Talk to the director

Matenda, Gracia N

For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.

Is it being fixed?

Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.

Select all

Repeat — cited before, still not corrected· open ~2 years
Family home — general licensing requirement not met
4068A20
“DCFS recorded on Apr 19, 2024: Family home — general licensing requirement not met (4068A20). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 19, 2024 to May 19, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 years
Family home — general licensing requirement not met
4068A23
“DCFS recorded on Apr 19, 2024: Family home — general licensing requirement not met (4068A23). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 19, 2024 to May 19, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 years
Family home — annual 15-clock-hour in-service training requirement not met
4069T
“DCFS recorded on Apr 19, 2024: Family home — annual 15-clock-hour in-service training requirement not met (4069T). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 19, 2024 to May 19, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 years
Family home — enrollment or discharge procedure not followed
40612B2
“DCFS recorded on Apr 19, 2024: Family home — enrollment or discharge procedure not followed (40612B2). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 19, 2024 to May 19, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 years
Family home — enrollment or discharge procedure not followed
40612B3
“DCFS recorded on Apr 19, 2024: Family home — enrollment or discharge procedure not followed (40612B3). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 19, 2024 to May 19, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 years
Family home — child medical report/records not maintained
40624D
“DCFS recorded on Apr 19, 2024: Family home — child medical report/records not maintained (40624D). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 19, 2024 to May 19, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Repeat — cited before, still not corrected· open ~2 years
Family home — records & reports requirement not met (§406.24)
40624F
“DCFS recorded on Apr 19, 2024: Family home — records & reports requirement not met (§406.24) (40624F). It was cited before and is recorded as still not corrected. A corrective plan ran from Apr 19, 2024 to May 19, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 months
Background check not completed for a household or non-staff member
FHSEC305
“DCFS recorded on Jun 2, 2026: Background check not completed for a household or non-staff member (FHSEC305). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 2, 2026 to Jun 30, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 months
Family home — primary caregiver not certified in CPR, Heimlich maneuver, and infant/child CPR
4069N
“DCFS recorded on Jun 2, 2026: Family home — primary caregiver not certified in CPR, Heimlich maneuver, and infant/child CPR (4069N). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 2, 2026 to Jun 30, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 months
Family home — license renewal application requirement not met
4065E
“DCFS recorded on Jun 2, 2026: Family home — license renewal application requirement not met (4065E). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 2, 2026 to Jun 30, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 months
Family home — licensing requirement not met
406APPDB12
“DCFS recorded on Jun 2, 2026: Family home — licensing requirement not met (406APPDB12). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 2, 2026 to Jun 30, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 months
Family home — licensing requirement not met
406APPDB14
“DCFS recorded on Jun 2, 2026: Family home — licensing requirement not met (406APPDB14). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 2, 2026 to Jun 30, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Family home — general licensing requirement not met
4068A20
“DCFS recorded on Apr 19, 2024: Family home — general licensing requirement not met (4068A20). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 19, 2024 to May 19, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Family home — general licensing requirement not met
4068A21
“DCFS recorded on Apr 19, 2024: Family home — general licensing requirement not met (4068A21). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 19, 2024 to May 19, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Family home — general licensing requirement not met
4068A23
“DCFS recorded on Apr 19, 2024: Family home — general licensing requirement not met (4068A23). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 19, 2024 to May 19, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Family home — primary caregiver not certified in CPR, Heimlich maneuver, and infant/child CPR
4069N
“DCFS recorded on Apr 19, 2024: Family home — primary caregiver not certified in CPR, Heimlich maneuver, and infant/child CPR (4069N). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 19, 2024 to May 19, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Family home — annual 15-clock-hour in-service training requirement not met
4069T
“DCFS recorded on Apr 19, 2024: Family home — annual 15-clock-hour in-service training requirement not met (4069T). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 19, 2024 to May 19, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Family home — enrollment or discharge procedure not followed
40612B2
“DCFS recorded on Apr 19, 2024: Family home — enrollment or discharge procedure not followed (40612B2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 19, 2024 to May 19, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Family home — enrollment or discharge procedure not followed
40612B3
“DCFS recorded on Apr 19, 2024: Family home — enrollment or discharge procedure not followed (40612B3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 19, 2024 to May 19, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Family home — enrollment or discharge procedure not followed
40612H
“DCFS recorded on Apr 19, 2024: Family home — enrollment or discharge procedure not followed (40612H). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 19, 2024 to May 19, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Family home — records & reports requirement not met (§406.24)
40624A
“DCFS recorded on Apr 19, 2024: Family home — records & reports requirement not met (§406.24) (40624A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 19, 2024 to May 19, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Family home — child medical report/records not maintained
40624D
“DCFS recorded on Apr 19, 2024: Family home — child medical report/records not maintained (40624D). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 19, 2024 to May 19, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Family home — records & reports requirement not met (§406.24)
40624E
“DCFS recorded on Apr 19, 2024: Family home — records & reports requirement not met (§406.24) (40624E). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 19, 2024 to May 19, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Family home — records & reports requirement not met (§406.24)
40624F
“DCFS recorded on Apr 19, 2024: Family home — records & reports requirement not met (§406.24) (40624F). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 19, 2024 to May 19, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Family home — general licensing requirement not met
4068A21
“DCFS recorded on Apr 19, 2024: Family home — general licensing requirement not met (4068A21). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 19, 2024 to May 19, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Family home — primary caregiver not certified in CPR, Heimlich maneuver, and infant/child CPR
4069N
“DCFS recorded on Apr 19, 2024: Family home — primary caregiver not certified in CPR, Heimlich maneuver, and infant/child CPR (4069N). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 19, 2024 to May 19, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Family home — enrollment or discharge procedure not followed
40612H
“DCFS recorded on Apr 19, 2024: Family home — enrollment or discharge procedure not followed (40612H). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 19, 2024 to May 19, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Family home — records & reports requirement not met (§406.24)
40624A
“DCFS recorded on Apr 19, 2024: Family home — records & reports requirement not met (§406.24) (40624A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 19, 2024 to May 19, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Family home — records & reports requirement not met (§406.24)
40624E
“DCFS recorded on Apr 19, 2024: Family home — records & reports requirement not met (§406.24) (40624E). It was confirmed and a corrective plan is in progress. A corrective plan ran from Apr 19, 2024 to May 19, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”

29 of 29 selected