Talk to the director

Kindercare Learning Ctr 300380

18 SOUTH CENTRAL AVENUE, Matteson, IL 60443

For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.

Is it being fixed?

Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.

Select all

Confirmed — corrective plan in progress· open ~10 months
Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease)
407100C1
“DCFS recorded on Oct 2, 2025: Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease) (407100C1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 2, 2025 to Nov 1, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~10 months
Annual 15-clock-hour in-service training requirement not met
407100C5
“DCFS recorded on Oct 2, 2025: Annual 15-clock-hour in-service training requirement not met (407100C5). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 2, 2025 to Nov 1, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~10 months
Personnel records or documentation requirement not met
407120B
“DCFS recorded on Oct 2, 2025: Personnel records or documentation requirement not met (407120B). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 2, 2025 to Nov 1, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~10 months
Personnel records or documentation requirement not met
407120D
“DCFS recorded on Oct 2, 2025: Personnel records or documentation requirement not met (407120D). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 2, 2025 to Nov 1, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~10 months
Transportation safety requirement not met
407280D
“DCFS recorded on Oct 2, 2025: Transportation safety requirement not met (407280D). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 2, 2025 to Nov 1, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~10 months
Child health record or immunization requirement not met
407310A3
“DCFS recorded on Oct 2, 2025: Child health record or immunization requirement not met (407310A3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 2, 2025 to Nov 1, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~10 months
Child health record or immunization requirement not met
407310A6
“DCFS recorded on Oct 2, 2025: Child health record or immunization requirement not met (407310A6). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 2, 2025 to Nov 1, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~23 months
Annual 15-clock-hour in-service training requirement not met
407100C5
“DCFS recorded on Aug 14, 2024: Annual 15-clock-hour in-service training requirement not met (407100C5). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 14, 2024 to Sep 13, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~23 months
Personnel records or documentation requirement not met
407120A1
“DCFS recorded on Aug 14, 2024: Personnel records or documentation requirement not met (407120A1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 14, 2024 to Sep 13, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~23 months
Personnel records or documentation requirement not met
407120A2
“DCFS recorded on Aug 14, 2024: Personnel records or documentation requirement not met (407120A2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 14, 2024 to Sep 13, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~23 months
Personnel records or documentation requirement not met
407120A3
“DCFS recorded on Aug 14, 2024: Personnel records or documentation requirement not met (407120A3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 14, 2024 to Sep 13, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~23 months
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on Aug 14, 2024: Personnel records or documentation requirement not met (407120A4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 14, 2024 to Sep 13, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~23 months
Personnel records or documentation requirement not met
407120A6
“DCFS recorded on Aug 14, 2024: Personnel records or documentation requirement not met (407120A6). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 14, 2024 to Sep 13, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~23 months
Enrollment or discharge procedure not followed
407250I4A
“DCFS recorded on Aug 14, 2024: Enrollment or discharge procedure not followed (407250I4A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 14, 2024 to Sep 13, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~23 months
Nutrition or meal service requirement not met
407330M
“DCFS recorded on Aug 14, 2024: Nutrition or meal service requirement not met (407330M). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 14, 2024 to Sep 13, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~23 months
Equipment or toy safety requirement not met
407380B
“DCFS recorded on Aug 14, 2024: Equipment or toy safety requirement not met (407380B). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 14, 2024 to Sep 13, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”

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