or documentation requirement not met
407120A2
“DCFS recorded on Apr 3, 2024: Personnel records or documentation requirement not met (407120A2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 3, 2024 to May 3, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Child care director qualification requirement not met
407130J
“DCFS recorded on Apr 3, 2024: Child care director qualification requirement not met (407130J). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 3, 2024 to May 3, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Early childhood teacher qualification not met
407140E1
“DCFS recorded on Apr 3, 2024: Early childhood teacher qualification not met (407140E1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 3, 2024 to May 3, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Infant & toddler special requirement not met
407210B
“DCFS recorded on Apr 3, 2024: Infant & toddler special requirement not met (407210B). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 3, 2024 to May 3, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Enrollment or discharge procedure not followed
407250D
“DCFS recorded on Apr 3, 2024: Enrollment or discharge procedure not followed (407250D). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 3, 2024 to May 3, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Enrollment or discharge procedure not followed
407250I1
“DCFS recorded on Apr 3, 2024: Enrollment or discharge procedure not followed (407250I1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 3, 2024 to May 3, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Enrollment or discharge procedure not followed
407250I4A
“DCFS recorded on Apr 3, 2024: Enrollment or discharge procedure not followed (407250I4A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 3, 2024 to May 3, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Child health record or immunization requirement not met
407310A1
“DCFS recorded on Apr 3, 2024: Child health record or immunization requirement not met (407310A1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 3, 2024 to May 3, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”

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