Talk to the director
Metropolitan Fam Srvs St Andrews
250 N GARY AVE, Carol Stream, IL 60188For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.
Is it being fixed?
Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.
- Past the correction deadline· open ~8 months
Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children)
407110
“DCFS recorded on Nov 21, 2025: Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children) (407110). It is recorded as past its correction deadline. A corrective plan ran from Nov 21, 2025 to Dec 21, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· open ~2 years
Annual 15-clock-hour in-service training requirement not met
407100C5
“DCFS recorded on Sep 25, 2023: Annual 15-clock-hour in-service training requirement not met (407100C5). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 25, 2023 to Oct 25, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· open ~2 years
Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children)
407110
“DCFS recorded on Sep 25, 2023: Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children) (407110). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 25, 2023 to Oct 25, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”