Talk to the director
Pioneer Child Care Service, Inc.
18W375 ROOSEVELT RD, Lombard, IL 60148For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.
Is it being fixed?
Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.
- Repeat — cited before, still not corrected· opened recently
Background check not completed for a household or non-staff member
FHSEC305
“DCFS recorded on Jul 23, 2026: Background check not completed for a household or non-staff member (FHSEC305). It was cited before and is recorded as still not corrected. A corrective plan ran from Jul 23, 2026 to Aug 10, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
- Confirmed — corrective plan in progress· opened recently
Staff member working WITHOUT a completed background check (Child Care Act §7(a))
CCASEC7A
“DCFS recorded on Jul 23, 2026: Staff member working WITHOUT a completed background check (Child Care Act §7(a)) (CCASEC7A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jul 23, 2026 to Aug 10, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”