Talk to the director

Kindercare Learning Ctr #301428

249 W SAINT CHARLES RD, Lombard, IL 60148

For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.

Is it being fixed?

Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.

Select all

Repeat — cited before, still not corrected· open ~13 months
Staffing structure requirement not met (director oversight or on-site presence)
40790D
“DCFS recorded on Jun 25, 2025: Staffing structure requirement not met (director oversight or on-site presence) (40790D). It was cited before and is recorded as still not corrected. A corrective plan ran from Jun 25, 2025 to Jul 28, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~13 months
Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease)
407100C1
“DCFS recorded on Jun 25, 2025: Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease) (407100C1). It was cited before and is recorded as still not corrected. A corrective plan ran from Jun 25, 2025 to Jul 28, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~13 months
Annual 15-clock-hour in-service training requirement not met
407100C5
“DCFS recorded on Jun 25, 2025: Annual 15-clock-hour in-service training requirement not met (407100C5). It was cited before and is recorded as still not corrected. A corrective plan ran from Jun 25, 2025 to Jul 28, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~13 months
Annual 15-clock-hour in-service training requirement not met
407100C8
“DCFS recorded on Jun 25, 2025: Annual 15-clock-hour in-service training requirement not met (407100C8). It was cited before and is recorded as still not corrected. A corrective plan ran from Jun 25, 2025 to Jul 28, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~13 months
Pre-employment physical exam or TB screening missing
407100D
“DCFS recorded on Jun 25, 2025: Pre-employment physical exam or TB screening missing (407100D). It was cited before and is recorded as still not corrected. A corrective plan ran from Jun 25, 2025 to Jul 28, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~13 months
Biennial staff physical re-examination not completed
407100F
“DCFS recorded on Jun 25, 2025: Biennial staff physical re-examination not completed (407100F). It was cited before and is recorded as still not corrected. A corrective plan ran from Jun 25, 2025 to Jul 28, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~13 months
Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children)
407110
“DCFS recorded on Jun 25, 2025: Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children) (407110). It was cited before and is recorded as still not corrected. A corrective plan ran from Jun 25, 2025 to Jul 28, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~13 months
Personnel records or documentation requirement not met
407120A3
“DCFS recorded on Jun 25, 2025: Personnel records or documentation requirement not met (407120A3). It was cited before and is recorded as still not corrected. A corrective plan ran from Jun 25, 2025 to Jul 28, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~13 months
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on Jun 25, 2025: Personnel records or documentation requirement not met (407120A4). It was cited before and is recorded as still not corrected. A corrective plan ran from Jun 25, 2025 to Jul 28, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~13 months
Child health record or immunization requirement not met
407310A
“DCFS recorded on Jun 25, 2025: Child health record or immunization requirement not met (407310A). It was cited before and is recorded as still not corrected. A corrective plan ran from Jun 25, 2025 to Jul 28, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~13 months
Child health record or immunization requirement not met
407310A3
“DCFS recorded on Jun 25, 2025: Child health record or immunization requirement not met (407310A3). It was cited before and is recorded as still not corrected. A corrective plan ran from Jun 25, 2025 to Jul 28, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~13 months
Background check not completed for a household or non-staff member
FHSEC305
“DCFS recorded on Jun 25, 2025: Background check not completed for a household or non-staff member (FHSEC305). It was cited before and is recorded as still not corrected. A corrective plan ran from Jun 25, 2025 to Jul 28, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~13 months
Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I)
CCASEC46I
“DCFS recorded on Jun 25, 2025: Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I) (CCASEC46I). It was cited before and is recorded as still not corrected. A corrective plan ran from Jun 25, 2025 to Jul 28, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~13 months
Staff member with disqualifying criminal record working with children (Health Care Worker Background Check Act §25-II)
CCASEC46II
“DCFS recorded on Jun 25, 2025: Staff member with disqualifying criminal record working with children (Health Care Worker Background Check Act §25-II) (CCASEC46II). It was cited before and is recorded as still not corrected. A corrective plan ran from Jun 25, 2025 to Jul 28, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~2 years
Required staff-to-child ratio was not maintained
407190A
“DCFS recorded on Mar 4, 2024: Required staff-to-child ratio was not maintained (407190A). It is recorded as past its correction deadline. A corrective plan ran from Mar 4, 2024 to Mar 8, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~2 years
Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children)
407110
“DCFS recorded on Feb 2, 2024: Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children) (407110). It is recorded as past its correction deadline. A corrective plan ran from Feb 2, 2024 to Feb 5, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~2 years
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on Feb 2, 2024: Personnel records or documentation requirement not met (407120A4). It is recorded as past its correction deadline. A corrective plan ran from Feb 2, 2024 to Feb 5, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Past the correction deadline· open ~2 years
Medication handling requirement not met
407360D2
“DCFS recorded on Dec 28, 2023: Medication handling requirement not met (407360D2). It is recorded as past its correction deadline. A corrective plan ran from Dec 28, 2023 to Jan 2, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~13 months
Radon testing proof missing for license renewal (IEMA-licensed tester required every 3 years)
40760G
“DCFS recorded on Jun 25, 2025: Radon testing proof missing for license renewal (IEMA-licensed tester required every 3 years) (40760G). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 25, 2025 to Jul 28, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~13 months
Indoor facility or space safety requirement not met
407370F3
“DCFS recorded on Jun 25, 2025: Indoor facility or space safety requirement not met (407370F3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 25, 2025 to Jul 28, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”

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