Talk to the director
Near The Pier Development Center
540 N LAKE SHORE DRIVE, Chicago, IL 60611For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.
Is it being fixed?
Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.
- Past the correction deadline· open ~2 years
Required staff-to-child ratio was not maintained
407190A
“DCFS recorded on Aug 25, 2023: Required staff-to-child ratio was not maintained (407190A). It is recorded as past its correction deadline. A corrective plan ran from Aug 25, 2023 to Sep 8, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Past the correction deadline· open ~2 years
Indoor facility or space safety requirement not met
407370E11
“DCFS recorded on Aug 25, 2023: Indoor facility or space safety requirement not met (407370E11). It is recorded as past its correction deadline. A corrective plan ran from Aug 25, 2023 to Sep 8, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· open ~2 years
Personnel records or documentation requirement not met
407120A
“DCFS recorded on Aug 1, 2024: Personnel records or documentation requirement not met (407120A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 1, 2024 to Sep 1, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· open ~2 years
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on Aug 1, 2024: Personnel records or documentation requirement not met (407120A4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 1, 2024 to Sep 1, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· open ~2 years
Personnel records or documentation requirement not met
407120E5
“DCFS recorded on Aug 1, 2024: Personnel records or documentation requirement not met (407120E5). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 1, 2024 to Sep 1, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· open ~2 years
Background check not completed for a household or non-staff member
FHSEC305
“DCFS recorded on Aug 1, 2024: Background check not completed for a household or non-staff member (FHSEC305). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 1, 2024 to Sep 1, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· open ~2 years
Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I)
CCASEC46I
“DCFS recorded on Aug 1, 2024: Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I) (CCASEC46I). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 1, 2024 to Sep 1, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· open ~2 years
Staff member with disqualifying criminal record working with children (Health Care Worker Background Check Act §25-II)
CCASEC46II
“DCFS recorded on Aug 1, 2024: Staff member with disqualifying criminal record working with children (Health Care Worker Background Check Act §25-II) (CCASEC46II). It was confirmed and a corrective plan is in progress. A corrective plan ran from Aug 1, 2024 to Sep 1, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”