Talk to the director

Mother'S Touch Day Care

For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.

Is it being fixed?

Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.

Select all

Confirmed — corrective plan in progress· open ~10 months
Required staff-to-child ratio was not maintained
407190D
“DCFS recorded on Sep 12, 2025: Required staff-to-child ratio was not maintained (407190D). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 12, 2025 to Oct 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~10 months
Infant & toddler special requirement not met
407210B
“DCFS recorded on Sep 12, 2025: Infant & toddler special requirement not met (407210B). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 12, 2025 to Oct 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~10 months
Infant & toddler special requirement not met
407210F8
“DCFS recorded on Sep 12, 2025: Infant & toddler special requirement not met (407210F8). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 12, 2025 to Oct 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~10 months
Staff qualification or training requirement not met
407100I
“DCFS recorded on Sep 12, 2025: Staff qualification or training requirement not met (407100I). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 12, 2025 to Oct 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~10 months
Diapering or toileting requirement not met
407340A5
“DCFS recorded on Sep 12, 2025: Diapering or toileting requirement not met (407340A5). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 12, 2025 to Oct 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~10 months
Diapering or toileting requirement not met
407340B
“DCFS recorded on Sep 12, 2025: Diapering or toileting requirement not met (407340B). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 12, 2025 to Oct 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~10 months
Indoor facility or space safety requirement not met
407370D3
“DCFS recorded on Sep 12, 2025: Indoor facility or space safety requirement not met (407370D3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 12, 2025 to Oct 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~10 months
Indoor facility or space safety requirement not met
407370D2A
“DCFS recorded on Sep 12, 2025: Indoor facility or space safety requirement not met (407370D2A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 12, 2025 to Oct 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~10 months
Indoor facility or space safety requirement not met
407370Q1
“DCFS recorded on Sep 12, 2025: Indoor facility or space safety requirement not met (407370Q1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 12, 2025 to Oct 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~10 months
Indoor facility or space safety requirement not met
407370E3
“DCFS recorded on Sep 12, 2025: Indoor facility or space safety requirement not met (407370E3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 12, 2025 to Oct 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~10 months
Enrollment or discharge procedure not followed
407250I4A
“DCFS recorded on Sep 12, 2025: Enrollment or discharge procedure not followed (407250I4A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 12, 2025 to Oct 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~10 months
Background check not completed for a household or non-staff member
FHSEC305
“DCFS recorded on Sep 12, 2025: Background check not completed for a household or non-staff member (FHSEC305). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 12, 2025 to Oct 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~10 months
Biennial staff physical re-examination not completed
407100F
“DCFS recorded on Sep 12, 2025: Biennial staff physical re-examination not completed (407100F). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 12, 2025 to Oct 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~10 months
Personnel records or documentation requirement not met
407120B
“DCFS recorded on Sep 12, 2025: Personnel records or documentation requirement not met (407120B). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 12, 2025 to Oct 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~10 months
Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease)
407100C1
“DCFS recorded on Sep 12, 2025: Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease) (407100C1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 12, 2025 to Oct 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~10 months
Annual 15-clock-hour in-service training requirement not met
407100C5
“DCFS recorded on Sep 12, 2025: Annual 15-clock-hour in-service training requirement not met (407100C5). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 12, 2025 to Oct 12, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~23 months
Diapering or toileting requirement not met
407340K1
“DCFS recorded on Sep 3, 2024: Diapering or toileting requirement not met (407340K1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 3, 2024 to Oct 1, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~23 months
Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease)
407100C1
“DCFS recorded on Sep 3, 2024: Required pre-service or early in-service training not completed (mandated reporter, life safety, emergency plan, communicable disease) (407100C1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 3, 2024 to Oct 1, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~23 months
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on Sep 3, 2024: Personnel records or documentation requirement not met (407120A4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 3, 2024 to Oct 1, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~23 months
Indoor facility or space safety requirement not met
407370E3
“DCFS recorded on Sep 3, 2024: Indoor facility or space safety requirement not met (407370E3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 3, 2024 to Oct 1, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~23 months
Infant & toddler special requirement not met
407210B
“DCFS recorded on Sep 3, 2024: Infant & toddler special requirement not met (407210B). It was confirmed and a corrective plan is in progress. A corrective plan ran from Sep 3, 2024 to Oct 1, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”

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