Talk to the director

Kindercare Learning Ctr 300968

For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.

Is it being fixed?

Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.

Select all

Confirmed — corrective plan in progress· open ~11 months
Staff orientation — required document reviews not recorded in personnel files
40770E
“DCFS recorded on Aug 13, 2025: Staff orientation — required document reviews not recorded in personnel files (40770E). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 13, 2025 to Sep 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~11 months
Staffing structure requirement not met (director oversight or on-site presence)
40790A2
“DCFS recorded on Aug 13, 2025: Staffing structure requirement not met (director oversight or on-site presence) (40790A2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 13, 2025 to Sep 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~11 months
Staffing structure requirement not met (director oversight or on-site presence)
40790A3
“DCFS recorded on Aug 13, 2025: Staffing structure requirement not met (director oversight or on-site presence) (40790A3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 13, 2025 to Sep 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~11 months
Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease)
407100C1
“DCFS recorded on Aug 13, 2025: Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease) (407100C1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 13, 2025 to Sep 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~11 months
Annual 15-clock-hour in-service training requirement not met
407100C5
“DCFS recorded on Aug 13, 2025: Annual 15-clock-hour in-service training requirement not met (407100C5). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 13, 2025 to Sep 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~11 months
Pre-employment physical exam or TB screening missing
407100D
“DCFS recorded on Aug 13, 2025: Pre-employment physical exam or TB screening missing (407100D). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 13, 2025 to Sep 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~11 months
Personnel records or documentation requirement not met
407120A1
“DCFS recorded on Aug 13, 2025: Personnel records or documentation requirement not met (407120A1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 13, 2025 to Sep 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~11 months
Personnel records or documentation requirement not met
407120A3
“DCFS recorded on Aug 13, 2025: Personnel records or documentation requirement not met (407120A3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 13, 2025 to Sep 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~11 months
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on Aug 13, 2025: Personnel records or documentation requirement not met (407120A4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 13, 2025 to Sep 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~11 months
Personnel records or documentation requirement not met
407120A6
“DCFS recorded on Aug 13, 2025: Personnel records or documentation requirement not met (407120A6). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 13, 2025 to Sep 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~11 months
Personnel records or documentation requirement not met
407120E1
“DCFS recorded on Aug 13, 2025: Personnel records or documentation requirement not met (407120E1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 13, 2025 to Sep 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~11 months
Personnel records or documentation requirement not met
407120E4
“DCFS recorded on Aug 13, 2025: Personnel records or documentation requirement not met (407120E4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 13, 2025 to Sep 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~11 months
Personnel records or documentation requirement not met
407120E5
“DCFS recorded on Aug 13, 2025: Personnel records or documentation requirement not met (407120E5). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 13, 2025 to Sep 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~11 months
Early childhood teacher qualification not met
407140C
“DCFS recorded on Aug 13, 2025: Early childhood teacher qualification not met (407140C). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 13, 2025 to Sep 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~11 months
Required staff-to-child ratio was not maintained
407190A
“DCFS recorded on Aug 13, 2025: Required staff-to-child ratio was not maintained (407190A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 13, 2025 to Sep 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~11 months
Child health record or immunization requirement not met
407310A1
“DCFS recorded on Aug 13, 2025: Child health record or immunization requirement not met (407310A1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 13, 2025 to Sep 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~11 months
Child health record or immunization requirement not met
407310A3
“DCFS recorded on Aug 13, 2025: Child health record or immunization requirement not met (407310A3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 13, 2025 to Sep 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~11 months
Child health record or immunization requirement not met
407310A4
“DCFS recorded on Aug 13, 2025: Child health record or immunization requirement not met (407310A4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 13, 2025 to Sep 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~11 months
Child health record or immunization requirement not met
407310A5
“DCFS recorded on Aug 13, 2025: Child health record or immunization requirement not met (407310A5). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 13, 2025 to Sep 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~11 months
Child health record or immunization requirement not met
407310A6
“DCFS recorded on Aug 13, 2025: Child health record or immunization requirement not met (407310A6). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 13, 2025 to Sep 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~11 months
Indoor facility or space safety requirement not met
407370F2
“DCFS recorded on Aug 13, 2025: Indoor facility or space safety requirement not met (407370F2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 13, 2025 to Sep 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Indoor facility or space safety requirement not met
407370K
“DCFS recorded on Aug 14, 2023: Indoor facility or space safety requirement not met (407370K). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 14, 2023 to Sep 14, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”

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