Talk to the director

Love & Learn Children'S Center

For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.

Is it being fixed?

Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.

Select all

Repeat — cited before, still not corrected· open ~8 months
Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children)
407110
“DCFS recorded on Nov 12, 2025: Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children) (407110). It was cited before and is recorded as still not corrected. A corrective plan ran from Nov 12, 2025 to Dec 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~8 months
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on Nov 12, 2025: Personnel records or documentation requirement not met (407120A4). It was cited before and is recorded as still not corrected. A corrective plan ran from Nov 12, 2025 to Dec 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~8 months
Annual 15-clock-hour in-service training requirement not met
407100C5
“DCFS recorded on Nov 12, 2025: Annual 15-clock-hour in-service training requirement not met (407100C5). It was cited before and is recorded as still not corrected. A corrective plan ran from Nov 12, 2025 to Dec 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~8 months
Background check not completed for a household or non-staff member
FHSEC305
“DCFS recorded on Nov 12, 2025: Background check not completed for a household or non-staff member (FHSEC305). It was cited before and is recorded as still not corrected. A corrective plan ran from Nov 12, 2025 to Dec 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~8 months
Organization and administration requirement not met (§407.70 general)
40770B
“DCFS recorded on Nov 12, 2025: Organization and administration requirement not met (§407.70 general) (40770B). It was cited before and is recorded as still not corrected. A corrective plan ran from Nov 12, 2025 to Dec 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~8 months
Annual 15-hour in-service training not completed
407100C6
“DCFS recorded on Nov 12, 2025: Annual 15-hour in-service training not completed (407100C6). It was cited before and is recorded as still not corrected. A corrective plan ran from Nov 12, 2025 to Dec 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~8 months
Pre-employment physical exam or TB screening missing
407100D
“DCFS recorded on Nov 12, 2025: Pre-employment physical exam or TB screening missing (407100D). It was cited before and is recorded as still not corrected. A corrective plan ran from Nov 12, 2025 to Dec 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~8 months
Nutrition or meal service requirement not met
407330G
“DCFS recorded on Nov 12, 2025: Nutrition or meal service requirement not met (407330G). It was cited before and is recorded as still not corrected. A corrective plan ran from Nov 12, 2025 to Dec 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~8 months
Staff orientation — required document reviews not recorded in personnel files
40770E
“DCFS recorded on Nov 12, 2025: Staff orientation — required document reviews not recorded in personnel files (40770E). It was confirmed and a corrective plan is in progress. A corrective plan ran from Nov 12, 2025 to Dec 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~8 months
Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease)
407100C1
“DCFS recorded on Nov 12, 2025: Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease) (407100C1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Nov 12, 2025 to Dec 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~8 months
Enrollment or discharge procedure not followed
407250I2A
“DCFS recorded on Nov 12, 2025: Enrollment or discharge procedure not followed (407250I2A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Nov 12, 2025 to Dec 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~8 months
Equipment or toy safety requirement not met
407380J
“DCFS recorded on Nov 12, 2025: Equipment or toy safety requirement not met (407380J). It was confirmed and a corrective plan is in progress. A corrective plan ran from Nov 12, 2025 to Dec 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~8 months
Organization and administration requirement not met (§407.70 general)
40770L
“DCFS recorded on Nov 12, 2025: Organization and administration requirement not met (§407.70 general) (40770L). It was confirmed and a corrective plan is in progress. A corrective plan ran from Nov 12, 2025 to Dec 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~8 months
Personnel records or documentation requirement not met
407120A1
“DCFS recorded on Nov 12, 2025: Personnel records or documentation requirement not met (407120A1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Nov 12, 2025 to Dec 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~8 months
Personnel records or documentation requirement not met
407120E1
“DCFS recorded on Nov 12, 2025: Personnel records or documentation requirement not met (407120E1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Nov 12, 2025 to Dec 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~8 months
Enrollment or discharge procedure not followed
407250I4A
“DCFS recorded on Nov 12, 2025: Enrollment or discharge procedure not followed (407250I4A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Nov 12, 2025 to Dec 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~8 months
Personnel records or documentation requirement not met
407120A2
“DCFS recorded on Nov 12, 2025: Personnel records or documentation requirement not met (407120A2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Nov 12, 2025 to Dec 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~8 months
Enrollment or discharge procedure not followed
407250D
“DCFS recorded on Nov 12, 2025: Enrollment or discharge procedure not followed (407250D). It was confirmed and a corrective plan is in progress. A corrective plan ran from Nov 12, 2025 to Dec 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~8 months
DISCIPLINE — rules on treatment of children not followed
407270A
“DCFS recorded on Nov 12, 2025: DISCIPLINE — rules on treatment of children not followed (407270A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Nov 12, 2025 to Dec 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~8 months
Staffing structure requirement not met (director oversight or on-site presence)
40790E3B
“DCFS recorded on Nov 12, 2025: Staffing structure requirement not met (director oversight or on-site presence) (40790E3B). It was confirmed and a corrective plan is in progress. A corrective plan ran from Nov 12, 2025 to Dec 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~8 months
Personnel records or documentation requirement not met
407120A3
“DCFS recorded on Nov 12, 2025: Personnel records or documentation requirement not met (407120A3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Nov 12, 2025 to Dec 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~8 months
Enrollment or discharge procedure not followed
407250I1GII
“DCFS recorded on Nov 12, 2025: Enrollment or discharge procedure not followed (407250I1GII). It was confirmed and a corrective plan is in progress. A corrective plan ran from Nov 12, 2025 to Dec 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~13 months
Annual 15-clock-hour in-service training requirement not met
407100C5
“DCFS recorded on Jun 23, 2025: Annual 15-clock-hour in-service training requirement not met (407100C5). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 23, 2025 to Jul 23, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~13 months
Pre-employment physical exam or TB screening missing
407100D
“DCFS recorded on Jun 23, 2025: Pre-employment physical exam or TB screening missing (407100D). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 23, 2025 to Jul 23, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~13 months
Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children)
407110
“DCFS recorded on Jun 23, 2025: Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children) (407110). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 23, 2025 to Jul 23, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~13 months
Personnel records or documentation requirement not met
407120A
“DCFS recorded on Jun 23, 2025: Personnel records or documentation requirement not met (407120A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 23, 2025 to Jul 23, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~13 months
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on Jun 23, 2025: Personnel records or documentation requirement not met (407120A4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 23, 2025 to Jul 23, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~13 months
Program operations requirement not met
407200P
“DCFS recorded on Jun 23, 2025: Program operations requirement not met (407200P). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 23, 2025 to Jul 23, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~13 months
Nutrition or meal service requirement not met
407330B
“DCFS recorded on Jun 23, 2025: Nutrition or meal service requirement not met (407330B). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 23, 2025 to Jul 23, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~13 months
Nutrition or meal service requirement not met
407330D
“DCFS recorded on Jun 23, 2025: Nutrition or meal service requirement not met (407330D). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 23, 2025 to Jul 23, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~13 months
Nutrition or meal service requirement not met
407330F3
“DCFS recorded on Jun 23, 2025: Nutrition or meal service requirement not met (407330F3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 23, 2025 to Jul 23, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~13 months
Indoor facility or space safety requirement not met
407370E
“DCFS recorded on Jun 23, 2025: Indoor facility or space safety requirement not met (407370E). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 23, 2025 to Jul 23, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~13 months
Indoor facility or space safety requirement not met
407370E12
“DCFS recorded on Jun 23, 2025: Indoor facility or space safety requirement not met (407370E12). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 23, 2025 to Jul 23, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~13 months
Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I)
CCASEC46I
“DCFS recorded on Jun 23, 2025: Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I) (CCASEC46I). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 23, 2025 to Jul 23, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~13 months
Staff member with disqualifying criminal record working with children (Health Care Worker Background Check Act §25-II)
CCASEC46II
“DCFS recorded on Jun 23, 2025: Staff member with disqualifying criminal record working with children (Health Care Worker Background Check Act §25-II) (CCASEC46II). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 23, 2025 to Jul 23, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~13 months
Staff member working WITHOUT a completed background check (Child Care Act §7(a))
CCASEC7A
“DCFS recorded on Jun 23, 2025: Staff member working WITHOUT a completed background check (Child Care Act §7(a)) (CCASEC7A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 23, 2025 to Jul 23, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~13 months
Background check not completed for a household or non-staff member
FHSEC305
“DCFS recorded on Jun 23, 2025: Background check not completed for a household or non-staff member (FHSEC305). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 23, 2025 to Jul 23, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease)
407100C1
“DCFS recorded on Oct 6, 2023: Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease) (407100C1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 6, 2023 to Nov 5, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Annual 15-clock-hour in-service training requirement not met
407100C5
“DCFS recorded on Oct 6, 2023: Annual 15-clock-hour in-service training requirement not met (407100C5). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 6, 2023 to Nov 5, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Personnel records or documentation requirement not met
407120A
“DCFS recorded on Oct 6, 2023: Personnel records or documentation requirement not met (407120A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 6, 2023 to Nov 5, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Personnel records or documentation requirement not met
407120A2
“DCFS recorded on Oct 6, 2023: Personnel records or documentation requirement not met (407120A2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 6, 2023 to Nov 5, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on Oct 6, 2023: Personnel records or documentation requirement not met (407120A4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 6, 2023 to Nov 5, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Child care director qualification requirement not met
407130L2
“DCFS recorded on Oct 6, 2023: Child care director qualification requirement not met (407130L2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 6, 2023 to Nov 5, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Enrollment or discharge procedure not followed
407250I1
“DCFS recorded on Oct 6, 2023: Enrollment or discharge procedure not followed (407250I1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 6, 2023 to Nov 5, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Child health record or immunization requirement not met
407310A
“DCFS recorded on Oct 6, 2023: Child health record or immunization requirement not met (407310A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 6, 2023 to Nov 5, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Indoor facility or space safety requirement not met
407370E
“DCFS recorded on Oct 6, 2023: Indoor facility or space safety requirement not met (407370E). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 6, 2023 to Nov 5, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Indoor facility or space safety requirement not met
407370F1
“DCFS recorded on Oct 6, 2023: Indoor facility or space safety requirement not met (407370F1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 6, 2023 to Nov 5, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”

47 of 47 selected