Talk to the director
Lighthouse Learning Academy
312 S WALL ST, Carbondale, IL 62901For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.
Is it being fixed?
Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.
- Repeat — cited before, still not corrected· open ~1 month
Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children)
407110
“DCFS recorded on Jun 30, 2026: Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children) (407110). It was cited before and is recorded as still not corrected. A corrective plan ran from Jun 30, 2026 to Aug 30, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Repeat — cited before, still not corrected· open ~1 month
Required staff-to-child ratio was not maintained
407190A
“DCFS recorded on Jun 30, 2026: Required staff-to-child ratio was not maintained (407190A). It was cited before and is recorded as still not corrected. A corrective plan ran from Jun 30, 2026 to Aug 30, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Past the correction deadline· open ~1 month
Required staff-to-child ratio was not maintained
407190A
“DCFS recorded on Jun 12, 2026: Required staff-to-child ratio was not maintained (407190A). It is recorded as past its correction deadline. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Past the correction deadline· open ~17 months
Required staff-to-child ratio was not maintained
407190A
“DCFS recorded on Mar 7, 2025: Required staff-to-child ratio was not maintained (407190A). It is recorded as past its correction deadline. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· open ~1 monthProtective plan
Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children)
407110
“DCFS recorded on Jun 5, 2026: Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children) (407110). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 24, 2026 to Jul 24, 2026. I also noticed a protective plan on the record around this. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· open ~2 monthsProtective plan
Staff qualification or training requirement not met
407100A1
“DCFS recorded on May 12, 2026: Staff qualification or training requirement not met (407100A1). It was confirmed and a corrective plan is in progress. I also noticed a protective plan on the record around this. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· open ~2 monthsProtective plan
Diapering or toileting requirement not met
407340A5G
“DCFS recorded on May 12, 2026: Diapering or toileting requirement not met (407340A5G). It was confirmed and a corrective plan is in progress. I also noticed a protective plan on the record around this. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· open ~2 monthsProtective plan
Diapering or toileting requirement not met
407340A5L
“DCFS recorded on May 12, 2026: Diapering or toileting requirement not met (407340A5L). It was confirmed and a corrective plan is in progress. I also noticed a protective plan on the record around this. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· open ~18 monthsProtective plan
Children were NOT properly supervised
407200R
“DCFS recorded on Jan 29, 2025: Children were NOT properly supervised (407200R). It was confirmed and a corrective plan is in progress. I also noticed a protective plan on the record around this. Could you confirm whether it has been corrected and share the sign-off or documentation?”