Talk to the director

Rachel'S Learning Center

For parents already enrolled here. Below are the findings that aren't confirmed resolved yet, each with a respectful question you can bring to the director — as a partner, not a gotcha. Copy one, or the whole summary to share with other parents.

Is it being fixed?

Tick the findings you want to raise, then print a handout for the meeting or copy them to share with other parents. Bring them collaboratively — regulators can take months to log a correction, so ask for the sign-off rather than assuming.

Select all

Confirmed — corrective plan in progress· open ~2 months
License provision not met
40760F
“DCFS recorded on Jun 9, 2026: License provision not met (40760F). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 9, 2026 to Jul 9, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 months
Radon testing proof missing for license renewal (IEMA-licensed tester required every 3 years)
40760G
“DCFS recorded on Jun 9, 2026: Radon testing proof missing for license renewal (IEMA-licensed tester required every 3 years) (40760G). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 9, 2026 to Jul 9, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 months
Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children)
407110
“DCFS recorded on Jun 9, 2026: Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children) (407110). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 9, 2026 to Jul 9, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 months
Personnel records or documentation requirement not met
407120A2
“DCFS recorded on Jun 9, 2026: Personnel records or documentation requirement not met (407120A2). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 9, 2026 to Jul 9, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 months
Required staff-to-child ratio was not maintained
407190A
“DCFS recorded on Jun 9, 2026: Required staff-to-child ratio was not maintained (407190A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 9, 2026 to Jul 9, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 months
Child health record or immunization requirement not met
407310A
“DCFS recorded on Jun 9, 2026: Child health record or immunization requirement not met (407310A). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 9, 2026 to Jul 9, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 months
Indoor facility or space safety requirement not met
407370E11
“DCFS recorded on Jun 9, 2026: Indoor facility or space safety requirement not met (407370E11). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 9, 2026 to Jul 9, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~2 months
Outdoor playground safety requirement not met
407390L
“DCFS recorded on Jun 9, 2026: Outdoor playground safety requirement not met (407390L). It was confirmed and a corrective plan is in progress. A corrective plan ran from Jun 9, 2026 to Jul 9, 2026. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~10 months
Radon testing proof missing for license renewal (IEMA-licensed tester required every 3 years)
40760G
“DCFS recorded on Aug 26, 2025: Radon testing proof missing for license renewal (IEMA-licensed tester required every 3 years) (40760G). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 7, 2025 to Nov 7, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~10 months
Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children)
407110
“DCFS recorded on Aug 26, 2025: Background check NOT completed or documented for personnel (or probationary employee left unsupervised with children) (407110). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 7, 2025 to Nov 7, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”
Confirmed — corrective plan in progress· open ~10 months
Organization and administration requirement not met (§407.70 general)
40770B
“DCFS recorded on Aug 26, 2025: Organization and administration requirement not met (§407.70 general) (40770B). It was confirmed and a corrective plan is in progress. A corrective plan ran from Oct 7, 2025 to Nov 7, 2025. Could you confirm whether it has been corrected and share the sign-off or documentation?”

11 of 11 selected