Talk to the director

Kindercare Learning Ctr 301382

1360 W ARMY TRAIL RD, Carol Stream, IL 60188

For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.

Is it being fixed?

Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.

Select all

Repeat — cited before, still not corrected· open ~17 months
Pre-employment physical exam or TB screening missing
407100D
“DCFS recorded on Mar 5, 2025: Pre-employment physical exam or TB screening missing (407100D). It was cited before and is recorded as still not corrected. A corrective plan ran from Mar 5, 2025 to Mar 7, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~17 months
Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children)
407110
“DCFS recorded on Mar 5, 2025: Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children) (407110). It was cited before and is recorded as still not corrected. A corrective plan ran from Mar 5, 2025 to Mar 7, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~17 months
Personnel records or documentation requirement not met
407120B
“DCFS recorded on Mar 5, 2025: Personnel records or documentation requirement not met (407120B). It was cited before and is recorded as still not corrected. A corrective plan ran from Mar 5, 2025 to Mar 7, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~17 months
Medication handling requirement not met
407360E
“DCFS recorded on Mar 5, 2025: Medication handling requirement not met (407360E). It was cited before and is recorded as still not corrected. A corrective plan ran from Mar 5, 2025 to Mar 7, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~17 months
Child health record or immunization requirement not met
407310A5
“DCFS recorded on Mar 5, 2025: Child health record or immunization requirement not met (407310A5). It was cited before and is recorded as still not corrected. A corrective plan ran from Mar 5, 2025 to Mar 7, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~17 months
Child health record or immunization requirement not met
407310A6
“DCFS recorded on Mar 5, 2025: Child health record or immunization requirement not met (407310A6). It was cited before and is recorded as still not corrected. A corrective plan ran from Mar 5, 2025 to Mar 7, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 years
Biennial staff physical re-examination not completed
407100F
“DCFS recorded on Apr 8, 2024: Biennial staff physical re-examination not completed (407100F). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 8, 2024 to May 5, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 years
Personnel records or documentation requirement not met
407120A2
“DCFS recorded on Apr 8, 2024: Personnel records or documentation requirement not met (407120A2). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 8, 2024 to May 5, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 years
Personnel records or documentation requirement not met
407120A3
“DCFS recorded on Apr 8, 2024: Personnel records or documentation requirement not met (407120A3). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 8, 2024 to May 5, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 years
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on Apr 8, 2024: Personnel records or documentation requirement not met (407120A4). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 8, 2024 to May 5, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 years
Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I)
CCASEC46I
“DCFS recorded on Apr 8, 2024: Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I) (CCASEC46I). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 8, 2024 to May 5, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~17 months
Enrollment or discharge procedure not followed
407250C9A
“DCFS recorded on Mar 5, 2025: Enrollment or discharge procedure not followed (407250C9A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 5, 2025 to Mar 7, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~17 months
Indoor facility or space safety requirement not met
407370D2A
“DCFS recorded on Mar 5, 2025: Indoor facility or space safety requirement not met (407370D2A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 5, 2025 to Mar 7, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~17 months
Indoor facility or space safety requirement not met
407370Q2
“DCFS recorded on Mar 5, 2025: Indoor facility or space safety requirement not met (407370Q2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 5, 2025 to Mar 7, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~17 months
Equipment or toy safety requirement not met
407380D
“DCFS recorded on Mar 5, 2025: Equipment or toy safety requirement not met (407380D). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 5, 2025 to Mar 7, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~17 months
Outdoor playground safety requirement not met
407390L1
“DCFS recorded on Mar 5, 2025: Outdoor playground safety requirement not met (407390L1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 5, 2025 to Mar 7, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~17 months
Outdoor playground safety requirement not met
407390L2
“DCFS recorded on Mar 5, 2025: Outdoor playground safety requirement not met (407390L2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Mar 5, 2025 to Mar 7, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Pre-employment physical exam or TB screening missing
407100D
“DCFS recorded on Apr 8, 2024: Pre-employment physical exam or TB screening missing (407100D). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 8, 2024 to May 5, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Enrollment or discharge procedure not followed
407250I1H
“DCFS recorded on Apr 8, 2024: Enrollment or discharge procedure not followed (407250I1H). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 8, 2024 to May 5, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Enrollment or discharge procedure not followed
407250I4A
“DCFS recorded on Apr 8, 2024: Enrollment or discharge procedure not followed (407250I4A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 8, 2024 to May 5, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Outdoor playground safety requirement not met
407390I
“DCFS recorded on Apr 8, 2024: Outdoor playground safety requirement not met (407390I). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 8, 2024 to May 5, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Background check not completed for a household or non-staff member
FHSEC305
“DCFS recorded on Apr 8, 2024: Background check not completed for a household or non-staff member (FHSEC305). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 8, 2024 to May 5, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Staff member with disqualifying criminal record working with children (Health Care Worker Background Check Act §25-II)
CCASEC46II
“DCFS recorded on Apr 8, 2024: Staff member with disqualifying criminal record working with children (Health Care Worker Background Check Act §25-II) (CCASEC46II). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 8, 2024 to May 5, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”

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