Talk to the director
Kindercare Learning Ctr 300978
207 E HILLCREST DR, Dekalb, IL 60115For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.
Is it being fixed?
Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.
- Repeat — cited before, still not corrected· open ~4 months
Staffing structure requirement not met (director oversight or on-site presence)
40790A1
“DCFS recorded on Mar 23, 2026: Staffing structure requirement not met (director oversight or on-site presence) (40790A1). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 10, 2026 to Apr 30, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Repeat — cited before, still not corrected· open ~4 months
Radon testing proof missing for license renewal (IEMA-licensed tester required every 3 years)
40760G
“DCFS recorded on Mar 23, 2026: Radon testing proof missing for license renewal (IEMA-licensed tester required every 3 years) (40760G). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 10, 2026 to Apr 30, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Past the correction deadline· open ~2 years
Personnel records or documentation requirement not met
407120B
“DCFS recorded on Sep 18, 2023: Personnel records or documentation requirement not met (407120B). It is recorded as past its correction deadline. A corrective plan ran from Sep 18, 2023 to Oct 31, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Past the correction deadline· open ~2 years
Indoor facility or space safety requirement not met
407370E10
“DCFS recorded on Sep 18, 2023: Indoor facility or space safety requirement not met (407370E10). It is recorded as past its correction deadline. A corrective plan ran from Sep 18, 2023 to Oct 31, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· open ~4 months
Required staff-to-child ratio was not maintained
407190D4
“DCFS recorded on Mar 23, 2026: Required staff-to-child ratio was not maintained (407190D4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 10, 2026 to Apr 30, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”