Talk to the director
Mack, Crystal
668 FOUR SEASONS BLVD, Aurora, IL 60504For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.
Is it being fixed?
Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.
- Confirmed — corrective plan in progress· open ~1 month
Family home — annual 15-clock-hour in-service training requirement not met
4069T
“DCFS recorded on Jun 30, 2026: Family home — annual 15-clock-hour in-service training requirement not met (4069T). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 30, 2026 to Jul 30, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· open ~1 month
Family home — caregiver/assistant medical report validity requirement not met
40624J
“DCFS recorded on Jun 30, 2026: Family home — caregiver/assistant medical report validity requirement not met (40624J). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 30, 2026 to Jul 30, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”