Talk to the director

Poko Loko Infant/Toddler Center, Inc.

For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.

Is it being fixed?

Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.

Select all

Past the correction deadline· open ~9 months
Infant & toddler special requirement not met
407210F8
“DCFS recorded on Oct 29, 2025: Infant & toddler special requirement not met (407210F8). It is recorded as past its correction deadline. A corrective plan ran from Oct 29, 2025 to Nov 29, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~20 months
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on Nov 18, 2024: Personnel records or documentation requirement not met (407120A4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Nov 18, 2024 to Dec 18, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~20 months
Infant & toddler special requirement not met
407210F11
“DCFS recorded on Nov 18, 2024: Infant & toddler special requirement not met (407210F11). It was confirmed and a corrective plan is in progress. A corrective plan ran from Nov 18, 2024 to Dec 18, 2024. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Staff orientation — required document reviews not recorded in personnel files
40770E
“DCFS recorded on Oct 26, 2023: Staff orientation — required document reviews not recorded in personnel files (40770E). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 26, 2023 to Nov 26, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Personnel records or documentation requirement not met
407120A1
“DCFS recorded on Oct 26, 2023: Personnel records or documentation requirement not met (407120A1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 26, 2023 to Nov 26, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Infant & toddler special requirement not met
407210F7
“DCFS recorded on Oct 26, 2023: Infant & toddler special requirement not met (407210F7). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 26, 2023 to Nov 26, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Background check not completed for a household or non-staff member
FHSEC305
“DCFS recorded on Oct 26, 2023: Background check not completed for a household or non-staff member (FHSEC305). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 26, 2023 to Nov 26, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Personnel records or documentation requirement not met
407120A4
“DCFS recorded on Oct 26, 2023: Personnel records or documentation requirement not met (407120A4). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 26, 2023 to Nov 26, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Infant & toddler special requirement not met
407210F11
“DCFS recorded on Oct 26, 2023: Infant & toddler special requirement not met (407210F11). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 26, 2023 to Nov 26, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I)
CCASEC46I
“DCFS recorded on Oct 26, 2023: Staff member with NON-WAIVABLE disqualifying criminal record working with children (Health Care Worker Background Check Act §25-I) (CCASEC46I). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 26, 2023 to Nov 26, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Annual 15-hour in-service training not completed
407100C6
“DCFS recorded on Oct 26, 2023: Annual 15-hour in-service training not completed (407100C6). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 26, 2023 to Nov 26, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Personnel records or documentation requirement not met
407120E1
“DCFS recorded on Oct 26, 2023: Personnel records or documentation requirement not met (407120E1). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 26, 2023 to Nov 26, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
DISCIPLINE — rules on treatment of children not followed
407270A
“DCFS recorded on Oct 26, 2023: DISCIPLINE — rules on treatment of children not followed (407270A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 26, 2023 to Nov 26, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Staff member with disqualifying criminal record working with children (Health Care Worker Background Check Act §25-II)
CCASEC46II
“DCFS recorded on Oct 26, 2023: Staff member with disqualifying criminal record working with children (Health Care Worker Background Check Act §25-II) (CCASEC46II). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 26, 2023 to Nov 26, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children)
407110
“DCFS recorded on Oct 26, 2023: Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children) (407110). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 26, 2023 to Nov 26, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Personnel records or documentation requirement not met
407120E3
“DCFS recorded on Oct 26, 2023: Personnel records or documentation requirement not met (407120E3). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 26, 2023 to Nov 26, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 years
Required staff-to-child ratio was not maintained
407190A
“DCFS recorded on Oct 26, 2023: Required staff-to-child ratio was not maintained (407190A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 26, 2023 to Nov 26, 2023. Could you confirm whether it has been corrected and share the sign-off or documentation?”

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