Talk to the director
Kindercare Learning Ctr 301416
3905 HIGHLAND AVENUE, Downers Grove, IL 60515For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.
Is it being fixed?
Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.
- Past the correction deadline· open ~2 years
Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children)
407110
“DCFS recorded on Jul 2, 2024: Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children) (407110). It is recorded as past its correction deadline. A corrective plan ran from Jul 2, 2024 to Aug 2, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Past the correction deadline· open ~2 years
Volunteer requirement not met
407180C
“DCFS recorded on Jul 2, 2024: Volunteer requirement not met (407180C). It is recorded as past its correction deadline. A corrective plan ran from Jul 2, 2024 to Aug 2, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Past the correction deadline· open ~2 years
Equipment or toy safety requirement not met
407380J3
“DCFS recorded on Jul 2, 2024: Equipment or toy safety requirement not met (407380J3). It is recorded as past its correction deadline. A corrective plan ran from Jul 2, 2024 to Aug 2, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· opened recently
Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease)
407100C1
“DCFS recorded on Jul 29, 2026: Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease) (407100C1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 29, 2026 to Aug 28, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· opened recently
Annual 15-clock-hour in-service training requirement not met
407100C5
“DCFS recorded on Jul 29, 2026: Annual 15-clock-hour in-service training requirement not met (407100C5). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 29, 2026 to Aug 28, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· opened recently
Annual 15-hour in-service training not completed
407100C6
“DCFS recorded on Jul 29, 2026: Annual 15-hour in-service training not completed (407100C6). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 29, 2026 to Aug 28, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· opened recently
Annual 15-clock-hour in-service training requirement not met
407100C7
“DCFS recorded on Jul 29, 2026: Annual 15-clock-hour in-service training requirement not met (407100C7). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 29, 2026 to Aug 28, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· opened recently
Annual 15-clock-hour in-service training requirement not met
407100C8
“DCFS recorded on Jul 29, 2026: Annual 15-clock-hour in-service training requirement not met (407100C8). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 29, 2026 to Aug 28, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· opened recently
Pre-employment physical exam or TB screening missing
407100D
“DCFS recorded on Jul 29, 2026: Pre-employment physical exam or TB screening missing (407100D). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 29, 2026 to Aug 28, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· opened recently
Biennial staff physical re-examination not completed
407100F
“DCFS recorded on Jul 29, 2026: Biennial staff physical re-examination not completed (407100F). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 29, 2026 to Aug 28, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· opened recently
Staff qualification or training requirement not met
407100H
“DCFS recorded on Jul 29, 2026: Staff qualification or training requirement not met (407100H). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 29, 2026 to Aug 28, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· opened recently
Personnel records or documentation requirement not met
407120A1
“DCFS recorded on Jul 29, 2026: Personnel records or documentation requirement not met (407120A1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 29, 2026 to Aug 28, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· opened recently
Personnel records or documentation requirement not met
407120A2
“DCFS recorded on Jul 29, 2026: Personnel records or documentation requirement not met (407120A2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 29, 2026 to Aug 28, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· opened recently
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on Jul 29, 2026: Personnel records or documentation requirement not met (407120A4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 29, 2026 to Aug 28, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· opened recently
Personnel records or documentation requirement not met
407120A6
“DCFS recorded on Jul 29, 2026: Personnel records or documentation requirement not met (407120A6). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 29, 2026 to Aug 28, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· opened recently
Personnel records or documentation requirement not met
407120E3
“DCFS recorded on Jul 29, 2026: Personnel records or documentation requirement not met (407120E3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 29, 2026 to Aug 28, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· opened recently
Personnel records or documentation requirement not met
407120E4
“DCFS recorded on Jul 29, 2026: Personnel records or documentation requirement not met (407120E4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 29, 2026 to Aug 28, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· opened recently
Personnel records or documentation requirement not met
407120E5
“DCFS recorded on Jul 29, 2026: Personnel records or documentation requirement not met (407120E5). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 29, 2026 to Aug 28, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· opened recently
Personnel records or documentation requirement not met
407120F1
“DCFS recorded on Jul 29, 2026: Personnel records or documentation requirement not met (407120F1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 29, 2026 to Aug 28, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· opened recently
Enrollment or discharge procedure not followed
407250D
“DCFS recorded on Jul 29, 2026: Enrollment or discharge procedure not followed (407250D). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 29, 2026 to Aug 28, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· opened recently
Child health record or immunization requirement not met
407310A3
“DCFS recorded on Jul 29, 2026: Child health record or immunization requirement not met (407310A3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 29, 2026 to Aug 28, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· opened recently
Child health record or immunization requirement not met
407310A5
“DCFS recorded on Jul 29, 2026: Child health record or immunization requirement not met (407310A5). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 29, 2026 to Aug 28, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· opened recently
Child health record or immunization requirement not met
407310A6
“DCFS recorded on Jul 29, 2026: Child health record or immunization requirement not met (407310A6). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 29, 2026 to Aug 28, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· opened recently
Child health record or immunization requirement not met
407310R
“DCFS recorded on Jul 29, 2026: Child health record or immunization requirement not met (407310R). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 29, 2026 to Aug 28, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· opened recently
Hand washing or hygiene requirement not met
407320B3
“DCFS recorded on Jul 29, 2026: Hand washing or hygiene requirement not met (407320B3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 29, 2026 to Aug 28, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· opened recently
Nutrition or meal service requirement not met
407330M
“DCFS recorded on Jul 29, 2026: Nutrition or meal service requirement not met (407330M). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 29, 2026 to Aug 28, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· opened recently
Nutrition or meal service requirement not met
407330P1
“DCFS recorded on Jul 29, 2026: Nutrition or meal service requirement not met (407330P1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 29, 2026 to Aug 28, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· opened recently
Nutrition or meal service requirement not met
407330P2
“DCFS recorded on Jul 29, 2026: Nutrition or meal service requirement not met (407330P2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 29, 2026 to Aug 28, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”